Upon arrival, our room was not cleaned at We recently stayed for a week at Tanglewood Villas. Overall, we really enjoyed the property itself. The pool area was one of the highlights of our stay, and most of the guests were young families, creating a friendly, welcoming atmosphere.
Unfortunately, our experience with the specific unit we rented was disappointing. When we arrived at check-in time, the unit had not been cleaned. We had to make several calls before the owner answered and arranged to have the issue addressed. Then, on our second-to-last night, the air conditioning stopped working. With the summer heat, it became almost unbearable to stay in the unit overnight. We didn't receive a return call from the owner until the following day.
The unit itself also showed signs of wear, including water damage, chipped paint, and a lack of standard kitchen utensils, making it feel less we The unit itself also showed signs of wear, including water damage, chipped paint, and a lack of standard kitchen utensils, making it feel less well-maintained than expected.
After talking with other guests during our stay, it was clear that many of them had much better experiences in their units. For that reason, we would absolutely consider returning to Tanglewood Villas because we enjoyed the property and amenities, but we would not choose this particular unit again.