Birch - Luxury Oceanview Cottage with Hot Tub & Direct Beach Access near Cabot Trail

We are genuinely sorry to hear that your experience did not meet your expectations. Our goal is always to provide a comfortable and enjoyable stay for all our guests. Our property is comprised of a cluster of four cottages, as clearly depicted in the photos on our listing. Our unique setup aims to balance privacy with a sense of community in a serene and natural environment. This approach reflects the local architectural style, which is designed to harmonize with the surroundings while offering a connection to the area. Our cottages are equipped with multiple cooling options to maintain a comfortable environment. These include hydronic cooling/heating through the floors, a portable air conditioning unit in the main room, ceiling fans, and additional fans in each bedroom. Blackout blinds in the bedrooms and solar shades in the bathrooms are also provided for privacy and to keep the rooms cool during sunny afternoons. We noticed you had turned off the AC the morning after your arrival, which might have contributed to your discomfort. We are always here to assist guests in optimizing the cooling settings for their comfort. We recognize that mattress comfort can be a matter of personal preference. We carefully chose Obasan, a Canadian company known for its ethically sourced, handcrafted mattresses, to provide a high-quality sleep experience. Many guests have praised their comfort. We take great care to ensure our listings are clear and accurate, and we always encourage future guests to thoroughly review the information provided to ensure our property is the right fit for them. We hope you find a destination that better suits your needs for future vacations. Thank you for sharing your feedback with us. Sincerely, The Ridge on the Chimney team