2/10 (非常に不満)
Maria B.
2025 年 1 月 4 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Worst property ever!
This was one of the worst places we have ever stayed! Do not book your vacation here!It was dirty, lacked sufficient linens or blankets. A total of 6 towels were provided in total for 6 adults no hand towels, wash cloths or even blankets! There was one top sheet for 2 of the 3 beds but no blankets. I requested additional towels and sheets and was told they didn’t have any! There were no extra linens supplied even though the house was listed for 8 guests. The refrigerator leaked and the microwave shorted out the power strip when attempting to use. The 2 “pools/hot tubs” were unusable. We were told they needed to be drained and refilled prior to use (by us) and there was no appropriate chemical treatment. Only 1 of 4 showers functioned properly. They either didn’t have any water pressure or didn’t drain causing water to flood the bedroom. We were only provided with 4 additional rolls of toilet paper for a 5 day stay. The kitchen ware was stored in 2 plastic bins and was not clean. The bathroom sinks and faucets had mold and toothpaste stains. The host was responsive on 1st day to direct us to get in to the home but was unresponsive the rest of trip. At one point we accidentally locked ourselves out of a bathroom and it took 48 hours to send a maintenance worker to respond to re-open it. There were no instructions for check-in or check out. This was the WORST VRBO ever. DO NOT BOOK!
Maria B.
2024 年 12 月に 4 泊滞在
