The condo we rented is pretty much as described and lovely. There were several maintenance problems (that were not solved).

We were very put off by the construction going on immediately next door, by the pool. The eye sore and noise level ( constant jack hammering) was only trumped by the unavailable, defensive, dismissive, nasty "manager" of our VRBO condo "Bob". By the time he got back to us, it was the 3rd afternoon (of a 5 night stay) and said if we vacated, he could TRY to rent out the time left and reimburse us. We had already stocked the fridge and settled in. To spend the rest of the day calling around for another place to stay was not an option. The noise was so bad that we left to have a quiet lunch in the condo where there was almost worse noise above us. Mr. Scarmazzo contended I was out of my mind that no one was above us, we were on the top floor/Penthouse! We were in fact on floor 20 with floor 21 above us. After 2-3 days and calls to front desk it turned out there was in fact construction on our roof! THE CONSTRUCTION NEXT DOOR ( AND THEIR OWN ROOF) SHOULD HAVE BEEN DISCLOSED TO US AT THE TIME OF MAKING THE RESERVATION!! With as upsetting and unrelaxing as this all was, our experience with Bob became toxic and it was clear he was not gong to be of any help, ( perhaps offering some concessions instead of just being nasty) He later back pedaled with 1 day left and stated that he would reimburse us any unused time. In the midst of this ( after ONLY emails/texts/phone calls from ME from the beginning of making the reservation) Bob discredited me because I had a different last name and cellphone area code than my husband (whose credit card was used) so he could no longer speak with me, "who was pretending to represent the payor". Sexist or simply unfamiliar with woman keeping their own names? He proceeded to make disparaging comments about me to my husband. This is not someone who should be in any kind of hospitality business and/or representing homeowners. Shame oh him, his Singer Island Rentals LLC Management and Remax for this behavior.

A special note about Jeff "Operations Manager" (offsite maintenance)..a totally lovely attentive person, unfortunately, the very low water pressure in master sink, bad drainage in master shower did not get fixed, but he did stock us up with things that were supposed to be supplied. His concern and manner made all the difference in the world!