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BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT

Galerie de photos de l’hébergement BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT

Piscine
Extérieur
Piscine
Aire de séjour
Aire de séjour

Avis

8,4 sur 10 – 
Très bien
5 chambres4 salles de bain12 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Cuisine
  • Laveuse et sécheuse
  • Climatisation

Chambres et lits

5 chambres (12 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

2 lits doubles

Chambre 5

1 lit superposé (1 place)

4 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Salle à manger

À propos de cet hébergement

BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT

AMAZING VACATION HOME - LARGE, PARTIALLY COVERED DECK & PRIVATE POOL & SPA and 3 MASTER SUITES, LOCATED IN GATED VACATION RESORT "BELLA VIDA", CLOSE TO ALL ATTRACTIONS, SHOPPING AND DINING

UPDATED SHOWERS, GRANITE COUNTER TOPS & MORE

This Spacious Home home sleeps 12 people in comfort.

After a fun filled day what better way to unwind than by or in the large Pool & Spa (both GAS Heated - inquire with us about cost)
The Deck has a spacious covered area to lounge and hang out with the entire group/family. Great conservation area to the rear for added privacy.

The open family room consists of sumptuous leather sofas and large flat screen TV.

A well-appointed kitchen with Granite Counter Tops and WINE FRIDGE is fit for the most discerning chef. The Dining Table seats 8 guests comfortably plus there is plenty of seating around the spacious kitchen island to accommodate everyone.

All Bathrooms have brand new Granite Counter Tops
All Bedrooms come with large TV (Smart TVs for streaming)

BED ROOM CONFIGURATION:
Downstairs:
*1 Master KING bedroom, Crib, TV, Ceiling Fan and private bathroom with double sinks and walk-in shower
*1 Master KING Bedroom, TV, Ceiling Fan, private access to downstairs Full Bathroom

UPSTAIRS
*1 MASTER Bedroom with 2x QUEEN with 2 Queen beds, TV, ceiling fan and ensuite Bathroom
*1 KING Bedroom, TV
*1 KIDS ROOM with FULL BUNK BED (Full Upper and Lower Bed), TV
*Jack 'n Jill Bathroom between QUEEN and KIDS Room

For the "little ones" there is a stroller, high chair and Crib

AC (Air Conditioning and Heating), Free Wi-Fi
Laundry - Washer & Dryer in unit

"BELLA VIDA RESORT" AMENITIES:

*Gated
*6,700 ft² grand clubhouse
*over 15 acres of lakes
*communal pool
*Volley ball
*Kids play area
*and much more


-Pool Heat & Spa Heat (gas) is available at an extra cost of $30 per day (Discounts are available for stays 10 days or longer, please inquire with us before booking
-BBQ Rental available at an extra Cost - please inquire with us

*NO parking of boats, trailers, RV's or commercial vehicles at the Resort, NO Parking on grass or sidewalk, NO Street Parking!
**Max 3 Cars
***No Parties are allowed at this home, please respect your neighbors

PARKING RULES: Please be aware there is no street parking. Vehicles will be towed at owner’s expense. To avoid possible towing, please park in your driveways or extra parking spaces near the Clubhouse.

Also, please be advised that all commercial vehicles, recreational vehicles, self-propelled motor homes, motorcycles, trailers and boats shall be parked in enclosed garage at all time and cannot be parked within the Community. It will be towed at owner’s expense.
+There is no USPS Mail Service at this property, only 3rd party delivery like Amazon (packages will be left at front door)

Ajoutez des dates pour connaître les prix

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Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Instructions relatives au départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Remplir le lave-vaisselle et le mettre en marche
Rassembler les serviettes utilisées
Enlever les articles personnels, enlever les restes de nourriture et de boisson et sortir les poubelles
Éteindre les lumières et verrouiller les portes
Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.
No Smoking of any kind, No Parties, No Pets, Minimum renter age is 21, All Children and Infants are included in Max Occupancy count!
Once Booking is confirmed Guest MUST complete online registration form & sign rental terms, we request a government issued ID to be provided
Security Deposit Hold of $350.00 to be processed by Host on guest's credit card before Arrival Information will be released.Cancellation:

Renseignements importants

À savoir

Nº de l’hébergement : 9538770
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Kissimmee

Dans le quartier Bellavida à Kissimmee, vous trouverez cette maison de vacances près de parcs de loisirs. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Complexe de loisirs Walt Disney World® Resort et Disney's Hollywood Studios®. La région déborde d'activités passionnantes à découvrir, comme les balades à la découverte de la faune, l'observation des oiseaux ou encore la pêche.
Afficher plus de maisons de vacances à OrlandoS’ouvre dans une nouvelle fenêtre
Carte
Kissimmee, FL

À proximité

  • Medieval Times (dîner-spectacle) - 12 min à pied - 1.1 km
  • Parc régional Shingle Creek - 15 min à pied - 1.3 km
  • Parc à thème à but non lucratif Give Kids the World Village - 17 min à pied - 1.4 km
  • Marché aux puces 192 - 2 min en voiture - 1.7 km
  • Centre d'accueil et musée d'histoire d'Osceola County - 3 min en voiture - 2.0 km

Transport

  • Station Poinciana - 13 min en voiture
  • Gare de Kissimmee - 16 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 11 min en voiture

Restaurants

  • ‪Wawa - ‬19 min à pied
  • ‪Steak 'n Shake - ‬20 min à pied
  • ‪Chick-fil-A - ‬13 min à pied
  • ‪Medieval Times Dinner & Tournament - ‬14 min à pied
  • ‪Pollo Tropical - ‬4 min en voiture

Foire aux questions

BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT?

En date du 3 juin 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT le 4 nov. 2026 commencent à 324 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT?

Le départ est à 10 h.

Où se situe BELLA VIDA (891MB) - AMAZING 5BR 4BA HOME*POOL&SPA*GATED RESORT?

Bellavida - propriété de vacances de type familial de Kissimmee se trouve à moins de 2 km des sites suivants : Medieval Times (dîner-spectacle), Parc à thème à but non lucratif Give Kids the World Village et Marché aux puces 192. Parc régional Shingle Creek et Centre d'accueil et musée d'histoire d'Osceola County se trouvent également à moins de 3 km.

Avis

8,4

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 14 avis sur 32.
Note de 8 – Bien, d’après 11 avis sur 32.
Note de 6 – Acceptable, d’après 5 avis sur 32.
Note de 4 – Médiocre, d’après 2 avis sur 32.
Note de 2 – Terrible, d’après 0 avis sur 32.

8,6/10

Propreté

9,4/10

Arrivée

8,4/10

Communication

9,4/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Frederick G.

Points forts : Arrivée
Points faibles : Propreté
Outside of house was not clean . Exterior furniture, grounds around pool , place was worn in need of some attention
Séjour de 30 nuits en mars 2026
VrboOwner a répondu le 15 avr. 2026
Thank you for your feedback. We’re sorry to hear that the exterior did not meet your expectations during your stay. We would like to clarify that the home is regularly maintained, including the patio area and outdoor furniture, to ensure a comfortable and enjoyable experience for our guests. Many of our guests especially love the spacious covered deck and the pool area, which are great for relaxing and enjoying time outdoors. The grounds surrounding the home, including area landscaping, are managed and maintained by the resort administration as part of the community’s upkeep. We appreciate your comments and will make sure everything is up to our usual high standards, as reflected in feedback from our previous guests.
Avis vérifié

10/10 – Excellent

Lisa D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Loved my stay here. The just was very informative and had no problem responding to any questions I had.
Séjour de 4 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Virginia J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We had a great experience at 891 Bella Vida resort! The beds were very comfortable (which at other places they were not great) they had a lot of kitchen utensils already available, the hot tub and the pool were great the seating outside was comfortable and enough for all of the guest so relax outside. Very kid friendly with having a gate to the pool and hot tub.
Séjour de 7 nuits en novembre 2025
Avis vérifié

8/10 – Bien

Jason R.

Points forts : Emplacement

Was a good stay

Was happy with stay
Séjour de 10 nuits en mai 2025
Avis vérifié

10/10 – Excellent

Eva Lynn P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Bella Vida

We had a wonderful vacation and home had everything we needed for our holiday. I would stay again.
Séjour de 7 nuits en décembre 2024
Avis vérifié

8/10 – Bien

Chris D.

Points forts : Propreté, arrivée, communication et emplacement.
Property is laid out nicely and was very clean. The bedrooms had small ceiling fans and not all of them worked. Also, there were no bureaus/dressers in 4 of the 5 bedrooms only closets for hanging clothing. This meant that we needed to keep most of our clothing in our suitcases which was not ideal.
Séjour de 8 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Connie S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great home!

The property is one of the better rental properties. The location is perfect. The house was very clean.
Séjour de 5 nuits en janvier 2024
VrboOwner a répondu le 30 janv. 2024
Hi Connie, thank you very much for your feedback. We aree happy you enjoyed your stay with us!
Avis vérifié

10/10 – Excellent

Jessica W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful home and accommodated everyone

This home was spacious and clean. It accommodated our family well.
Séjour de 4 nuits en juin 2023
Avis vérifié

10/10 – Excellent

Diana P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent stay

Brilliant@
Séjour de 13 nuits en mars 2024
Avis vérifié

10/10 – Excellent

Bruce M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Let's do ot again, soon!!!

Spacious, clean, super comfortable beds, perfect class of appliances!
Séjour de 8 nuits en mai 2024
Avis vérifié

8/10 – Bien

Renee M.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication
The house itself is great, perfect amount of space for three families. Pool was perfect for kids and not far from sea world and Disney World. Tow trucks patrol the neighborhood and will tow your car without warning if any part of your vehicle is touching or hanging over sidewalk that runs through driveway. The property manager is extremely rude! We had a couple days when trash pick up did happen and the community trash was over flowing everyday with racoons into everything. The house itself was perfect for our vacation and owners are quick to communicate. The property is poorly managed; trash was not taken care, property manager is very rude, clubhouse and it's amenities are not as advertised.
Séjour de 6 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Heather E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Florida vacation in Bella vida

House was gorgeous, very clean, comfortable and plenty of room for everyone. The pool/spa was great. Very close to theme parks and great shopping. Staff at gate house were nice. House manager was very helpful with all my questions. Would definitely recommend to friends.
Séjour de 7 nuits en mai 2023
Avis vérifié

10/10 – Excellent

Rahbynn B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Summer Fun

Great. Outside space was the best.
Séjour de 6 nuits en juillet 2024
VrboOwner a répondu le 23 août 2024
It was a pleasure to host Rahbynn and family
Avis vérifié

10/10 – Excellent

Shazett B.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Enjoyed my stay

We enjoyed our stay. Beautiful home! Few upgrades need to be made to the property: few door knobs loose, some of the kitchen chairs were broken, kitchen sink faucet leaks and dryer doesn’t dry clothes in one cycle. Overall it was not a huge issue.
Séjour de 5 nuits en juillet 2022
VrboOwner a répondu le 13 août 2022
Hi Shazett, thank you for staying with us and thank you foe letting us know about the items tha need attention, we will make sure to check on those to make sure all is in order for next guests. We appreciate your feedback! The Florida-Holiday-Homes Team
Avis vérifié

8/10 – Bien

Shera S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family of 10

The home was beautiful, great location. Easy access in and out of the community. Close to the parks and stores. The home was very comfortable for my family of 10. The only cons I had were the hot water wasnt working upon arrival. (easy fix property manager quick response) wasnt enough linens for our family we had to buy more at wm. Wasnt enough kitchen Utensils (pot pans) other then that beautiful home i would stay there again.
Séjour de 7 nuits en mars 2025
Avis vérifié

8/10 – Bien

Amber B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vacation 2024

It was a great stay with a great location! The property was great, just as they looked in the picture!! Only complaint which can be easily fixed, the toilet paper, paper towels dish soap, and new hand soap (filled with water) were lacking! But overall…..an amazing place! Thank you for allowing us to have time there!!! 😃😁
Séjour de 4 nuits en février 2024
Avis vérifié

6/10 – Acceptable

Vera H.

Points forts : Arrivée, communication et emplacement.

Family vacation

House showed better on pictures. Kitchen was not equipped with all essentials. Not child friendly.
Séjour de 7 nuits en avril 2024
Avis vérifié

6/10 – Acceptable

Carol R.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Dirty floors

With a one year one crawler her hands, legs and feet were always black!😡
Séjour de 6 nuits en juin 2024
VrboOwner a répondu le 3 juill. 2024
Hi Carol, Thank you for choosing to stay at our vacation home and for taking the time to provide your feedback. We strive to maintain high cleanliness standards, and take great care to ensure our homes are professionally cleaned after each guest, including the floors Given the high traffic from your 10 guests moving around the house throughout the day, it's understandable that the floors may not maintain a pristine appearance after a short time. We appreciate your understanding and hope that overall, you enjoyed your stay with us. If there's anything else we can do to improve our guests' experiences, please don't hesitate to let us know. Warm regards, The Florida-Holiday-Homes Team
Avis vérifié

6/10 – Acceptable

Tysha U.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

SomeI

The unit was located in a great area, close to attractions, close to shopping areas. Very spacious and clean, however we had issues with air conditioning and sinks being clogged. Property manager was notified but no one came out the entire week we were there, so we had to share bathrooms. We spent some nights hot either upstairs or downstairs.
Séjour de 5 nuits en juin 2022
VrboOwner a répondu le 21 juill. 2022
Hi Tysha, thank you for staying with us and for your feedback. We did send out an AC technician right away to check on the AC and he could not find any issue, everything was working properly and the temperature was 75 degrees inside as that was the temperature the thermostat was set to. We already have checked on sinks, and you did close the stopper and did not reopen it, the sinks are all working perfectly fine! Our apologies we did not come out as we understood that the water was going down slowly but sink was useable, we did not want to disturb you during your vacation. The Florida- Holiday-Homes Team
Avis vérifié

8/10 – Bien

Kim B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Would stay again if I didn’t have anyone I wanted to invite over.

The only reason I give it 4 stars instead of 5 is because they would not let us have our family members who live nearby over for dinner. 12 is the limit and only the people you specifically identify at the rental are allowed. They said it was for insurance purposes. It really put a damper on our visit. I’ve never seen this restriction on a Vrbo rental before. Otherwise, it was a lovely, clean, up to date place with good gathering places inside and out. The pool heat I ordered was three days late, but they responded as soon as I notified them and then refunded the 3 days.
Séjour de 7 nuits en septembre 2022
VrboOwner a répondu le 10 nov. 2022
Hi Kim, thank you for staying with us and for your feedback. We do have the policy about additional guests to avoid any large parties or gatherings. You already stayed with 12 guests at the house which is maximum occupancy. Thank you for your understanding The Florida-Holiday-Homes Team
Avis vérifié

6/10 – Acceptable

Tina A.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

No hot water and propane

No hot water and propane odor in the garage, reached out to property management and the came they relit the water heater had no idea why it went out. We left for the day and when we returned you could smell nothing but propane. Called the management company again, told them we were not staying in the house with that happening. They found us another house but there was a problem with that pool heater and we were 40 minutes away from everything that we had planned to do.
Séjour de 6 nuits en février 2024
VrboOwner a répondu le 8 mars 2024
Rest assured, we take your feedback seriously and have addressed the issues with both the hot water and the propane odor. We sincerely apologize for the inconvenience caused by the water heater issue occurring on a Saturday evening In response to the situation, we worked diligently to find you alternative accommodation immediately. We were able to offer you a larger space in a great resort, complete with a large heated community pool, and closer to Disney. We rely on outside contractors for repairs, and unfortunately, immediate solutions are not always possible, we did the best available at that time. Once again, we apologize for any inconvenience caused and sincerely appreciate your patience and understanding Should you decide to stay with us again, we hope to provide you with a seamless and enjoyable experience. Warm Regards Florida-Holiday-Homes
Avis vérifié

8/10 – Bien

Chris V.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice house

The house is nice located in a safe, gated community. The staff at the check in gate were lovely. Pros: clean, updated, bright and inviting, good communication with host, lovely community with a nice community pool and walking trails, Walmart is 2 minutes away as well as chick fil a. Cons: There is nothing in the kitchen at all, not even salt, if you want to cook, bring everything. There were nice dishes, pots and pans, but the coffee maker barely worked. I had to turn it off and on repeatedly to get it to brew one cup. The surrounding area is lacking in restaurants. There are places to eat, but lacking choices. You really need to drive a bit to find variety. The traffic going towards Orlando was horrible at all hours of the day and night. Maybe that’s the norm, I’ve never been before. Over all the place was perfect for 4 moms that were there for our daughter’s dance competition in Orlando, but next time we will stay closer to the venue as the 8 mile drive typically took 30-40 minutes.
Séjour de 5 nuits en février 2025
VrboOwner a répondu le 24 févr. 2025
Thank you for your review! We're so glad you loved the house and enjoyed the beautiful gated community and its amenities As a self-catered home, we do not stock specific spices or pantry items, but we always leave behind anything previous guests may have left for others to use. We appreciate the feedback on the coffee maker—had we known during your stay, we would have been happy to check it or replace it right away! As you experienced when reaching out about the clubhouse and fitness room, we are always just a quick call or message away. For future stays, we encourage guests to notify us of any issues while on-site rather than mentioning them in reviews—most things are easy fixes and can be handled promptly to ensure a smooth experience. There are plenty of Restaurant Options within a short drive, again always reach out for information if you are not sure. Regarding traffic, Orlando is a major city with busy roads, especially around popular attractions. While we can’t control that, we do hope you had a fantastic time at your daughter’s dance competition! Your Florida-Holiday-Homes Team
Avis vérifié

8/10 – Bien

Michael m.

Points forts : Propreté, arrivée et exactitude de l’annonce.
Points faibles : Communication

disney with grand children

Very nice house. enclosed pool was nice for the girls ( 3 and 5 yrs ). However, as a former US Marine officer I'm use to rules but i would have spent my entire 5 day trip getting through the rules that govern this house. A " minimalist" rental is outlined as you are preparing for checking in. what that means is BRING your own Toilet paper, paper towels, kleenix, ect. checked in on a friday aft but the owners had apparently left the country so I never had any of my calls to their MAIN number answered until the following monday. don't be mistaken by the directv hook-ups on every tv. they don't work for YOU. The grill I planned to cook dinners on was LOCKED and no access to it either. In the RULES, Big emphasis on being neighborly ( late music etc ) but apparently both neighbors on each side ( open screen pool areas are approximitely 6 ft apart. ) didn't get the memo as spanish music entertained the whole area til well past 1 AM. I gave them a 4 star ONLY because the house was nice and " as described ", physically.
Séjour de 5 nuits en mai 2022
VrboOwner a répondu le 20 juin 2022
Hi Michael, thank you for staying with us and for your feedback. Yes, we were away on that Sunday on a family emergency, you said you tried to reach us but you never left a voicemail, even if we are not able to answer the phone we are always monitoring our voicemail even outside of office hours including Sundays or on Holidays so that if there is anything urgent (in your case wanting to watch a certain game) we are there to help. You only sent us a message on Monday via VRBO and we got back to you right away. The home does have Streaming TV only. Also there is no BBQ advertised for this house either (BBQ in garage is owners private BBQ), but we do offer BBQ Rentals if guests are interested - this information is also provided in our listing description before booking and in communications before your arrival. We are sorry to hear that the neighbors for your stay were not as respectful , there is 24 hour Security at the Resort that can be contacted. Again thank yu for staying with us.
Avis vérifié

4/10 – Médiocre

leslie d.

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté

The House needs some TLC

The day after we arrived there was no hot water. This was on Christmas Eve. NO one responded same day. A PM came out the next day to "assist", but we had already taken the door off a locked closet to find the pilot light was not lit as we couldn't wait for hot water (it was also cold in the high 30's at night). We had some children that couldn't bath and we couldn't sanitize bottles. The heat was restricted and we couldn't change the temperature upstairs and it was cold at night. There were no spare blankets. There was limited towels and this was a problem because the washing machine wouldn't complete a full cycle. We would have to restart it and hit spin and drain each time. The dryer took over 2 hours to dry a small load. One of the sinks was clogged in the bathroom and no one came to fix it during our 1 week stay. The kitchen was missing standard and simple items like scissors, baking sheets, a coffee pot. The only thing the company responded to was the leaking kitchen faucet. We asked for a refund of some sorts and NEVER got anything. They offered to remove the pool heat cost from our bill as the pool never heated (we understood as it was unseasonable cold; they should've credited for that).... if you are going to consider staying here.... Make sure you one read this review and ask that all of these items are in working order or that these items have been added, cleaned, cleared or improved before you bring a family of 12. The house has a ton of potential. It is a great size, layout, and great location. It is just too bad, that the company didn't DO more to help us out. We hope this review helps them realize that they should've responded to us with a credit for our stay, but instead I am writing this review to avoid anyone's future stay to be uncomfortable.
Séjour de 7 nuits en décembre 2022
VrboOwner a répondu le 3 févr. 2023
Hi Leslie, We always appreciate if guests give us their feedback and leave an honest review so that we can make improvements, but we will not be threatend into Refunds by guest. As you said yourself you left only a 2 star review because we did not give you any additional refund than what we already offered. We did come out DEC 24 in the morning as soon as you reported the leaking kitchen faucet and had this replaced within a few hours the same day. Our apologies for the Water Heater, please note that these are privately owned homes and owners rely on outside companies for any repairs which might not be available immediately especially at night and during Holidays. As you said yourself you were able to turn the pilot light back on that same evening. For the inconvenience with the water heater we did offer you FREE POOL HEAT for the days the weather had gotten warmer. Pool Heat is set to max 86 degrees as per State Regulations, this home has a gas heater, so the water had been heated for several days for you - Which amounts to at least 1 NIGHT FREE STAY for the couple of hours without warm water. You are only mentioning now over 1 month after departure that you feel the water was not warm enough? When you mentioned that you had bought some sissors beause they were missing - WE REFUNDED YOU. We were able to fix the Washer - someone had closed one of the water lines. All Sinks have been checked as well. Sincerely The Florida-Holiday-Homes Team
Avis vérifié

4/10 – Médiocre

Juliann S.

Points forts : Propreté, arrivée, communication et emplacement.

Just ok

Property is in a good location and has potential. Needs some updating as far as getting a new ac unit on the first floor you can’t set the thermostat below 74degrees and with it being only 87 outside and thermostat at 74 our unit froze completely shutting it off for about 10 hours leaving our inside temperature of 79 or 80. 2 bedrooms are on the bottom floor so it was very uncomfortable sleeping that night. Even 74 is warmer than what my family from Pennsylvania sets the thermostat in the summer. Don’t be deceived thinking you are getting a spa/hot tub the temperature of that water is the same as the pool. The pool deck and pool is a rough concrete where all the kids had their toes cut up/ blistered. The only non stick large pan has Teflon wearing off to where you will eat it if you use that pan. The dryer takes about 2/3 cycles to dry anything. The trash situation is crazy no outside can for trash you have to take it to the community dumpster each time and it’s not close to walk that far with garbage so you have to keep loading it in your vehicle to throw out. I would say our overall stay was ok but could have been better with some updates.
Séjour de 5 nuits en avril 2022
VrboOwner a répondu le 26 mai 2022
Hi Juliann, thank you for staying with us and for your feedback, which we do appreciate and to take seriously. We will certainly check on the AC, Dryer, Pots & Pans (we just replaced most of them 2 months ago). We did come out on Sunday morning to check on the AC after you left a message Saturday evening and you said all was good and AC is working. The TRASH COLLECTION is provided by the Resort Administration, there is a Trash Bench at the Entrance with DAILY VALET PICK UP SERVICE!. The Pool Deck is the same as in all other Vacation homes in the area and this is the first time that anyone would have any problems or 'bloody feet' from it....? This is a first in over 10 years of managing Vacation Homes.... Again we appreciate your feedback. The Florida-Holiday-Homes Team

À propos de l’hôte

Hôte : Florida Holiday Homes

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Langue(s) :

Anglais
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