When my husband and I arrived to the property, we found the duplex to be very dirty. There was toilet paper and a dirty cleaning rag just outside of the door. The inside of the door handle was taped together. All four walls of the entrance room had dirty marks all over them. The kitchen cabinets, kitchen drawers, walls, fridge, and oven had dried food splatter on them. The dish strainer had black who knows what all in the bottom of it. There was garbage left in the garbage can. There were food crumbs on the kitchen floor that the ants were happily grazing on. The sink in the bathroom still does not drain properly as another reviewer commented on months ago. I contacted the owner asap who stated she was sending housekeeping over right away. We waited for nearly an hour, sitting outside, and nobody showed. The more we sat there the more we thought if their housekeeper was ok leaving the place in this kind of condition, what else did they cut corners on? Were the sheets changed? Are the towels changed? We didn't feel comfortable preparing food in the kitchen. After driving nearly 1,973 miles to get here and not at all feeling comfortable or safe (due to the taped together door handle) we decided not to stay. While the owner did try to get housekeeping to come back, and offered to have somebody come spray for ants, we had already seen too much. I kindly asked for a refund so we could find somewhere else to stay. The owner only offered a partial refund so I still have $550 out on a property we were on for all of a half hour. I contacted VRBO to submit a case regarding my safety concerns, however, I still have not heard back from them either. It was obvious there is no pride in ownership of this property as many things do not appear to be kept up on (door knob not getting replaced, sink still not draining, tree not trimmed so you can't use the drive from the front of the house). I will be very hesitant to book through VRBO again in the future and definitely would not recommend this property.