4/10 (不満)
George V.
2024 年 8 月 23 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Great potential. Great disappointment.
A beautiful property in a charming location. But wantonly misrepresented. We of course knew it would be hot in August and were glad to find La Tegolaia had enough bedrooms to suit our needs and included "Deluxe amenities: newly installed air-conditioned bedrooms...". And that is true but for the notable EXCEPTION of the Master Bedroom on the third floor of what is referred to as "the tower". A lovely room to be sure, but the focus of all the hot air rising from the rest of the house in 95-100 degree weather, despite closing the doors at both ends of the stairway, shuttering the windows during the day, and the efforts of 2 twelve-inch oscillating fans. It was extremely uncomfortable to say the very least. Adding insult to injury, the owner knew that there is no AC in that bedroom but never stated so in the description of amenities, until adding a "6" to the now "Deluxe amenities: 6 newly installed air-conditioned bedrooms...". one week after we departed. And even as of today Essential Amenities includes:
"Air conditioning
Every bedroom has a unit installed, best way to keep a cool room is to close the windows and shutters during the day."
We have the screen shots.
Several other inaccuracies: no microwave or spa whirlpool. Charged for pre-existing damage we did not cause, though we are promised a refund. Other residents occupying 2 other apartments in the house, not mentioned in description.
You have a choice. In our case this turned out not to have been the best.
George V.
2024 年 8 月に 7 泊滞在
