Checked in a little after 4pm. Staff member was there changing main entrance lock. I questioned why she was doing this, she explained it was a new policy after every checkout. I believe it would be easier & cheaper to just change combination !!! She also tried changing Wi-Fi password. So the front door code & wifi password that was emailed to me prior to my arrival was incorrect. She gave us new password however we had no access. She apologized & said it should only take 20 minutes to get the job done. We waited for approximately 1 hour. We decided to go grocery shopping. When we later arrived, the front entrance was unlocked with old lock set installed. I called to get new Wi Fi password & it was same as original one that was emailed to me. We never used the hot tub, it was disgusting. I called for someone to clean the pool but it’s only cleaned once per week. Toaster didn’t work, they purchased a new one immediately, that burnt the toast on the lowest setting. No hair dryer. We had a great week despite the minor issues !!!