Villa Sirenetta-Minutes from the beach!

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Entire home

Swim & Siesta on the villa's expansive outdoor patios, verandas and decks

Sirenetta is tucked away in the lush hillside of Belmont Estates

Enjoy the tropical gardens with hibiscus, birds of paradise, papaya and palms!

Pool level grilling and dining area has wet bar and lower level kitchenette

Tranquility, luxury and romance are waiting at Sirenetta

Overview
Amenities
Policies
Location
Host

Exceptional

3 bedrooms3+ bathroomsSleeps 62500 sq ft

Popular amenities

Beach view

Washer

Pool

Barbecue grill

Kitchen

Air conditioning

Explore the area

Tortola

Long Bay Beach16 min walk
Smuggler's Cove Beach19 min walk
Soper's Hole Marina4 min drive
Tortola (EIS-Terrance B. Lettsome Intl.)49 min drive

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Queen Bed and 1 Double Futon

Convertible bed(s)

1 Twin Bed

3 bathrooms, 1 half bathroom

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Outdoor shower

Bathroom 4

Toilet · Shower only

Spaces

Deck or patio

Porch or lanai

Kitchen

Kitchenette

Balcony

Garden

Dining Area

About this property

Welcome to the BVIs!

We are located in Tortola, British Virgin Islands.

Refund Policy: If you cancel 90 days prior to arrival a 20% penalty is charged; you forfeit your deposit on cancellations less than 90 days unless we can re-book your dates. If we re-book, your money will be refunded. Always consider travel insurance.

Villa Sirenetta is located in Belmont Estates just above the two best beaches in Tortola (Smuggler's Cove and Long Bay). 5 minute drive or short walk.

We provide everything you need for a day at the beach, chairs, umbrellas, cooler and towels.

Panoramic views enjoyed from the spacious bedrooms and alfresco dining balconies.

Villa Sirenetta (The Mermaid) is a spacious three-bedroom villa nestled in the lush hillside of Belmont Estates in Tortola’s West End. Enjoy the best of outdoor living with breathtaking views of Long Bay Beach and Smuggler's Cove which sit just below the villa.

Sirenetta is fully air-conditioned with three spacious bedrooms on two levels, well separated for privacy. On Sirenetta’s main level, the great room looks out to the sea under an expansive covered veranda perfect for romantic outdoor dining and lounging.

The great room has an open-plan kitchen with stainless steel appliances, bar seating and a separate dining table. All of the Villa’s handmade furnishings are imported from Bali.

The great room is flanked by two master suites. Each suite has a furnished private balcony, flat-panel TV with DVD player and AC.

Other amenities include bath robes, luxurious Italian linens and W Hotel Heavenly mattresses in each room. Each upper level suite has a private bathroom with shower.

The lower level pool decks include a covered poolside alfresco dining area, barbecue grill, kitchenette complete with wet bar and gas range. There is a lower level half bathroom and a convenient private outdoor shower.

The pool level bedroom is complete with sitting area, Queen bed and queen futon, TV/DVD and ensuite bathroom with shower.

AC in all rooms.
Ceiling fans in all rooms and balconies
Whole House Generator
Safe for personal belongings.
Security System
WIFI
Direct Satellite TV and DVD in great room.
Small DVD and book Library.
Gas range, dishwasher, microwave and refrigerator on upper level.
BBQ Grill
Pool side kitchenette with wet bar with stove.
21’ x 12’ covered upper veranda with outdoor seating for 6.
21’ x 12’ covered lower level veranda with outdoor seating for 6
Private ocean views, 5 minute drive to Smugglers Cove and Long Bay beach. Easy access to Soper’s Hole Marina.
Hair Dryers, luxurious 100% cotton Italian sheets, cotton bathrobes, W Hotel Heavenly beds.
Lots of extras--soap, shampoo, lotion, coffee filters, starter coffee & tea, spices, sugar, plastic wrap, olive oil and TLC!

Beaches: Smugglers Cove and Long Bay Beach (5 minute drive—less than 2 km). Apple Bay and Cane Garden Bay are a short drive away. Four wheel drive vehicle recommended to reach the property. This is a non smoking home.

Rate includes 1 mid week cleaning for stays of 5 days or more. Additional cleaning available at a charge. Personal laundry service is provided during mid week cleaning.

Private Chef service available at additional cost. Villa can be provisioned with groceries and beverages prior to your arrival at additional cost. In house spa services are available at additional charge

Keywords: Villa, casa, house

Property manager

Randy Paparella

Premier Host

Languages

English

Amenities

Pool

Kitchen

Washer

Dryer

Free WiFi

Air conditioning

West End Vacation Rental Villa | 3BR | 3BA | Stairs Required

Pool

Kitchen

Washer

Outdoor Space

House Rules

Check in after 4:00 PM

Minimum age to rent: 21

Check out before 11:00 AM

Children

Children allowed: ages 0-17

Age 5 and up. Must sign liability waiver

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted

Cancel >90 days of arrival a 20% penalty will be applied. Cancel 90 days or less 100% penalty. If re booked receive a full refund less agent fees.

Please consider travelers insurance to secure your trip.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a first aid kit and a deadbolt lock

We should mention

A car is recommended for transportation to and from this property

About the neighborhood

West End

Located in West End, this villa is near the beach. While the natural beauty of Virgin Islands National Park and Cinnamon Bay Beach can be enjoyed by anyone, those looking for an activity can check out Tortola Cruise Ship Port. Be sure to check out the area's animals with activities such as game walks and birdwatching.

Tortola

What's nearby

Long Bay Beach - 16 min walk
West End Ferry Terminal - 19 min walk
Smuggler's Cove Beach - 19 min walk
Soper's Hole Marina - 4 min drive
Tortola Cruise Ship Port - 17 min drive

Getting around

Terrance B. Lettsome Intl. Airport (EIS) - 50 min drive

Restaurants

‪Omar’s Dockside - ‬15 min drive
Skinny Legs
Foxy's
‪Virgin Queen - ‬15 min drive
‪Mulligans - ‬15 min drive

Frequently asked questions

Does Villa Sirenetta-Minutes from the beach! have a pool?

Yes, this property has an outdoor pool.

Is Villa Sirenetta-Minutes from the beach! pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Villa Sirenetta-Minutes from the beach!?

Check-in begins at 4:00 PM.

What time is check-out at Villa Sirenetta-Minutes from the beach!?

Check-out is at 11:00 AM.

Where is Villa Sirenetta-Minutes from the beach! located?

Situated by the sea, this villa is within 1 mi (2 km) of Long Bay Beach, Long Bay, and West End Ferry Terminal. Smuggler's Cove Beach and Frenchmans Cay are also within 2 mi (3 km).

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.

Learn more

10/10

Cleanliness

10/10

Check-in

10/10

Communication

9.8/10

Location

10/10

Listing accuracy

10/10 Excellent

Matt H.

May 1, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Island Getaway

Overall we had a great time. The downstairs room was musty and damp. No one wanted to stay down there. But the views were amazing, the location was great, the house was clean and Sylvia was fantastic! Thank you for a great week.

Stayed 7 nights in Apr 2024

10/10 Excellent

Dean C.

Feb 26, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

A Slice of Paradise

This is the property to stay in and leave all your troubles behind! Very well appointed with multiple balconies and a pool. We spent hours outside taking advantage of the balcony fans to keep most mosquitoes away. AC indoors was perfect when we wanted to cool down. The view from the house overlooks Long Bay beach and the surf. Having coffee and staring at the ocean or having drinks and watching the sunset - a great escape from winter!

Stayed 8 nights in Feb 2024

10/10 Excellent

Jennifer L.

Jan 16, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Villa

Birthday celebration was amazing. Beautiful view

Stayed 7 nights in Jan 2024

10/10 Excellent

Mary K., PORTLAND

Jan 6, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Family Home

We had a great week at Villa Sirenetta. The home is lovely with stunning views, very comfortable spaces to gather and relax and a great location above Smuggler's Cove. Driving in the area can be challenging and you definitely need a 4 wheel drive vehicle and patience but we also enjoyed walking down to the beach -- great working getting back home! Sylvia was the on site manager and was lovely to work with --- personal check in and intro to the house, prompt and friendly response to all our questions and a mid week laundry service and tidying up which was very helpful. The 3 sleeping spaces all have their own bathrooms/private space. The downstairs bedroom suite is accessed outside and is locked up separately so likely not great for children. It was also a bit musty but the dehumidifier that is provided helped. We spent most of our time on the lovely main balcony overlooking the pool and out to the sea. Amenities included use of really nice beach chairs and a good cooler. If you go, I also highly recommend the Surf and Sail shop in the West End. They rented us a paddle board and snorkel equipment for the week, showed us how to use the soft roof rack for transport and then picked all the gear up from the Villa when we were done with it savig us a trip back down the hill. If we return to Tortola, we would likely try to stay at this lovely place again!

Stayed 7 nights in Dec 2023

10/10 Excellent

Nate I.

Dec 10, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location for a Quiet Vacation

We really enjoyed our stay at Villa Sirenetta! It was our first time in the BVI, but we made the right decision, re: location. Our favorite beach in Tortola, Smuggler's Cove, is a ten minute walk down the hill (it's a pretty big hill!). And there are a handful of good restaurants nearby as well. The pool was clean and gave us a great view, and we spent a ton of time lounging on the upper deck, where the view is even better. Highly recommended!

Stayed 7 nights in Nov 2023

10/10 Excellent

Erin L.

Aug 11, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great views

We were stuck between places but were able to wait on the back patio while the cleaning was completed. We were able to get in touch with Sylvie for directions to the residence. Once the cleaning was completed, Sylvie gave us a tour explaining the AC, fans and lights. The place was clean and had everything we needed. We did not rent a cat but she gave us the name and number of a cab driver, Eric, who was great. We walked to soper harbor but got a ride from eric back upthe hill. We walked to long bay and to smugglers covea d walked back. It was a trek up but definitely doable. The pool and floaties were really nice. Easy check out.

Stayed 5 nights in Aug 2023

10/10 Excellent

Delanie M.

Jun 25, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Villa Sirenetta

Beautiful and clean villa, fantastic onsite management and out of this world view. Randy was very helpful and informative prior to our visit and Sylvia was absolutely amazing, ever so helpful during our stay!!! She rescued us when we were lost on our first attempt to locate the villa and led us all the way to Road Town to pick up the rest of our party. She was very detailed when showing us how to turn on fans, AC, etc. She received and put away the provisions we ordered prior to our arrival. We are already starting to plan our next visit!!! We had two issues, both of which Sylvia went out of her way to help but we feel these could have been avoided. Apparently Pool filter stops working after power goes off (which happened twice during our stay - “government outage”) which caused pool to become very cloudy. If renters could have been informed of this fact and given access to filter system, we could have turned it back on and not lose two days of pool use. Cistern pump burned up because it ran when cistern was empty. It would have been nice if cistern had been filled prior to our arrival especially since the area had not had rain for a while. Other than these, it was an amazing experience and we highly recommend Villa Sirenetta!!!

Stayed 7 nights in Jun 2023

10/10 Excellent

Melanie K.

May 10, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Girls getaway

After a week of sailing and scuba diving Villa Sirenetta was a breath of fresh air. What incredible views! The villa was gorgeous and the bedrooms all private. The villa was stocked with everything you could need. Sylvia greated us, showed us all around and was just a godsend. She picked up provisions for us and even gave us a ride down to the beach when she came to do our midweek cleaning. Picked us up when she was done. She was a joy and made our stay just perfect. We will be back!

Stayed 5 nights in May 2023

10/10 Excellent

Susan B.

Feb 20, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property

Great experience

Stayed 10 nights in Feb 2023

10/10 Excellent

Pamela D.

Jan 15, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved it!

Had everything we wanted. 3 separate bedrooms and bathrooms (1 is completely separate on the pool level without access from the 1st floor). AC, beach gear, WiFi, and Netflix at night to watch a movie. We purchased groceries on our way to the house but they will get them for you for a fee. We were able to cook meals and eat them on the patio enjoying the beautiful view. You can hear the waves even though the beach is a distance away. In January, the sun is mostly behind the house, not on the pool or lounge chairs. You can catch a little here and there. The roads are crazy but you do get used to it and just hope another car doesn't come the other way. Definitely get 4 wheel drive, something high off the ground. Smuggler's Cove was beautiful and a short drive off the hill and then a dirt road. Several options to take ferries to other islands for the day. We took 2 out of Road Town, 30 minutes away. Free parking. The Sensation to Virgin Gorda combo with trolley to the Baths was well worth it. We stayed mostly on the quieter Devil's Bay. Absolutely beautiful! Do the trail between the 2...more like an obstacle course. Anegada was ok. Nothing excting. Rented a VERY old Jeep. Did some snorkeling; saw the flamingos very far away. Had a really good lunch at the Anegada Beach Club. We also took a snorkel trip with Aristocat to the Needles, Norman Island and Peter Island. That's where we saw the best coral and fish.

Stayed 7 nights in Jan 2023

10/10 Excellent

Cheryl v.

Oct 17, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing View!

I loved waking up to the view every day. Wonderful view, great location (near beaches) and nicely appointed villa. Good size pool and great outdoor space. Nice to have covered patio space. Property manager was extremely helpful and responsive. I would definitely recommend and would stay there again!

Stayed 7 nights in Oct 2022

6/10 Okay

Leo P.

Aug 29, 2022

Liked: Cleanliness, check-in, communication, location

Found Some Good and Several Needs Improvement.

The Good. Sylvia and Nigel took good care of the property. Both of them spent a lot of time with us given all of the problems we experienced during our stay. The property is located near two very good beaches. Smugglers Cove and Long Bay. West End is a very nice location. Needs Improvement. The pool was dirty and poorly maintained. It needed to be drained, refilled, and two days later algae growths reappeared. Able to use 3 days during our stay. The house ran out of water twice. Water pump failure to prime which resulted in loud noises through one night. Dishwasher does not work well. Palm tree resting on roof over second bedroom. Scraping over tiles on windy nights made it difficult to sleep. 1st floor bedroom adjacent to reserve cistern was humid/damp and smelled of mold. Dehumidifier ran constantly over the 7 days with minimal improvement. Although there is a washer and dryer on the property it is not available to the renters as needed. There is a mid week laundry service. A bit concerned that I did not notice smoke detector/alarm in 1st floor bedroom/Living got area. Property has a lot of potential. Requires routine maintenance. Inconvenient to make so many phone calls and repair services during our stay. Owner reacted quickly to phone calls. Although, disappointed in the owner's overall response and promise to make things right.

Stayed 7 nights in Aug 2022

10/10 Excellent

Kathleen M.

Aug 6, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful vacation

We had a wonderful stay at Villa Sirenetta! The views - and the breeze- are amazing!! The house has all the amenities we needed and we appreciated the many supplies provided to make a stay much easier. The owner and manager are wonderful to deal with. Thank you for sharing your beautiful home!

Stayed 7 nights in Jul 2022

10/10 Excellent

Kelly O.

Jul 13, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Stay

Our family of 4 (kids 9 & 12) had a wonderful week at this property. The house was clean, comfortable and just as described. We would def recommend! Thank you!

Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveler

Jun 2, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation

The Villa was perfect for a family of 5. The house was clean and well cared for. We had everything we needed for our stay. It was a great vacation

Stayed 5 nights in May 2022

10/10 Excellent

Lee S.

Apr 28, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

The best view!

Beautiful, peaceful family time. Great, communicative host!

Stayed 7 nights in Apr 2022

10/10 Excellent

Nancy M.

Apr 2, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Postcard views!

This property lived up to its listing. Both Randy and Sylvia promptly responded to our many questions. We made the decision to not rent a car and Eric, a local taxi driver recommended by Randy, assisted us all week and had great recommendations. Other highlights were Soper’s Hole, Nigel’s Boom Boom Beach Bar ( don’t be in a hurry-just enjoy), and amazing sunset and food at D’Coal Pot. Highly recommend a stay at Villa Sirenetta!

Stayed 7 nights in Mar 2022

10/10 Excellent

Molly C.

Mar 29, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic stay at Villa Sirenetta

We had a fantastic visit to Tortola! Villa Sirenetta provided us with everything we needed. The house was very comfortable and equipped well for everything we needed. The house has a perfect set-up for 2-3 couples. Each primary bedroom has a dedicated bathroom and then the third bedroom is a private studio set-up on the lower level. This worked great for us with our older child who was able to stay there by herself, but would not work for a family trying to stay in separate rooms with younger children since the entrance is separate from the rest of the main living house. Because there is a large bed and a futon, plus a lot of extra space in the lower level suite, it does provide enough space for a couple and their children to stay in the same space if needed. The pool and outdoor lounge space is perfect-plenty of different lounge spots for sun or shade depending on what you are looking for. Short drive to smuggler's cove where we spent most of our time. And a sunset dinner from Patricia's Beach Bar on smuggler's was delicious, easy, and much less expensive than some of the nearby restaurants. The only suggestions that might help traveler's to Villa Sirenetta in the future would be having access to the washer/dryer throughout the stay. Laundry was offered midweek when Sylvia did cleaning, but it would have been a bit easier to just do it ourselves when needed and we didn't feel like making Sylvia be responsible for our laundry. Also, some of the unpaved steep narrow roads up the mountain make driving a bit more stessful, so it should be noted that getting to the house is easiest by following Zion road as it is the best paved route there. Overall a wonderfully located and comfortable house on Tortola!

Stayed 7 nights in Mar 2022

10/10 Excellent

Rhonda S.

Jan 20, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Private Paradise

The Villa is located on the west end of the island in a tropical private area, facing the ocean, high on a hill. The views are spectacular. The amenities are as promised. We were house bound for the required quarantine of unvaxxed travelers and we loved the quiet beauty. The grocery store delivers and the site manager was so kind and helpful when we had questions. Randy, the owner, was quick to respond any time we had questions, pre-arrival, as well as once we checked in. The service was 5-star and the property was perfect for our needs.

Stayed 7 nights in Jan 2022

10/10 Excellent

Jay D.

Jul 18, 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful house overlooking Long Bay Beach

Our first time to the BVI’s. We had a great trip staying at Villa Sirenetta. The house was just as advertised, clean and spacious with all the utensils you need to cook and plenty of room to spread out. The pool and views were amazing. Leanne and Sylvia were both very helpful both before and throughout our stay helping us get settled in and to navigate all the Covid requirements and changes that evolved. Would definitely stay here again.

10/10 Excellent

Janet F.

Mar 3, 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

February in Tortola

We had a great time at Villa Sirenetta! The house had everything we needed and the view from all of the decks was absolutely amazing. Sylvia was a great on the island resource! I would definitely recommend getting groceries delivered before you arrive for the week. The roads are also VERY rural near the home, with many switchbacks - so just prepare yourself for an adventure! Thanks for sharing your home with us!

Stayed 7 nights in Feb 2020

10/10 Excellent

Kyle S.

Feb 20, 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Friends trip

Three couples stayed here for a week of fun in the sun. Everything at the house was as advertised. Quick drive to the beach and ferry. We'd definitely recommend staying here to anyone else!

Stayed 7 nights in Feb 2020

10/10 Excellent

Will M.

Dec 11, 2019

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay after BareBoat

For this first time we did a Bareboat trip and chose to not get on that ferry and leave, but to stay a few extra days. Solid call! House: Very clean, everything works fine. Kitchen and all necessities are in place. The 2 BRs up top are great for parents and younger kids with older kids in BR down by the pool. It givers everyone their "space" and works nicely. The pool and deck areas are in good shape with an amazing view. Granted the pond is not quite as tropical as the bigger view. Communications: Very quick throughout booking process and assisting with Jerry's car rental. Jerry's is awesome to deal with - FYI. Great communications and was on time to the minute both going and coming. Location: The roads on West End Tortola are hit and miss - mix of dirt, gravel and concrete patches. 4x4 is advised, but you can probably do it in a 2wd vehicle. What did we do: Nigel's beach bar just about every day! We ate at Tropical Fusion, Sebastians, Sugar Mill and Tramonti (across from Sugar Mill). All were very good. I would HIGHLY recommend Sugar Mill for "date night" if you are going down as a family (or couples) and looking to escape the kids for a few hours. (just don't leave the toddlers unattended at home. lol) Any negative: No. The only comment would per that the sun doesn't shine much on the pool area during the day. It gets the corners of the deck area for a couple of hours. This is probably a time of the year thing more than anything. I don't think that Leanne can move the Sun for us, so we can't hold that against her! LOL Would we rent again? Absolutely

Stayed 5 nights in Dec 2019

6/10 Okay

Jeffrey I.

Sep 6, 2019

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mainland Escape

Beautiful home. Good location. Sylvia was amazing. She went above and beyond during our stay. Hurricane hit the 2nd day we were there and the generator was broken for 2 days. We had to trash the food in the fridge, which was frustrating. We also had to leave the house on those days due to no electric/no AC/no running water for the toilets. I would have loved to relax in the beautiful pool/outdoor patio that this property has to offer.

Stayed 5 nights in Aug 2019

10/10 Excellent

rebecca B.

Jul 18, 2019

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Home and location!

Home was just as beautiful as in pictures! Glad we were on the West End of the island close to Smugglers Beach and Cane Garden Bay. Leanne was easy to work with and Sylvia was awesome showing us everything we needed to know about the villa and the island!

Stayed 7 nights in Jul 2019

About the host

Hosted by Randy Paparella

We are a family run villa with a long time on island staff that will take good care of you during your stay. We have more than 10 years of providing wonderful vacation experiences for our guests.

Why they chose this property

Great breezes, wonderful views, privacy, relaxing and great on island staff.

What makes this property unique

Sirenetta is a 5 minute drive to both Smuggler's Cove and Long Bay Beaches. Soper's Hole Marina and West End Ferry are just 10 minutes. You will enjoy private and breathtaking views of the Caribbean from the Villa's expansive verandas, private balconies, and decks. We have an on island staff who will assist you on arrival and through out your stay. Many happy visitors have enjoyed Villa Sirenetta--join our family of happy guests.

CANCELLATION POLICY: WE HAVE A CUSTOM CANCELLATION POLICY: 20% of rental if cancelled within 90 days of arrival; 100% if cancelled less than 90 days. If we are able to re book your dates 100% will be refunded to you. See rental agreement for details. PLEASE DISREGARD CANCELLATION POLICY ON VRBO.