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**All new furnishings were added to every suite at the beachfront Phoenix All Suites West Hotel in Gulf Shores, Alabama. The extensive interior upgrades were completed in December 2016.**
Bright and cozy one-bedroom, 1.5-bathroom hotel suite that sleeps six is located on the 15th floor of the Phoenix All Suites West Hotel.
· Living area has sofa Queen sleeper, flat screen television, and stereo system.
· Full-size kitchen has all major appliances.
· Dining area seats three at café table and two at the kitchen bar.
· Kiddie-size bunks in the hallway next to the half bathroom.
· King-size bed on carpet and flat-screen television in the master bedroom.
· Shower and tub combination in the master bathroom.
· Balcony has gorgeous Gulf-front view and seats four at the table.
The people there were very nice and helpful. The only light bulbs available were incandescent light bulbs. These bulbs cause migraines and I had a headache ever day until I went to buy new light bulbs. They were renovating the condos and were getting ready to paint until I called the office and told them that I have Pulmonary Hypertension, which is a heart and lung disease, and I can't be around chemicals. She called and they stopped painting next door. Like I said the people were very nice and accommodating. However, one of the gentlemen and one of the women who work there do smoke on the property, even though there are no smoking signs everywhere and I had to sign a form stating that I would not smoke on the condo or on the balcony. We smelled smoke in our condo a couple of times and once I did call the office and report it. She asked me which condo and I didn't know which condo, but she said she would look into the problem. The furniture is cheap and not comfortable. They do have cushions, but the cushions are hard. Also the wooden furniture on the balcony is not favorable for people who lounge there during the day. This was the best deal financially, but I will pay a little more next time. I have stayed in more comfortable hotel rooms, and technically this is a hotel. Having the cleaning service daily if you wanted it was a nice option and they did replace toilet paper, towels, paper towels, and garbage bags.
Pass if you can lol ! Dirty carpet , small , terrible hard bed . Would not give gerund for early checkout . Wanted to move to nicer place , would not refund me 😡 Wifi is a joke could never connect ! NEVER and they were not sold out 😑😑😑
My husband & I really enjoyed our stay! We brought our two year old son as well! Everything was nice for the price we paid! The pull out couch is definitely not comfortable but that is really the only complaint about the actual room. The condo is also very close to everything which is convenient!
I will say that on the booking site it was not clear of how the renters age works. It states that if your under 25 & married you can rent but under 25 and single can not! I am 24 and married so we didn't think it would be a problem. When we arrived the lady took my drivers license and then saw I was 24. I explained that on the website it said if I was married it was fine. She then said they require a marriage license (that was never stated on the website & honestly who carries around a marriage license on vacation.) She then saw mine and my husbands name matched and had the same address so she said it would be fine! Be aware if you reserve a room they will turn you away if your married and under 25 if you don't have the same address and last name (she had actually told us she had to turn another couple away earlier that night.)
Nice property. Everything worked as it should. However, the entire place reeked of marijuana. Almost like the people that stayed before us smoked weed in it. Leaving the balcony door open for a little bit helped but it was very strong when we first walked in.
The experience was average. Nothing was extra ordinary about our stay. Over all it was a good stay. Nothing special.
Great stay! We only stayed 1 night but it was perfect for our quick beach vacation.
Check-in on the 1st floor was easy. No problems with parking. Great view from the 15th floor. This room is about middle of the building. No problems with the elevators other than with only 2 and 16 stories, there can sometimes be a wait but it was never more than about 5 minutes. You can hear neighbors chairs sliding on the tile floor but that's expected given it's a hotel/condo building.
Our room was ready before noon when we arrived so we were able to unpack right away and head right to the beach. Room was in good condition. Everything we needed for our stay was present in the room. We did notice the floor and carpets were a little dirty as our bare feet and sock feet got blackened pretty quickly from walking around. Bathrooms were clean and in good shape. Did not notice anything in the room that needed replacing or repair. Kids loved the bunk beds. The lower bed does not have a rail to keep little ones from falling out, but it's not that far of a fall so our kiddo didn't get hurt the couple times he rolled out.
Beach was excellent! Well kept. No trash or debris on the sand. Lots of sea shells to look at. We used Ike's Beach Services during our trip and had no problems getting a nice umbrella/chair setup each day. The attendant adjusted our umbrella as the sun moved during the day. The beach are is a short, easy walk from the hotel to the beach.
Will definitely come back! Thanks!