2 Bedroom Condo at Highrise Walking distance to UNIVERSAL

Time Share Seller...did not have to attend anything but it was offered up front.

Problem was...Trouble checking in once we got welcome info, mistake in booking had us at wrong location (Westgate has several properties in the area) and had to go back and forth to get it straightened out. Even then resort still had on file I owed $ when I had paid in full already. Oh, and by the way, after confirming previously not additional fees were involved, I got a taxes notice a few days prior to checking in. At checkout resort still showed I owed a balance and once more I had to prove I had paid in full again. They were nice about it all but nonetheless it was frustrating to deal with.

Resort itself was nice and we had a comfortable stay. Only complaint was that our water was not very hot for bathing, never really got hot, only warm.

Minor difficulty checking in...wrong first name on reservation @ front desk...no big deal. Gated entrance & key card required for tower entrance & elevator. King bed very comfotable but very small toilet/shower room in king suite. No HOT water...took 10 minutes to get warm. Shower door doesn’t stay shut in other bathroom but much more room. Refrigerator didn’t work...nothing worse than hot beer. Threw food out because temp was way higher than 41*! My daughter & I are 5’6”-5’7” and had a hard time sleeping on twin beds so we pulled them out & put them together for her & I crawled in bed with our other daughter in the king bed. (It was her birthday). All in all, good stay and close to attractions. There is coffee in room but lobby should have FREE coffee for guests...not $3/cup!

This was a great stay with the perfect location for visiting Universal’s parks. The room did have a heavy musty smell upon entering and the walls were paper thin but neighbors were mostly quiet. Rooms were clean and spacious. Staff was wonderful.

Amazing property!!!!! Will definitely be back

The only reason I didn’t give it a 5 star is because the kitchen is not well equipped. If you like to cook things that are missing. Tongs, whisks, non stick pan for cooking eggs. Oh and the the coffee mugs were super small kinda like expressing cups. Other than that the place was very nice