When we first arrived, we noticed the hot tub water level was below the jets, and the water was extremely cloudy and dirty. We added water, hoping it would help, but the cloudiness remained.The pool also had piles of dirt collected in each corner. Our kids were excited to swim, so we let them use it despite its condition. A couple of days later, we contacted the pool maintenance person. He told us he had serviced the pool on the Saturday we arrived and said the dirt was due to pollen. However, when I told him about the cloudy hot tub, he seemed surprised. He drained it completely and refilled it so we could finally use it.We also experienced several plumbing issues. You cannot run the washing machine and wash dishes at the same time because water backs up into both sides of the kitchen sink. We discovered this while washing clothes and preparing food. We had just rinsed vegetables when the sink filled with dirty water from the washing machine.The hot water is fanikiye. Pray no one flushes the toilet when you are in there. My son was burned from showering while someone else was using the bathroom. It hard to find the balance on the water for sure. There are open plugs on the walls. We had to watch the kids closely due to wire being exposed. The ice machine get clogged in the refrigerator too. So keep the ice trays filled if you want ice. There are a lot of ants at this property so secure your sugar in the refrigerator or in a bag. We learned this the first night. During