2/10 Terrible
Grace FU P.
12 Apr 2024
Management company not easy to deal with
1. The unit claims to be 30 feet to the lift. It is significantly longer. Not walking distance. You have to ski down a narrow path to get in and out.
2. The fireplace does not work. The repairman came and could not fix it
3. It said it has hottub in my building but there is NOT huttub. Hottub is NOT even open. I tried to take a hot bath but NOT enough hot water. It filled half the tub and not more hot water!
4. A few the keys do not work well at all. It is very sporadic. Sometimes it works and sometimes it does not.
5. I booked a unit that you switched me out of my unit as you claim to be your system glitch. Then the unit I got is not consistent with what you said. I even talked to your representative and specifically asked the walking distance to the chair lift and the hot tub. But it is NOT what you said and claimed!
6. The TV has one remote control missing. Very complicated to use with two different remotes for each TV and has no instructions to explain which remote for what. It took the maintenance guy 15+ minutes to figure out. He said he will go get us a remote for the bedroom one but never came back.
7. The hot water is lukewarm and can only last for one person show. Then you have to wait for an hour to take another shower. Cannot even take a bath. When the tub is half full, it runs out of the lukewarm water. The maintenance guy said that is CO law to keep the temperature low. After a day of ski, you expect hot shower or at least a tub filled with
Grace FU P.
Stayed 4 nights in Mar 2023