The owners were very responsive during the renting/approval process and they followed through in providing directions to, and codes to gain access to their rental. Upon entering the condo, our family was pleasantly surprised at the size and furnishings, a grand beginning to a wonderful Thanksgiving weekend...wrong.
1. No hot water in the master shower, sporadic elsewhere in the condo (sporadic throughout the weekend; even after speaking with owner in person).
2. Only two of the four burners on the stove worked which made cooking for Thanksgiving rather challenging.
3. No satellite connection - Attempted to watch football games on the advertised satellite TV, and it never worked, even after speaking in person with the owner.
4. Multiple remotes for TVs, DVD players, ceiling and standing fans were missing batteries.
5. 1/2 bath toilet was leaking on the concrete floor due to a bad seal.
6. Limited kitchen supplies - only one kitchen dish towel, no pots, no dishwasher soap.
7. There are extensive termites behind one of the bedroom nightstands.
8. There are dead flies and bugs behind the bed, nightstands, and window sills of one of the bedrooms. In addition to a few live bugs crawling in the bathrooms.
9. Our daughter was bit multiple (10) times while asleep at night (we originally thought it was mosquitoes) but when the bites progressively got worse. We had to take her to a clinic and discovered they were spider bites which required an injection and medicine. She went to bed no bites, woke up the next morning, multiple bites.
We have previously rented houses thru VRBO, with no problems, actually a really good experience. However, this will be our first and last time renting here.