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ラグジュアリーヴィラブエノイベロスター

Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.

ラグジュアリーヴィラブエノイベロスターの写真ギャラリー

プール
客室
プール
リビング エリア
客室

口コミ

10段階中8.8
非常に良い

おすすめポイント

  • 期待通りの施設
    情報の正確さが高評価で、この施設は写真で見たとおりだとお客様がおっしゃられています。
  • 専属シェフ
    プライベートシェフサービスを利用できる数少ない宿泊施設のひとつです。
  • 周辺の観光スポット
    イベロスター ゴルフ コースが徒歩圏内
ベッドルーム 4 室バスルーム 4 室定員 8 名

人気の設備とサービス

  • プライベートプール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
Пунта Кана, Альтагарсия
  • Place, イベロスター ゴルフ コース
    ‪徒歩 11 分‬
  • Place, アリーナ ゴルダ ビーチ
    ‪車で 6 分‬
  • Place, ババロ ビーチ
    ‪車で 22 分‬
  • Airport, プンタ カナ (PUJ-プンタ カナ国際空港)
    ‪車で 25 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 8 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

シングルベッド 2 台

バスルーム 4 室

バスルーム 1

トイレ · シャワーのみ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ · シャワーのみ

バスルーム 4

トイレ · シャワーのみ

バスルーム 5

トイレ

その他のスペース

テラスまたはパティオ
キッチン
バルコニー
独立したダイニングエリア
屋外の遊び場
庭園

この施設について

ラグジュアリーヴィラブエノイベロスター

ラグジュアリーヴィラは、プンタカナ国際空港から車でわずか30分のところにあり、「イベロスター」グローバルネットワークの一部である「イベロスターババロ」複合体の広い領域にあります。 ヴィラは、ドミニカ共和国最大級のゴルフクラブと豪華な熱帯林のカラフルな景色に囲まれています。

ヴィラは現代的なスタイルで装飾され、インテリアは明るい色と白で装飾され、大きなパノラマ式のスライド式窓と一緒に、お祭りの楽しさと軽さで満たされたヴィラになります。 家は、大理石、花崗岩、石灰岩などの天然素材で作られ、装飾されています。 家には、HVAC機器、エアコン、天井ファン、テレビ、Wi-Fi、家電製品などの最新技術が備わっています。

ヴィラ周辺の面積は350m2で、隣接地域の面積は850m2です。 各ヴィラには8人を快適に収容できます。

整頓されたエリアは、エキゾチックな植物できれいに装飾されています。
外では、休息と朝食、バーベキュー、デッキチェアの場所を見つけることができます。

ヴィラを借りる前に、クライアントは、財産に生じた潜在的な損害と宿泊に関連する追加費用（電気、カウンターの水）の補償のために、現金（ヴィラあたり300ドル）で保証金を支払う必要があります。 その場でバランスを取ります。

日付を指定して料金を検索

類似した宿泊施設

外観
高級ゴルフヴィライビザカナココタル-ゴルフカントリークラブ
ババロ
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 9.8、最高に素晴らしい、(89 件の口コミ) 件の口コミ
高級ゴルフヴィライビザカナココタル-ゴルフカントリークラブ

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 正午 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
Smoking Room on fresh air
Guests need to pay refundable security deposit on place, 300 US$ per villa (preferred in cash)
Guests pay for electricity separate from rent price. It's $0.35 per 1 KW, due to measures on counters.
5 m3 of water per day is included in your stay, everything that is above this number Guests pay extra. Water- $1 per 1 cubic meter.

重要事項

ご宿泊に際して

施設番号 : 3624618
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

プンタ カナ

このヴィラは、プンタ カナのババロ地区にあり、ゴルフコースの隣かつテーマパーク近くに位置しています。アクティビティを楽しむなら、イベロスター ゴルフ コースやカナ ベイ ゴルフクラブがおすすめ。地域の自然に心癒されるなら、アリーナ ゴルダ ビーチやコルテシト ビーチはいかがでしょう。ナイトスポットを楽しむならココ・ボンゴ・プンタ・カナがおすすめ。シレニス アクアゲームス ウォーター パークも行ってよかったと思うでしょう。ジェットスキー、カヤック、スキューバダイビングといったウォーターアクティビティのほか、サイクリングなどのアウトドアを楽しむことができます。
プンタ カナのヴィラをもっと見る新しいウィンドウで開く
地図
Пунта Кана, Альтагарсия

周辺情報

  • イベロスター ゴルフ コース - 徒歩 11 分 - 0.9 km
  • アリーナ ゴルダ ビーチ - 車で 6 分 - 3.8 km
  • カナ ベイ ゴルフクラブ - 車で 7 分 - 6.1 km
  • ロス コラレス ビーチ - 車で 14 分 - 9.4 km
  • ババロ ビーチ - 車で 22 分 - 13.1 km

交通案内

  • プンタ カナ国際空港 (PUJ) から車で 24 分

レストラン

  • ‪La Tortuga Restaurant - ‬車で 6 分
  • ‪Daiquiri Lobby Bar - ‬車で 5 分
  • ‪Taino - ‬車で 5 分
  • ‪Los Haitises - ‬徒歩 17 分
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬車で 5 分

よくあるご質問

ラグジュアリーヴィラブエノイベロスターにプールはありますか ?

はい、この宿泊施設にはプールがあります。

ラグジュアリーヴィラブエノイベロスターの宿泊料金はどのくらいですか ?

2026 年 7 月 11 日 現在、2026 年 8 月 5 日 に大人 2 名でラグジュアリーヴィラブエノイベロスターに 1 泊した場合の最低料金は ￥76,309 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

ラグジュアリーヴィラブエノイベロスターはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

ラグジュアリーヴィラブエノイベロスターの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

ラグジュアリーヴィラブエノイベロスターのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

ラグジュアリーヴィラブエノイベロスターのチェックアウトは何時ですか ?

チェックアウトは 正午 です。

ラグジュアリーヴィラブエノイベロスターはどこにありますか ?

ババロに位置するこのゴルフを楽しめるヴィラは、イベロスター ゴルフ コースから 0.7 km、アリーナ ゴルダ ビーチおよびカナ ベイ ゴルフクラブから 5 km 圏内です。スプラッシュ・ウォーター・パークおよびホワイト サンド ゴルフ コースも 5 km 圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 25 件の口コミ中 20 件が非常に良い
評価 8 - 25 件の口コミ中 1 件が良い
評価 6 - 25 件の口コミ中 0 件が普通
評価 4 - 25 件の口コミ中 0 件が不満
評価 2 - 25 件の口コミ中 4 件が非常に不満

10/10

清潔度

10/10

設備とサービス

10/10

施設のコンディションと設備

10/10

チェックイン

10/10

コミュニケーション

10/10

ロケーション

10/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Corrine K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great vacation

It was exactly as advertised The staff were excellent Absolutely no issues We would definitely go back again
2025 年 2 月に 28 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 3 月 11 日)
Corrine and her family was a pleasure to host! They are a very kind, friendly and very clean family. We had great contact and I look forward to having them stay with me again!
アーカイブ済みの口コミ

10/10 (非常に良い)

Shean E.

An amazing experience

I stayed at this villa for my birthday week and my friends and I had a great time. The security guards were very protective and polite. Ken was also very accommodating. Transportation to and from the airport to the villa was taken care of. The house was clean and looks exactly like the pictures. I would definitely spend another week or 2 in the villa. I
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for your review)
宿泊者限定の口コミ

10/10 (非常に良い)

Gene S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

We had a nice stay here

We are a family of 8 that stayed in this villa. It is in a remote spot of the Iberostar golf course, with just a few other villas nearby. It felt private and very safe. It was very spacious for us, internet was fine, hot water, kitchen had everything that we needed, parking at the site. It was refreshing opening up the doors and letting the constant breeze pass through the building. I wish that I had known about the store Jumbo sooner, which is like a Wal-Mart for anything you may need. There is a $300 security deposit for power and water, but after 2 nights, we were only charged $35. No complaints and nice start off or ending spot in Dominican Republic as the Punta Cana airport is around 20 minutes away.
2022 年 7 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you so much for this detailed review! We really appreciate it and hope it can be helpful to other guests. We definitely will be happy to see and host you again! Take care
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The villa was amazing. This was the first time I ever stayed off an all inclusive resort while on vacation and it was amazing. Property was extremely clean and beautiful. Everything you could possibly need is there. They even had a speaker to play music. The security on property takes their job very seriously and makes all guest feel safe. I highly recommend staying at this property to anyone visiting Punta Cana.
2021 年 2 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

Best place to stay in punta Cana

Everything was the way we expected it to be, I'll go back anytime.
2019 年 5 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Kendrick S.

Beautiful property

I stayed with 3 friends from 3/13/19 to 3/18/19. The property was as beautiful as shown on the website. The only con was we were promised 4 king beds and there were only 3 but that didn't ruin the trip. The villa was clean and Ernesto the property manager was excellent. He showed around the resort and was always a phone call away. I would definitely choose this property for my next visit to the Dominican. Thanks Ken and thank Ernesto for everything.
2019 年 3 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

TROY J.

Live it!!!!

I really enjoyed my stay at the Villa everything we need was there are not far. Which made the stay even better. Thanks Ken
2019 年 1 月に 3 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Ashley W.

Post wedding house!

Just want to say thank you to Sergy (manager) and Ken for the great stay! So very helpful and friendly. The house was beautiful and clean. I definitely recommend getting a golf cart $15 to go to the beach and car $35 for going into town you will save money! You can rent both through management. The villas and private beach were a perfect way to keep the party going and unwind a bit after our wedding. Thanks again for everything!!!
2018 年 5 月に 4 泊滞在
アーカイブ済みの口コミ

2/10 (非常に不満)

Sarah P.

Ask A LOT OF questions before staying here! NOT worth the money!

The house is decent. Not the one pictured, exactly. Nice pool. Nice furniture and beds. Four bedrooms, one with queen bed and three with king. Allcof the bedrooms had a bathroom.The oven did not work and the gas grill required you to go buy charcoal and such. We were charged 45.00 usd to be brought to the house and 45.00 usd to get back to the airport. We were also charged 300.00 usd to pay for water and electricity (who charges that?? Ridiculous) in cash upon arrival. We were very careful about keeping doors and windows closed, kept the AC at about 71 degrees F. And were rarely at the house. Upon departure, the water bill was 6.00 usd and conveniently, the electricity was 231.00 USD. IMPOSSIBLE!! We were absolutely ripped off. Also, we came home to different cheaper kitchen chairs one afternoon without notice. The beach is not very close. You really need a golf cart or a car. Also, you can only be on a very small part of the beach without paying for an Iberostar pass.The resort itself is secluded from any local shops or restaurants and if you do not purchase the all inclusive pass, don't expect to eat anything but Pringles or candy bars as there are not any cash restaurants. Also, when using a credit card, you are charged 15% additional tax, which they don't tell you. The people at the resort will dollar you to death! It was definitely an experience I won't have again. However, the golf course is extremely nice and the excursions were great! Segunda was a great golf caddy.The property manager Sergey was nice and friendly and did his best to help when the cable didn't work and when our golf carts ran out of gas. The experience was good but the cost of house, utilities, and golf carts were outrageous for what we got. Go all inclusive or rent a car for sure! Maybe choose a different place all together?? Nobody should have to pay water and utilities on top of cost of property rental and cleaning fees and other fees. Good luck!
2017 年 4 月に 7 泊滞在
アーカイブ済みの口コミ

10/10 (非常に良い)

Rodney W.

Awesome Experience

We loved our stay at the villa. Junior met us at the villa and took us around the first day to get groceries and drinks. He coordinated our excursions, which were amazing. The villa is beautiful
2017 年 3 月に 4 泊滞在
アーカイブ済みの口コミ

10/10 (非常に良い)

Natalia A.

Wonderful way to end 2015

Our stay was Dec 30, 2015 - Jan 7 2016, 5 adults 3 kids The villa was very comfortable and clean. Ken, the owner, was extremely professional in all his email and phone communications and helpful with all my questions. Ernesto, his onsite property manager was very friendly, willing and always available for all our needs only a phone call away and always responding promptly. I strongly suggest guests secure a golf cart or other car rental to get around. The resort is very extensive and that way you can get to see it all and get around easily. I have visited many of the Caribbean islands, first time in Dominican Republic. The beach is absolutely gorgeous and the Dominican locals are hands down the friendliest, funniest and most hospitable that I've ever encountered.
2015 年 12 月に 8 泊滞在
アーカイブ済みの口コミ

10/10 (非常に良い)

Robert B.

Great location, great accommodation

Don't know where to start. I don't usually write reviews so I'll be be brief. It's a modern new villa with all the amenities you would expect. Including fast internet, safe. Great beds. I think it has 4 bedrooms
2015 年 12 月に 6 泊滞在
アーカイブ済みの口コミ

10/10 (非常に良い)

Alexander K.

Better than in 5-star hotel

Stayed at the Villa del Mar with my family. Service, cleanliness of rooms, service levels can be estimated as 100/100! Rest is much better than in a 5 star hotel! We will definitely return next year!
アーカイブ済みの口コミ

10/10 (非常に良い)

Anton G.

Gorgeous villa

I was staying there in mid of March with my family. I loved it staying there. Everything was perfect. I'm happy I decided to choose this villa. Go there and you will get much fun and relaxation.
アーカイブ済みの口コミ

10/10 (非常に良い)

Alexander K.

An unforgettable holiday with my family!

Spent a week at the Ken`s villa. A lot of impressions! Place was amazing, was extremely clean inside and out. All rooms were huge. very quite area which was exactly what i wanted. Ernesto the manager, couldn't been more helpful. he gave us better service then most of the 5 star resorts i've stayed at. Ken the owner couldn't of been more helpful, answered all my questions and concerns in very timely matter. i would highly recommend this place, not just because of the accommodations, but of the owner and manager and the service they provided. will be back next year for sure, i just hope this unit will be available.
アーカイブ済みの口コミ

10/10 (非常に良い)

Kendell W.

The best golf course in Dominican Republic!

I`ve rested in a villa with my friends. The villa looks great! Excellent furnished, tastefully! Has everything you need, cable TV, LCD TVs in each room and in the living room. The most important thing for us was that golf courses is nearby, as we love to play golf. We rented from the owners of the villa 2 Golf carts. They were brand new. We really liked that the villa guests have a good discount for golf course rent.
アーカイブ済みの口コミ

10/10 (非常に良い)

Alice S.

perfect holidays

I will never forget the holiday at the villa del mar. We all really enjoyed it. Villa is exactly just like in the photo. The villa is very clean. pool and lawn cleaned almost every day! We will definitely return again!
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you Alice.) we will be glad to see you again at the villa del mar!
アーカイブ済みの口コミ

10/10 (非常に良い)

Mike A.

Quiet, all-inclusive family vacation

We recently returned from a holiday at a beautiful villa in the Dominican Republic. We all really enjoyed it. The villa had everything we needed for a perfect holiday. We decided not to cook in the villa, we bought day passes. It gives the opportunity to eat at the hotel (breakfast, lunch, dinner). Moreover, beverages all inclusive. I advise you to rent a golf car, as the territory of the hotel is very big. On the territory there are a lot of restaurants, bars and entertainment. We strongly advise you to visit Villa Del Mar!
アーカイブ済みの口コミ

10/10 (非常に良い)

Enrique S.

The best Happy Birthday!

For my birthday my family rented this villa. It was amazing. Driver on white Dodge Durango meet me at the airport. Villa was very clean, I can`t beleive to previous comments. Ken also helped us with private chef. Because we don`t wanted to cook. I recommend to stay with the family, because the villa is very big. Best Regards, Enrique.
アーカイブ済みの口コミ

2/10 (非常に不満)

Emily B.

Bavaro Beach is beautiful, but the villa is not!

I was both excited and hesitant to book this trip with Ken. I had read a negative review and Ken assured me that it was false. Unfortunately it was not! The following problems occurred during our trip: -Driver Maksim did not pick us up to bring us to the villa and was not reachable via phone -Driver Nico met us at resort, but did not have any knowledge of home, golf car etc. He also did not know how to drive van. Van ran out of gas when we went to store. -Air conditioning was not turned on before we arrived, air conditioning only worked for 1.5 days, all other days it was being fixed. This caused us to have to stay at the home for extended periods of time waiting for maintenance, and be uncomfortable -Villa was not clean. Washing machine did not work and there was a large pile of dirty towels. We did not have clean towels or toilet paper. Coffee maker was filled with mold. -Back slider door on first floor does not lock. This was a security issue. -Cable tv only worked downstairs, it was advertised that all rooms had cable. -When we arrived, golf car had not been charged. It took a full day for the car to charge. This took away from our visit. We were starving the first night and had no way to access the resort (too far to walk in heat) -Due to being told the wrong price for all-inclusive (42/day), we were forced to spend $100 extra on the plan. I did not appreciate being told by Ken "you are on vacation, $100 does not matter". I was told by Iberostate that the prices had not changed for over a year. Also, there was no mention of utilities being deducted from the security deposit. These "utilities" total $400 for only 5 days..and even without A/C working. Very interesting.
アーカイブ済みの口コミ

8/10 (良い)

Ben C.

Really nice and beautiful Villa!

We stayed in villa Lagoon for 5 days. It was amzing experience. Ocean in 5 min from villa, very nice representative Max, who can help you with whatever you want: chef, a variety of tours, the first day he even took us to the grocery store. It is very strange to read negative comments, we were very pleased with the service. Representative of the owner, Ken, also helped us in many ways. We often book the villas in Europe, but we have never seen such support from the owners . The only disadvantage of this is that our villa is sometimes disconnected air conditioning but I think that this problem was fixed. Thank you Ken, Maxim for our vacation. Ben Corn
アーカイブ済みの口コミ

2/10 (非常に不満)

Francis T.

Poorly Managed, Nothing Worked, Awful Experience

We booked this villa for a trip away in August 2014 for a group of 7 people. The booking agreement we had was that we would receive: - Transfers from/to airport Punta Cana - Golf car for entire stay - A Hyundai Starex van for entire stay Upon arrival at the airport, we were greeted by the caretaker/driver; however his vehicle was not large enough to accommodate us plus our luggage. - So we had to pay for an extra taxi to take half of our party and their bags to the villa. When we arrived at the villa we discovered that: - Some of the sheets were stained - The washing machine did not work - The dish washer was faulty - There was a bad smell of stagnant water in the laundry room - The fridge and freezer was not working - The kitchen sink basin was leaking - The coffee table next to the TV was broken - The doors leading to the pool did not close or lock, a huge security risk for our valuables and safety - No ‘Hyundai Starex’ van was present Also - We were also told that we would have to pay utility rates for the duration of our stay! This was never mentioned in the booking at all, only on arrival. - The owners representatives had promised to replace the broken fridge freezer but they never showed up to do so. We had to replace it ourselves by swapping it with another from a second property that the owner owns and currently was not being rented. We managed this with the help of the caretaker and grounds security staff. - The golf cart provided was faulty and that too had to be swapped with the one from the owner’s second villa. - The internet stopped working and was never fixed despite our complaints. - We never saw the Hyundai Starex which we had paid for and also had submitted copies of our driver’s licences to secure. We asked the owner where it was and he said he didn't know why he promised the van as he only offered it for stays of over 12 days. This clearly contradicts the booking agreement we had with him. - The owner and his representatives repeatedly demanded a damages deposit throughout our entire stay. As most things weren't working and we didn't get the van we had paid for, we rightfully refused to pay this. In summary our experience with the villa’s owner and representatives totally ruined our holiday. It was a very stressful time and didn't give us any time to relax, considering we had flown from Europe to the Caribbean it felt like a completely wasted trip. Please avoid at all costs.
アーカイブ済みの口コミ

10/10 (非常に良い)

Nico G.

Unforgettable holidays in villa Del Mar!

We spent 10 days in this beautiful Villa. Villa is exactly the same as in pictures. It is really really nice and beautiful! King size beds with fresh linen. Clean, big bathrooms. Swimming pool is very clean. Every 3 day locals clean it. Very pleasant representative Max. At the first day he took us to grocery store to buy smth for breakfast. On the 2d day he showed us very beatiful restaurant! It was memorably! Beach is nice, the water is light blue as it should be in Carribean! Ken is nice person and helps with everything you need! You can call him every time, but i think you woun't need to call, because everything is really well organised! Staying there makes your holiday unforgettable!
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you vey much. I was very pleased to meet you.
アーカイブ済みの口コミ

10/10 (非常に良い)

Maria S.

Villa Lagooooon

It was our first to Dominicana and this Lagoon Villa was a fantastic choice of my husband . It was a true idyllic place to live for two of us and 4 our friends. Several bedrooms to choose from, white colors of interior, big windows, contemporary furniture and a fabulous pool with sun shade - everything was created for our enjoyable stay of 2 weeks! All of us enjoyed the private beach , but we also travelled to some other destinations of this exotic paradise. The was no problem with dining out since we used the Iberostar Hotel restaurants and frequently arranged noisy BBQ on the equipped terrace . We had no big concerns during our vacation and all went pretty smoothly. Maxim was always ready to assist us and took great care of us. Thanks so much to the staff for making our stay so enjoyable and memorable ! I can definitely recommend Villa Lagoon of such high caliber to my friends and everyone.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you Maria! We will be glad to see you again!
アーカイブ済みの口コミ

2/10 (非常に不満)

Overall, We were very dissatisfied with service!

This listing description was not accurate regarding the location, layout, amenities, and etc. The property was not clean seeing as everything was white so it showed well, but somewhat maintained. We never saw the owner or manager and his so-called representative tried, but fell short in many amenities. The driver (DR Rep) didn't pick us up from airport as stated because he claimed to expect us at night but told us he would be there by 3:30pm when the last of us arrived so we had to pay $80 for a cab and never kept his word to return three times for money, transportation or service requests. Initially, there was no golf cart, Wi-Fi and cable. We did not have hot water the entire time, the coffee table was broke, things were dirty, lint towels, bugs appeared, both lamps in bedroom didn’t work, didn't show to pick us up so we can get a rental car, power went out, a friend was missing $300 and so much more. Iberostar Grand Bavaro Resort treated us badly like were not guests on their property. They tried to keep our passports and that dinner buffet was nasty. Activities were a la carte of course on the resort, but we did parasail, drive speed boats and snorkel. I would not recommend this property to a friend or relative.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 21 日)
this is an absolute lie! customers did not pay the remaining $300! On other sites we have only good reviews! Entrance to the Iberostar complex is closed for these guests because of their disgustingly behavior!

オーナーについて

オーナー : Alex

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この宿泊施設のオーナーになった理由

Villa is located in a safe place with a good number of Guard and cameras, for Guests for sure to feel comfortable during stay.
Services for Guests:
- Hotel day-passes, don't need to cook or worry about the food at all. Variety of restaurants just 5 mins away by golf cart/car (extra $)
- Golf courses, SPA center (extra $)
- Grocery shopping (extra $)
- Free Wi-Fi
- Private assistant during your stay, speaks English and Spanish
- Hotel gym is free of charge
- 24/7 support chat
- Pool cleaning and gardening service is included
- Excursions, yacht renting, transfer from / to the Airport (extra $)
Ask us about details!

この宿泊施設の特徴

Dominican Republic is one of the most beautiful places on earth and organizing a wedding ceremony has become a dream of many newlyweds.
White beaches and turquoise waters of the Atlantic Ocean are stretching just 5 minutes drive from the villas. Guests of these villas can enjoy all the infrastructure of the huge complex adjacent to the residence such as 3 km of white beaches, more than 30 restaurants and bars, sport clubs and tennis courts, massage rooms, a variety of pools and playgrounds, leading brands and souvenir shops, entertainment shows, discos and casinos.

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