Condo

Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!

Galerie de photos de l’hébergement Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!

Aire de séjour
Piscine
Terrain de l’hébergement
Aire de séjour
Aire de séjour

Avis

9,2 sur 10 – 
Merveilleux
3 chambres2 salles de bain6 personnes124.4 m²

Commodités populaires

  • Vue sur l’océan
  • Piscine
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit

Explorez la région

Afficher sur la carte
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪3 min à pied‬
  • Place, Parc d'État Deer Lake State Park
    ‪8 min à pied‬
  • Place, Eastern Lake
    ‪8 min à pied‬
  • Airport, Fort Walton Beach, FL (VPS-Aéroport régional du nord-ouest de la Floride)
    ‪68 min en voiture‬

Chambres et lits

3 chambres (6 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

Chambre 3

1 lit superposé (1 place)

2 salles de bain

Salle de bain 1

Toilettes

Salle de bain 2

Toilettes

Espaces supplémentaires

Cuisine
Balcon

À propos de cet hébergement

Dunes Of Seagrove 201B - Piscine lagon commun de 7500 pieds carrés

Ce favori des vacances en famille peut accueillir 6 personnes avec une grande chambre principale avec lit king-size et un coin salon, une chambre queen-size et des lits superposés pour les enfants. Son décor spacieux, chaleureux et ensoleillé en fait le choix parfait pour votre voyage à la plage! Votre famille adorera également la piscine lagon de 7500 pieds carrés avec bain à remous. Ce complexe propose également un centre de fitness avec une salle de musculation et un sauna pour les adultes. Tennis quelqu'un? Le complexe propose des courts ainsi que des pistes de jogging. N'hésite pas. Appelez maintenant pour réserver cette unité spéciale avant qu'elle ne disparaisse! * Location du samedi au samedi en saison. * Parking couvert attribué pour 1 voiture. * Piscine chauffée en saison (appelez pour les dates). * Service de plage gratuit du printemps à l'automne (si le temps le permet). * Désolé, pas d'animaux.

Ajoutez des dates pour connaître les prix

Commodités

Piscine
Cuisine
Laveuse
Sécheuse
Wi-Fi inclus
Climatisation

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

Foire aux questions

Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

En date du 9 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! le 25 juill. 2026 commencent à 708 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

Le départ est à 10 h.

Où se situe Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

Seagrove Beach - condo sur la plage se trouve à moins de 10 minutes de marche des sites suivants : Seagrove Beach East et Parc d'État Deer Lake State Park. South Walton Beaches et Seacrest Beach se trouvent également à moins de 5 km.

Avis

9,2

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 32 avis sur 46.
Note de 8 – Bien, d’après 11 avis sur 46.
Note de 6 – Acceptable, d’après 1 avis sur 46.
Note de 4 – Médiocre, d’après 2 avis sur 46.
Note de 2 – Terrible, d’après 0 avis sur 46.

10/10

Propreté

9,6/10

Arrivée

9,6/10

Communication

9,6/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

3cduncan D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful Stay!

This condo was amazing. Very clean and had everything we needed. Plenty of room for our family. Loved the view from the spacious balcony and easy access to the beach. Would definitly stay here again.
Séjour de 7 nuits en mai 2025
VrboOwner a répondu le 8 juin 2025
Thank you so much for the kind words! We’re thrilled to hear the condo had everything you needed and that you and your family enjoyed the space, the view, and the beach access. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Daniele F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent Vacation Spot

Our stay was excellent. The condo was very nice and the location was excellent. I would recommend this location and look forward to staying here again in the future.
Séjour de 5 nuits en juillet 2023
VrboOwner a répondu le 2 août 2023
Daniele, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring our guests the best vacation experience. We are glad you decided to choose us, and we can’t wait to see you again. Sincerely, Benchmark Management
Avis vérifié

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice Condo in Older Building

Outside of buildings look tired and dated. Handrails on balconies look extremely old. The view appears to be less and less over t in me due to sand dunes growing
Séjour de 4 nuits en avril 2025
Avis vérifié

10/10 – Excellent

Carolyn S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful condo

The accommodations were wonderful. Newly remodeled and nicely decorated. The kitchen was well stocked. We have stayed in dunes of seagrove and love the proximity to nearby restaurants and stores as well as the large beach that is not overcrowded and the extra large pool. We will be back for our next vacation!
Séjour de 7 nuits en juin 2022
VrboOwner a répondu le 18 juill. 2023
Carolyn, thank you for leaving us a review of your stay. We're thankful you chose to vacation here with us and are delighted by your remarks. Our goal is to create memorable experiences for our guests, and it's pleasing to know we exceeded your expectations. It doesn't get sweeter than this fully remodeled home, where everyone can relax and enjoy a first-class view of the ocean. Dunes of Seagrove the perfect beach retreat! We are already looking forward to your return! Sincerely, Benchmark Management
Avis vérifié

10/10 – Excellent

Tina C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Clean and updated

Really enjoyed the condo that we stayed in. The updates were exceptional and contemporary. The pool was huge and also very clean. We would recommend to families.
Séjour de 3 nuits en juin 2022
VrboOwner a répondu le 18 juill. 2023
Tina, thank you for leaving us a review of your stay. Dunes of Seagrove 201B is undeniably gorgeous! The chic design and spacious living area give the home a luxurious feeling you don't want to leave. We're grateful to hear that you had a pleasant stay and would not hesitate to recommend us. Come again soon! Sincerely, Benchmark Management
Avis vérifié

10/10 – Excellent

Stacy G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect condo and perfect location

This was our first time staying in 30A. We loved this condo and the location. The pool was amazing and so was the private beach. The young man that set up our umbrella and chairs everyday was fantastic. He even helped us this our wagon when we were having a hard time pulling it. We loved how close we were to seaside, rosemary and alys beach. We would definitely rent again.
Séjour de 5 nuits en juillet 2023
VrboOwner a répondu le 28 août 2023
Stacy, Thank you for such a glowing review of your stay with us at Benchmark Management! We are thrilled you enjoyed this property and its location! As a company, we strive for our guests to have a memorable stay free of hassle and stress. We are happy to hear this property and our team where able to assist in making that a reality for you. We hope you choose Benchmark Management for all your upcoming vacations; we would be glad to have you Sincerely, Benchmark Management.
Avis vérifié

8/10 – Bien

Joe J.

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée

Nice beach option

The condo was very well appointed and convenient to the pool and the beach. The location was also close to lots of shopping and dining options. My only disappointments were none of the codes working to get us in while we had all our luggage outside the door and the construction going on right next door to the condo building which was noisy early in the mornings. We would choose to stay here again!
Séjour de 4 nuits en mars 2021
VrboOwner a répondu le 18 juill. 2023
Hi Joe, Thank you for your feedback. We are happy to hear the location worked out great for you. We are sorry for the disappointment regarding the door codes they do activate at their appointed check-in times. If there were any issues we are here to help and can get you in with a click of the mouse. We are sorry for the construction in the area it is a desirable location and building is always something that can be ongoing. We do wish all our guests have the best vacation possible every time. We do hope you will return and give us a chance to provide you with a 5-star stay. Thank you, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Tracy L.

Beautiful condo in Seagrove!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nicely updated, spacious, and in the perfect location. We enjoyed sitting on the spacious balcony and biking around the community. We can’t wait to go back!!
VrboOwner a répondu le 18 juill. 2023
Hi Tracy! Thank you for taking a moment to share your experience. We are so pleased to hear you enjoyed this modern coast chic designed condo, and we look forward to welcoming you back again soon. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Caroline S.

The Perfect Stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time. The condo was beautiful and updated. Plenty of space for two couples. Great location. We loved it. No complaints.
Séjour de 4 nuits en août 2020
VrboOwner a répondu le 18 juill. 2023
Caroline, Thank you for sharing your thoughts with us! Dunes of Seagrove 201B is a great vacation spot! This unit has perfect pool, and partial gulf, views. We hope that you will come back soon! Thank you, Benchmark Management.
Avis vérifié

8/10 – Bien

Gina J.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Pretty condo

Nicely decorated unit. Beautiful beach and clean property. Could not watch cable due to tv freezing every few seconds. Kitchen lacked a couple of things we needed. Overall good stay.
Séjour de 5 nuits en octobre 2020
VrboOwner a répondu le 18 juill. 2023
Hello Gina, Thank you for leaving a review! We are so glad that you enjoyed your stay and thought the decor was pleasing, and the unit was clean! We'll be sure to take a look into the TV issue that you noted, and the kitchen supplies that could improve future experiences. We hope to accommodate you again soon! Sincerely, Benchmark Management
Avis provenant d’un site partenaire

8/10 – Bien

Lindsay R.

Great condo with a view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was clean and well decorated. Had plenty of space and was in great proximity to the pool & beach. Comfy beds with extra linens and pillows. The porch was huge with lots of furniture to relax in. My only complaint is that we only got one roll of paper towels and one roll of toilet paper for each bathroom.
Séjour de 5 nuits en septembre 2021
VrboOwner a répondu le 18 juill. 2023
Lindsay, We are glad to hear you enjoyed your vacation with us at the Dunes of Seagrove! It is great to hear that your family thoroughly enjoyed the poolside and Gulf views from this beautifully decorated unit in Seagrove. We can certainly pass along that request; however, we state that our fees include a one-time, initial setup of sheets, towels, paper towels, toilet paper, trash bags, and basic amenities for the restroom. All further supplies needed must be purchased by the guest. We hope to welcome your family back to enjoy many more sunsets on the water. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Mallory G.

Wonderful stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 201B was great! Love the view over the pool. Our baby monitor didn't quite reach. We saw a couple ants by the sink but wasn't a big enough issue to call. I wish there was more of a pantry but we used the rolling cart in the closet. We will return!
VrboOwner a répondu le 4 août 2023
Hi there, Thanks for staying with us and for providing us with this feedback. We always aim to resolve any issues with guests (whether big or small) as quickly as possible during their stay, remember we are always here to help. We have taken your comments about the pantry into account. We truly appreciate you taking the time to leave a review and hope that you will give us another chance to provide you with a great beach vacation. Regards, Benchmark Management
Avis vérifié

10/10 – Excellent

Andrea I.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Vacation

The condo was just as described! It was clean and beautifully decorated. It was perfect for my family of four and my parents. There was plenty of space. The balcony was amazing! It was gigantic. It over looked the pool and my parents could easily sit on balcony and see us when they were tired of swimming. The condo was family friendly and not in the middle of all the hustle and bustle. It came with two beach chairs and we had to rent more to accommodate our party. We will be returning in the future. Thanks so much for a wonderful vacation!
Séjour de 7 nuits en juin 2022
VrboOwner a répondu le 18 juill. 2023
Andrea, Thank you so much for this wonderful feedback regarding your recent stay at Dune of Seagrove 201B! We work hard to bring the best vacation experience possible to our guests and we are truly humbled by your kind words and rating. We are thrilled to know that this beautiful 2 bedroom condo was perfect for you and your loved ones! This condo, which sleeps 6 comfortably, is great for those mid-size groups looking to escape to the beach! The location is convenient to everything Seagrove has to offer! Close to the beach access, shopping and tons of different local dining options! Not to mention the access to the large community pool when you need a break from the salty gulf! We cannot wait to host you and your loved ones again in the future! Benchmark Management
Avis vérifié

10/10 – Excellent

Abbie T.

Points forts : Propreté, arrivée, communication et emplacement.

We love dunes

We love Dunes of Seagrove. This unit was great and super clean. My only complaint would be - I don’t think it should be listed as a 3 bedroom. The bunk beds are basically a hallway. I know it explains that in the description… but don’t think you should have to go through all that to find out it’s only 2 bedrooms. We originally booked under the impression it was 3 bedrooms as it stated… and the only reason we didn’t fight it was because we love the condo itself. Definitely not 3 bedrooms.
Séjour de 4 nuits en août 2024
VrboOwner a répondu le 2 sept. 2024
Hello Abbie, thanks for staying with us at this unit and for providing us with this review. Your feedback is greatly appreciated. We are delighted to hear that you love the complex! We also thank you for your positive cleaning remarks as we truly do our best to maintain the units and prepare them for each guest arrival. Your comments regarding the property description have been taken into account. Thank you for highlighting that we did indicate this on the website. We will however reach out to the proper parties so as to ensure our guests are not mis-led for future stays. Thanks again for choosing to stay with us. We do hope we can welcome you again soon for an even better vacation experience which we know we can provide. Regards, Benchmark Management
Avis vérifié

8/10 – Bien

Sara E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay, just some maintenance needed

We stayed in May 2021. The unit overall was perfect for our family. I agree with other reviews that some general maintenance is needed. The master bed mattress was awful. There were small things broken (door handles, bathtub jet cover) and the kitchen disposal didn't work. The front bedrooms definitely needed curtains over the blinds for privacy and also to let the kids sleep past 6am when the sun came right in the window to their bunks. Would definitely stay again! Overall had a great experience!
Séjour de 7 nuits en mai 2021
VrboOwner a répondu le 18 juill. 2023
Sara, Thank you for sharing your feedback for Dunes of Seagrove B201 as it helps us improve our properties. We are humbled to hear your overall stay was perfect for your family. We always aim to resolve any issues with guests as quickly as possible during their stay. We unfortunately did not receive any communication of the issues you had. We have passed this information to the appropriate parties and we are working diligently to make updates. We work hard each and every day to bring our guests the best vacation experience. We hope to see you again next year for a complete 5-star experience. Sincerely, Benchmark Managemen
Avis provenant d’un site partenaire

10/10 – Excellent

Ted C.

Some things never change...and it's appreciated.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been visiting the 30A region for over ten years and this is the fourth time we have stayed at this exact condo unit. We love the location, beach access, pools and overall cleanliness of the unit and how it is furnished. The first few times the unit was still owned by a private owner. I am not sure if it is still owned by a private owner or if Benchmark owns it. That is a great thing. No reductions in service.
VrboOwner a répondu le 5 sept. 2023
Thanks for staying with us at Dunes of Seagrove 201B and for submitting this review. We do our best to provide a lovely beach vacation experience for our guests and to maintain the properties as such we really do appreciate your feedback. We are happy that the unit and service met your expectations! We hope we can welcome you for a fifth time for an even better vacation experience. Thanks again for choosing to stay with us! Regards, Benchmark Management
Avis vérifié

10/10 – Excellent

jill f.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Yearly Beach Trip:)

We loved the property and the location of Dunes of Seagrove. Our unit was great! I would definitely return. Our only issues were the sink needs an overhaul. Did not realize the leaking underneath until it had soaked our extra cleaning items. The master bedroom needs a new mattress. I would suggest to add some kind of curtain to the front bunk area...just for privacy in the AM. The kitten is extremely well equipped with all the pots, pans, pyrex and utensils. Loved the outdoor furniture..very comfortable and the view was beautiful!
Séjour de 9 nuits en mai 2021
VrboOwner a répondu le 18 juill. 2023
Hello Jill, Thank you for sharing your feedback on the Dunes of Seagrove. We were so pleased to have you and are very grateful for your input on things that can make the unit even better. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

8/10 – Bien

Pat T.

Beach Vacation

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in Santa Rosa. The property had nice furniture and was clean. We were very disappointed in the amenities. They were very sparing on the supplies for the condo. I don't thinkk it is possible to buy such tiny bottles for soap ect. Maybe they had then specially made. I called management 3 times with no response and texted once with no response. We could not sleep in the bunk bed as the mattress was like sleeping in a ditch. Stay at the Dunes, but rent from a different management company!
VrboOwner a répondu le 18 juill. 2023
Hi Patricia! Thank you for reviewing your stay. We’re disappointed that the bunk bed was not to your liking; we have passed your feedback on to the proper department for revision. Also, based on our records, you only contacted us the day before your departure, we returned your call, and it went to voicemail. And please be reminded that our company only provides guests with an amenity starter kit, and they are responsible for purchasing additional if needed. On the bright side, we are delighted that you enjoyed the beautiful pieces of furniture and the cleanliness of the unit. We hope to welcome you back for an improved beach vacation. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

8/10 – Bien

Katie R.

Great location, comfortable condo!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There were a lot of things we loved about the unit. All the furniture was very comfortable (including on the patio), the kitchen was well stocked with great pots/pans and sharp knives, everything in the unit seemed new/remodeled, very nicely decorated. However, for a few reasons we would never stay in this unit again. The bunk room is not closed off (although another unit with the same layout did have a door installed at the bunk room) so it absolutely did not work for our young children to stay in (too bright and noisy when people were still up in the living room), there weren't any blinds on the narrow window at the front door and that let in a lot of light, also there weren't any blinds on the sliding door so the livingroom was very bright overnight and hard for anyone to sleep on the couch. Lastly, the tub was so tall it made it hard to give our kids a bath (although I did know that in advance from the photos). The property company was very helpful and responsive!!
VrboOwner a répondu le 23 oct. 2024
Thank you for your thoughtful review! We're thrilled to hear that you enjoyed the comfort of our indoor and outdoor furniture and found the kitchen well stocked. We appreciate your feedback on the bunk room layout and will definitely consider your suggestions regarding the blinds. We are sorry to hear the tub height was a concern for your family. Your insights help us improve, and we hope to welcome you back in the future! Regards, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Erin S.

Love 30A

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental was absolutely beautiful. We loved how the pool was never crowded and there was no problem getting a chair. Also, the beach wasn’t bad because it was blocked off just for the renters and owners.The management company was great upfront getting all of the information to us that we needed for a smooth check-in. We had one small issue during our rental and contacted the management company. The person handling it was not very informative or friendly. I was supposed to get a notification before the person got there to fix our issue, but never did. I contacted the company two hours later since we had gone to the pool, The same person answered and was not friendly. She did tell me at that time they were on the way but held up in traffic. I never received a confirmation that they were there to repair the issue or any type of communication. The day before we checked out, I sent a message to the Text line to ask what the procedure was since I was not sure. I received a message that the text line had changed, so I sent a text to that number. I never received a response. I just went ahead and did your typical checkout procedure and washed the towels, ran the dishwasher, removed all trash, etc. Other than the poor communication from benchmark management during our stay, I would say the rest was great!
VrboOwner a répondu le 23 août 2023
Thank you so much for your feedback! We are happy hear that you enjoyed your stay at Dunes of Seagrove 201B!. We hate to hear that we failed you in our customer service. We pride ourselves on customer service and providing that to all of our guests. We do sincerely apologize that we failed you on this. We do see where you texted our text line and an automated review text was sent back, we apologize that we did not answer your text message. We are very grateful that you did those common checkout procedures anyway. We do hope that you will give us a second chance in providing you with excellent customer service along with the 5-star vacation you deserve! Kind regards, Benchmark Management
Avis provenant d’un site partenaire

8/10 – Bien

Erica M.

Great Condo - Terrible Rental Management Customer Service

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We arrived two and a half hours before check in time and went ahead and parked our car in our units designated parking spot (because check out is at 10:00 and the unit should not be occupied by anyone other than us from that point on when we check in at 4:00) We proceeded to head out to eat lunch 3 miles away in our rented golf cart. I was shocked and extremely taken back when I received a phone call from Benchmark Management around 1:30 with them asking us to return from eating our lunch only to move our car because the cleaning ladies needed to park in that spot in order to clean our unit. Mind you, there’s open general parking for all units 50 ft away from our units parking spot. The lady was extremely rude and was more concerned for the cleaning people not having to walk 50 ft versus us the guests. And then has the audacity to tell us, the customer, who is on VACATION eating lunch 3 miles away to leave from eating lunch and return to the condo to move our car or else the unit will not be cleaned and will not be ready for check in until we move our car so they can clean.. Extremely unprofessional! The condo itself was very nice and in a great location. Only one roll of toilet paper per bathroom so we ran out 2 days into our stay. A back up roll for each bathroom would have been nice. Overall, we enjoyed our stay but if we came back, we would rent a different unit from this condominium solely based off of the rental management company.
Séjour de 4 nuits en octobre 2020
VrboOwner a répondu le 18 juill. 2023
Hello Erica, We greatly appreciate your feedback. We certainly apologize for the inconvenience, but the call regarding parking was not made solely to be easier on the cleaner. When the cleaners arrived, all of the overflow parking was full, so even if they were to walk further, there was no option for them to park in order to clean the unit. We understand that it was not ideal to leave your lunch, but unfortunately there was no other space for the cleaners to park at the time. As far as toilet paper goes, we definitely try to be transparent that it's a standard in the industry to only provide a starter pack of amenities. Toilet paper, paper towels, garbage bags, and detergents are provided to get guests through the first night, but anything further is the guest's responsibility. We would love to accommodate you again, and are sorry that the parking issue left a bad taste in your mouth. We hope to see you for your beach vacation again next year. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

8/10 – Bien

Pat T.

Beach Vacation

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in Santa Rosa. The property had nice furniture and was clean. We were very disappointed in the amenities. They were very sparing on the supplies for the condo. I don't thinkk it is possible to buy such tiny bottles for soap ect. Maybe they had then specially made. I called management 3 times with no response and texted once with no response. We could not sleep in the bunk bed as the mattress was like sleeping in a ditch. Stay at the Dunes, but rent from a different management company!
VrboOwner a répondu le 20 juill. 2023
Hi Patricia! Thank you for reviewing your stay. We’re disappointed that the bunk bed was not to your liking; we have passed your feedback on to the proper department for revision. Also, based on our records, you only contacted us the day before your departure, we returned your call, and it went to voicemail. And please be reminded that our company only provides guests with an amenity starter kit, and they are responsible for purchasing additional if needed. On the bright side, we are delighted that you enjoyed the beautiful pieces of furniture and the cleanliness of the unit. We hope to welcome you back for an improved beach vacation. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Tracy L.

Beautiful condo in Seagrove!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nicely updated, spacious, and in the perfect location. We enjoyed sitting on the spacious balcony and biking around the community. We can’t wait to go back!!
VrboOwner a répondu le 20 juill. 2023
Hi Tracy! Thank you for taking a moment to share your experience. We are so pleased to hear you enjoyed this modern coast chic designed condo, and we look forward to welcoming you back again soon. Sincerely, Benchmark Management
Avis provenant d’un site partenaire

10/10 – Excellent

Erin S.

Love 30A

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental was absolutely beautiful. We loved how the pool was never crowded and there was no problem getting a chair. Also, the beach wasn’t bad because it was blocked off just for the renters and owners.The management company was great upfront getting all of the information to us that we needed for a smooth check-in. We had one small issue during our rental and contacted the management company. The person handling it was not very informative or friendly. I was supposed to get a notification before the person got there to fix our issue, but never did. I contacted the company two hours later since we had gone to the pool, The same person answered and was not friendly. She did tell me at that time they were on the way but held up in traffic. I never received a confirmation that they were there to repair the issue or any type of communication. The day before we checked out, I sent a message to the Text line to ask what the procedure was since I was not sure. I received a message that the text line had changed, so I sent a text to that number. I never received a response. I just went ahead and did your typical checkout procedure and washed the towels, ran the dishwasher, removed all trash, etc. Other than the poor communication from benchmark management during our stay, I would say the rest was great!
Avis provenant d’un site partenaire

10/10 – Excellent

Rebecca L.

Great time on 30A!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Dunes of Seagrove 201B! There are a few things to improve the unit.1. Curtains in the second bedroom to keep the light from the breezeway shinning through at night.2. Need more cutting knives and regular knives in the kitchen.3. Need a new coffee maker.
VrboOwner a répondu le 18 juill. 2023
Rebecca, Thank you for sharing your feedback regarding your stay at Dunes Of Seagrove 201B. It is always a pleasure to serve our guests and provide a relaxing vacation experience. We try to maintain a home away from home feel in all our units and we'd be happy to pass your recommendations along to the proper departments. We hope to see you again! **Edited to add that the owners have since purchased curtains for the bedroom, replaced the existing knives and added new ones to the kitchen, and has replaced the coffee maker! We appreciate your feedback so we can keep our properties in the best condition possible. Come back soon!** Sincerely, Benchmark Management

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Hôte : Benchmark Management

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