Checking in was easy, the gate and door code were provided ahead of time. Beds were comfortable. Plenty of hot water. Heads up, they do not provide washcloths because it is a personal item, I was not aware till I checked in, Maybe I missed that in the booking info but I did not know that till I got the info the day of check in. AC worked great. There is a wonderful view from the Master bedroom window of the fireworks at Epic Universe every night. The location to the Universal theme parks can't be beat. Washer and dryer inside the condo was a huge plus. The only complaint I have is that the condo really needs a DEEP cleaning. The baseboards are filthy ,all the doors have marks all over them, there is dust hanging in wads and clumps on the walls and ceilings near the vents, half of the blinds on the sliding glass door are broken or missing and the track for it is gross, the carpet is torn/shredded in several spots and there were hairs at the base of the toilets (no I did not reach out to have it cleaned because I was on vacation and did not want to waste a day waiting for them to come clean it again). Overall, I probably would not stay here again.