8/10 (良い)
Susan O.
2025 年 10 月 20 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
The property was overall a good property. Nice views, and plenty of space. Bed in master was awesome. Our only issue was our check in process. We checked in at 4:30 pm and were given 2 keys, and neither of them would open the door. So we called the property manager and the phone service said to return to the front gate to get working keys. So down we went back to the car with our luggage and back to the car. Upon getting to the gate the property manager said he would walk back up with us with the key to make sure we got in as there was only one other key to the unit. The key did open the door. However, as we were 2 couples we said we need another key. He said to call back in the morning and someone would come and get our only key, and have duplicates made. So I made arrangements with him that I would call at 8am and he said he would leave a note for the morning maintenance to expect my call. I called at 8am, and got the security guard. He said the maintenance man does not come in before 9. Long story short, I didn’t want to wait until 9 for someone to take our only remaining key so I gave up and we just dealt with one key the whole time. The only “problem” with the inside of the unit is the cottage shutters in the master do not close properly so if you are light sensitive you may want to sleep in another bedroom.
Susan O.
2025 年 10 月に 4 泊滞在
