Waterfront Log Cabin! (A 30 millas de Yellowstone)

Thank-you Jennifer, we are so glad you enjoyed your stay. Please come again!!

Anna- Thank you for the feedback. We would like to take a minute to address your concerns. First of all, we are sorry our cabin did not meet your standards for cleanliness. This is of concern to us as upon reviewing feedback on this and various other sites, you will notice this typically not an issue for us. We would like to hear some specific concerns so we may take them up with our cleaners quickly so as not to allow further propagation down the line. We reached out to you privately, but have yet to receive a response. It would be extremely helpful us and our cleaners to know where they need to improve. Regarding the towels. We intentionally do not provide the highest quality as it is a mountain cabin on the lake and they take a great deal of abuse. They are in good condition, always clean, replaced as needed, and are far from the bottom end of the spectrum. We feel it is not practical to provide spa level towels given the environment and the type of use they are typically subjected to. As previously mentioned, our place is a mountain cabin on the lake residing in a forest on an acre of ground. We enjoy the natural surroundings and do not groom or landscape. We host guests from all over the world and have never received a derogatory mention of this as I suspect most are visiting to enjoy all that nature has to offer. We would have greatly appreciated you making contact regarding the roof leak at the time of your visit. We have since conducted an extensive walk down and could not detect evidence of a roof leak. As there was no rain or other precipitation during your stay, we are quite confused as to what may have been the source. Lastly, the construction. I would like to clarify the fact that the construction being conducted during your stay was at another cabin in the neighborhood and not ours. We never schedule construction activities during a guests stay, other than to address an emergent issue.That being said, when you contacted us notifying us of the construction taking place, we let you know at that time that the homeowners association sets the quiet time hours and are therefore responsible for governance and enforcement. We also stated that we cannot control what others do with their cabins. However, we offered to make contact with the board members and request them to intervene on your behalf, which we did. We did not receive any additional feedback leading us to believe the matter had been resolved to your satisfaction.