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6/10 (普通)
Venessa R.
2025 年 7 月 28 日
First Time Using Vacasa
When we chose this place, no where did it say it would be under construction. Because of this inconvenience, we were not able to use our designated parking spots nor were we able to use the pool until after 6. Since we didn’t get to go out to the pool area, we stayed inside but inside we were disturbed by all the noise of the roof being repaired. It was extremely loud. We couldn’t nap or enjoy conversations. After so much communication with I can only assume was AI, which by the way never understood what I was asking, all we got back was $87 and a 2 hour extended check out. On top of that, the refrigerator is unacceptable for a place like this where families come together with all their groceries for a long stay. Even with the bare minimum our food items wouldn’t cool enough. We had to resort to buying more ice and keeping our refrigerated items in ice chests. We were only given one replacement trash bag in the kitchen for our 4 day stay. The pillows are yuck. Not fluffy at all and only 2 pillows on our bed provided. The sheets and cases look dingy. If I can say anything positive at all it’s this: location is great and when we were able to use the pool area, we loved it.




































