While the communication with the property owner was good and the condo location was perfect for what we wanted to do on vacation, the views from the balcony were simply amazing.The condo itself is dated and could stand for a deep clean. The bed had clean crisp sheets with extra pillows and supplies in the closet and clean towels in the bathroom. The condo also has 2 split unit air conditioners which was a pleasant surprise.
Aloha Donald,
Thank you for taking the time to share your feedback. Weâre glad to hear the location worked perfectly for your vacation plans and that you enjoyed the amazing balcony views. We also appreciate your kind words about the communication and the clean linens, towels, and extra supplies provided in the condo.
Weâre sorry the overall condition of the condo did not fully meet your expectations. We appreciate your comments about the dated furnishings and need for a deeper cleaning, and weâll share this feedback with the property team for review. Weâre also glad the split AC units were a pleasant surprise and helped keep you comfortable during your stay.
Thank you again for staying with us and for helping us identify areas where the property can improve.
Mahalo,
Casago Kona Reservations
Aloha Blair,
Mahalo for your wonderful review and for staying with us at Kona Reef C-22!
Weâre happy to hear you enjoyed the property, the ideal location, and the convenience of being close to everything. We also appreciate your kind words about our teamâs communication and responsiveness throughout your stay.
Thank you as well for your feedback regarding the unit updates. We value your comments and will share them with the property team as we continue looking for ways to enhance the guest experience.
Weâre glad you had a great stay and hope to have the opportunity to welcome you back to Kona again soon!
Mahalo,
Casago Kona Reservations
Aloha Sonja,
Mahalo for your kind review! Weâre glad to hear you enjoyed the great location, found the condo clean, and that the AC worked well during your stay at Kona Reef C-22.
Weâd be happy to welcome you back anytime for another wonderful Big Island getaway!
Mahalo,
Aloha Denise,
Mahalo for your fantastic 10/10 review! Weâre delighted to hear you enjoyed the stunning ocean views, great location, and that the unit had everything you needed for a comfortable stay at Kona Reef C-22.
Thank you for choosing Casago Kona. We would be thrilled to welcome you back again in the future!
Mahalo,
We appreciated the location, pool, beach-access, and condo. Everything was as described, and the location made access to the downtown Kona area easy and fun. We would readily stay again.
Thank you for your wonderful feedback Joshua. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avis provenant dâun site partenaire
8/10 â Bien
Stephen W.
21 juill. 2019
Really nice room. I enjoyed my stay very much.
Really nice room. I enjoyed my stay very much. Loved that it is walking distance to town.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Kona Now and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Kona Now and we look forward to welcoming you back.
This place is the perfect spot to stay! Clean, quiet, great location, and the best part is watching the gorgeous sunsets and going to Sleep to the sound of crashing waves!
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Kona Now and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Beautiful, updated, clean place to stay while visiting kona. Close to the little shops and tons of restaurants. Gorgeous view while relaxing at the beginning and end of the day to see and hear the rolling ocean waves.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Kona Now and we look forward to welcoming you back.
Very near to Walmart/Safeway and near to airport. Property is clean and kitchen is equipped with all utensils. Right across the beach and pool/jacuzzi inside the property.
Overall loved staying here for Trip to big Island
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Kona Now and we look forward to welcoming you back.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Great communication with the host. There were a few service issues and they were addressed right away. The location is ideal. We were talking distance from the heart of Kona. Safeway was 5 minutes away and Target was 8 minutes the other way. Kona Brewing Co.is close by, featuring growlers to take home and great food. Casago had an empty growler under tge sink for refilling. The condo is cosy. Sunsey was announced by people blowing conch shells. We looked former to that every night.
Aloha Rebecca,
Mahalo for your wonderful review! Weâre so happy to hear you enjoyed the excellent communication, ideal location, and the cozy feel of Kona Reef C-22. It sounds like you really got to experience the best of Kona, from easy access to town and nearby shops to those beautiful sunset moments with the conch shells.
Weâre also glad our team was able to promptly address the service issues during your stay and that the extra amenities added to your experience.
We truly appreciate your kind words and look forward to welcoming you back for another memorable stay on the Big Island!
Mahalo,
Casago Kona Reservations
Thoroughly enjoyed my stay at Kona Reef. Awesome location, excellent facilities, gorgeous view of the sunsets every night and all the other guests/residents were super friendly & respectful. It was very quiet and I slept soundly each night. I would stay there again in a heart beat.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
The condo was clean and well appointed. I could rate it as cheap and cheerful. The location was great, short walk to the stroll but far enough away donut was a quiet retreat.
Thank you for your feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
This property is a bit dated and needs some cleaning and TLC but the location is great and Casago is excellent at communicating and responding to issues
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. You are right that this is not a modern and sleek condo but itâs wonderful and thatâs just how the many buildings in Hawaiâi can be found. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avis provenant dâun site partenaire
10/10 â Excellent
Wayne H.
29 oct. 2019
Great Apartment in a Great Location
Apartment is well located within short walking distance of everything. The apartment is clean, well maintained and ideal place for an enjoyable break. With great views of the pool and ocean beyond we had a great time there and would highly recommend this unit.
This was a great location, up keep of pool and grounds was well cared for. We loved that they had lots a beach equipment for use. Also, the blender was moldy and they replaced it with a new one that same day. Could use an up grade on the bed and USB ports.
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. And so sorry about the blender issue. Glad we could get that rectified quickly for you. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Tired, run down property. Many lack of maintenace issues really influnced our stay. This is our fourth time at this property and while we will return to Kona Reef. we will not stay in C22
Aloha Debra,
Mahalo for sharing your feedback. Weâre sorry to hear that the unit did not meet your expectations during this visit. Your comments regarding maintenance have been shared with our team so that improvements can be made.
We appreciate your loyalty to Kona Reef and hope to have the opportunity to host you in another unit on your next visit.
â The Casago Kona Team