We booked this property expecting it to be clean and well maintained. It wasn't. The condition did not match the listing.The downstairs bedroom and entry area had moisture damage, visible mold growth around an electrical outlet and extending along the base of the wall near the carpeting, and a strong musty odor. The property also showed deferred maintenance, including stained carpeting, stained upholstery, deteriorating wood on the deck, and a heavily rusted sink drain.We reported everything immediately and sent photos. While we were out, someone from the property management company entered the unit without notifying us beforehand. We weren't told they had been there afterward either. The only indication someone had been there was a spray bottle left on the kitchen counter, and the outlet area had been surface cleaned. We were later told the issues couldn't be fixed during our stay, so we had no choice but to remain in the property for the rest of our vacation. Because we were there over July 4th, relocating wasn't a realistic option.Communication was poor throughout the process. It took multiple follow-up emails just to receive a final response.We've rented in Hilton Head many times, including several stays in Palmetto Dunes, and have never experienced anything like this. This was our first time renting through this management company, and we won't rent through them again.