Our group was in town for a business event at the Mercedez-Benz stadium.
The house is located in a nice, quiet, neighborhood. We had 11 people stay there including 2 10-year-old's who enjoyed the pool. There are only 3 actual beds, but we used an air mattress provided by the host, a twin mattress on the floor, and couches and futons to make things work. The master suite was nice, the other bedrooms just average.
The home itself was not well maintained with missing light bulbs, holes in the walls behind door knobs, and sliders to the outside that do not lock. The host indicated where to find clean linens and we had difficulty finding enough that didn't smell bad. The air conditioning would reset to 80 degrees every two hours.
Carin is a friendly host. She did make efforts for us, like purchasing new towels (because she said the previous guests stole them all), purchasing light bulbs, and an additional garbage bin.
We were disappointed that the the home was not clean, the house wasn't ready at check in time, and the sheets and bedding were stained. Several blankets could not be used because of the smell. There were ants in the kitchen, cut toenails in the couch, and it looked like under the beds hadn't been cleaned in a long time. We found water bottles, a nail file and garbage, including one filled with chewing tobacco when we were setting up the beds. It definitely didn't seem to have been cleaned professionally. We have pictures, but don't know how to attach them here.
We chose this VRBO because of the many reviews remarking about the cleanliness of the property, so this was a big shock and disappointment. I wish we had chosen the other property.
The pool was dirty when we arrived but she did have it cleaned later in the week. There were 2 overflowing garbage bins with additional bags on the ground. Carin did purchase a different bin for us, but none were emptied over the time we were there so it smelled bad.
After our stay, she offer to refund the cleaning fee, and given our disappointment we were hoping for a larger refund since we don't feel we got what we paid for. She has yet to refund us the cleaning money.