50% off 4 week bookings! Cozy lodge townhome close to Schweitzer Lifts

Thank you John. We are glad you enjoyed your stay.

Thank you Brian! It was a pleasure to host you and your group. You are certainly welcome back any time!

Thank you Barbara for your nice compliments. It was a pleasure to host your family. Please come back to our beautiful mountain soon.

Thank you for the kind words. Your review made me smile. We strive for a great guest experience and are so happy you enjoyed your time on Schweitzer Mountain. We hope you will return again soon.

Thank you Margot! It was a pleasure to host your family and we hope you will return soon.

Thank you for the wonderful review. We are so happy you had an enjoyable ski vacation and will welcome you back any time.

We are fully transparent in our listing. We provide the best service we can and are proud of our high ratings. Yours is unfair and false. You requested a change in dates with higher nightly rates. We waived the additional amount for you. There were more than 20 messages with you prior to and during your stay. We promptly communicated with you each time (day & night). You asked, "where is the hot tub". We never had a hot tub nor advertised one in our listing. Snowplows run twice per day when there is snowfall. The driveway had 3-4 inches on it at check in and was plowed soon after. If you vacation at a ski resort, expect to encounter snow. Snow is good. The listing clearly states that parking is limited to one vehicle in the garage with additional parking outside on a first come/first serve basis. The garage clearance is 96". A Tahoe is 76" (should fit). The 32" wide staircase clearly disclosed in the photos is safe with a gate at the top and is VERY SECURELY attached with 8 heavy duty bolts. It does NOT move! Thermostats are set to 60 degrees for arrival to conserve energy (disclosed in check-in documents). Windows & doors would need to be left open (absurd) to drop the temp to 40 degrees inside. The small condo heats easily with a living room fireplace plus heaters in each room. If the fan sound in the 1/2 bath/laundry room (not main bath) bothers you, turn it off. We don't operate the on-mountain shuttle. It picks up at the driveway upon request. You were given the phone #.

We are glad you enjoyed your stay and found the condo comfortable and suitable for your family. Unfortunately we have zero control over the weather and operation of the shuttle service.

You asked to cancel TWO days prior to arrival and fully understood you were outside the cancellation period for any refund. However, you did not cancel the reservation, saying you would use the condo after all. Trip cancellation insurance is always offered for unforeseen circumstances. Giving a one star review because you disagree with the cancellation policy you agreed to is not justified.