4/10 Poor
Nelya N.
Aug 18, 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Disappointed
Good location. The property is well equipped with appliances.
But: 1. glass top table outside of the property had one leg rotted off. The table was propped up as if it was useable. It fell to the side when we tried to use it. The glass top slid and it was a miracle that nobody got hurt. Clear health and safety issues.
2. The lower floor which is cellar basement converted to two bedrooms and bathrooms had constant smell of dampness despite vents working all the time. There were lots of small like fruit flies in the bathroom.
3. The property wasn't cleaned. Dust and dogs hair on the sofas whereas the guidance clearly says that the dogs should not be on the furniture. We have washed all sofa blankets and cushions covers in the first day of our stay.
I felt bad bringing kids there esp baby 10 months old. We only stayed for a week so did not bother contacting the manager.
I love Keswick but was disappointed with the place where we stayed.
Nelya N.
Stayed 7 nights in Aug 2024
