Palm Grove at Sago Sands-3BR☀Steps 2 Seagrove Beach-Book 4 Christmas☀ Pool Front

I am accustomed to paying a certain amount for condos in this area. This was no exception.It was slightly higher because we were in for only 3 nights. This is not acceptable and should be adjusted when you experience these problems. 3BDRM 3 BATH

1) Could not use 2 showers/bath at the same time. No water at kitchen sink when shower in use. (Water valve was not fully open. resolved 1 1/2 days of our stay.)

2)2nd floor bath sink blocked drain. very slow would eventually go down.(not resolved)

3) TV services advertised in all rooms. 2 worked 2 did not. (1 corrected 1 never worked)

4)Clothes dryer took 2+ hours to dry. I found the vent pipe kinked and caused overheating. Had to pull the dryer out away from the wall for it to work properly.(resolved by me)

5) Killed many bugs each night. 3 night stay killed 20+ in downstairs living area/kitchen. Spiders upstairs.

These problems should prompt a management team to take some action to make a guest feel better about their stay. There was no offer to give a complementary night or refund a night. I am still awaiting a request that I made to the management company Invite Home about a refund of some type.

The local folks there were prompt and courteous but evidently had no authority to do anything beyond try to help.

I am still awaiting a response about my request for some type of refund. Hopefully they will respond soon.

Very Nice Condo. Really enjoyed the Seagrove experience.

It had a wonderful space for myself, my husband and 4 teenagers. My kids loved the pool literally outside the front door and the beach was a quick walk across the parking lot. Loved the convenience of bike rentals across the street. There are many wonderful restaurants close to the condo. We were close to so many things but felt very private. The property management was the best experience I have had in 20 years of reservations for the beach. Outstanding communication!

This place is great. Nicely decorated, comfy beds. Close to beach. The only recommendation would be to provide dish soap, dishwasher detergent, and kitchen towels. Most travelers know they must provide their own toiletries and laundry supplies, but I haven’t had to go buy kitchen supplies before. Wasn’t a huge issue...just had a pile of dishes until we got to the store. We really enjoyed our time here. AC worked great and we had plenty of room for our group of 7. We hope to be back soon!

THE House was in great shape and easily accommodated 7 people. I thought the upstairs bedroom had bunk beds and a full butnit had two full. Worked great for the older kids. The pool is right in front of this condo so it can be noisy and slightly unappealing if many people are using it and loud. It is right off the road so you can’t open the Andes much or you lose privacy. However, it is a great locTion to the beach. It is beachside and just walk a few yards and amazing view awaits! Nice to have some starter supplies ! Would definitely stay there again! As for the roaches... they are always part of the deal with any beach property and most were dead in the house anyway. I noticed previous renters had mentioned it. Not a big deal at all! Nice furniture and kitchen!!! Great gas grill too