Pompey Hills w/pool - 15 minutes from Syracuse

Robert is an amazing guest. The property was treated with care and he left the place very neat and organized. I would be happy to host again and any host will be lucky to host Robert.

Tracy and her family are excellent guests. Was a joy to host and left the property clean and organized. Any host would be happy to have Tracy as a guest!

Nannette and family are wonderful guests and invite them to come back anytime. Very polite and respectful along with being very friendly.

Thank you for taking the time to share your feedback and for staying with us. We truly appreciate that you noted our timely communication and the early check-in, and we’re glad you found the home generally very clean. We’re sorry to hear about the issues that impacted your stay. To clarify a few points from our listing: • The property is accurately described as having 3 bedrooms plus a queen sleeper sofa in the living room in the property description, which provides flexible sleeping arrangements for up to 8 guests. • We live in a completely separate area on the north end of the house with its own private entrance. There is no shared living space with guests. The total guest area is approximately 1,700 sq ft. Regarding your pet: the reservation was booked without a pet and without the pet fee. We were not notified in advance that you would be bringing a dog. When we are aware of an incoming pet, we take steps to separate or relocate our own dogs off-property to avoid any interaction. Unfortunately, since we were unaware, our dogs reacted when your dogs arrived. We (and our dogs) were actually off the property for most of the stay, with only my 85-year-old father present. We’re sorry your dog was anxious and that this added stress to your trip, leaving your dog alone for 8 hours was stressful for your dog as well. The home has A/C in master suite plus a unit in main area. We provide fans for all bedrooms and apologize if the master bedroom felt warmer than expected. The only locked door is a small linen closet used for cleaning supplies, secured for safety (especially around young children). We’re sorry this was surprising. We also apologize for the overlooked sock and any other personal items left behind — we do a thorough cleaning between guests but will double-check closets and drawers more carefully going forward. On parking, the property offers space for up to 6 vehicles, you only had 2 vehicles. We’re glad you only needed 2 spots. We value all feedback as it helps us improve the guest experience. Thank you again for choosing our home, and we hope to have the opportunity to host you again under better circumstances. Best regards, Michael & Chompu