Castle Beach 727 Ocean View Studio with Balcony, Pool, Gym, Tennis and Free Parking

Thank you for the 5-star review! We’re glad you enjoyed the cool vibe and our amazing beachfront location. We hope to host you again soon!

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear you enjoyed the convenience of everything so close by—the beach, pool, and tiki bar—and that it had that perfect resort-style feel. 😊 We’d love to welcome you back anytime!

Thank you for your thoughtful and balanced review—we really appreciate you taking the time to share your experience. You’re absolutely right that the building and units are a bit older, and while we continuously work on updates and upkeep, we’re glad to hear that you found the apartment clean, functional, and a great value—especially with that incredible ocean view. We also appreciate your notes on the kitchen setup and building operations like check-in and elevators. As you mentioned, those are managed by the building, but your feedback is very helpful for setting expectations for future guests. It’s great to hear you had everything you needed and were able to enjoy your stay. We’d be happy to host you again anytime! Warm regards,

Thank you very much for staying with us and for sharing your thoughtful feedback. We’re delighted to hear that you had a wonderful stay overall. We truly appreciate you letting us know about the TV cable connection and the hot water consistency. While we’re glad the TV issue was easily resolved, we apologize for the inconvenience and will have our team double-check the wiring to prevent this in the future. We’ll also look into the hot water temperature to ensure a more consistent and comfortable shower experience for our guests. Thank you again for your stay and for your helpful comments. We hope to have the pleasure of welcoming you back for an even better experience next time.

Thank you for your honest feedback and the 3-star rating. We appreciate you sharing your experience and will use your comments to improve our service and facilities. We hope to have the chance to welcome you back and provide a better experience in the future.

Thank you for your feedback! We're glad you enjoyed the nice view and great location. We understand that the building is older and that check-in can sometimes take longer than expected. We appreciate your patience and will share your comments with the front desk to help improve the process. We hope to host you again in the future!

Thank you for your feedback! We're glad you enjoyed the cleanliness, comfort, and the great view. We appreciate your suggestions for modern updates, including improving the beach chairs and providing a better coffee maker. We'll definitely look into these improvements to enhance the guest experience. Thank you for highlighting what worked well, and we hope to have you back again soon with even better amenities!

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your experience fell short of expectations. The smart elevator system and building rules are managed by the condominium association, and while we understand some policies—like dress code or package pickup hours—may feel inconvenient, they are strictly enforced by building security. We always aim to inform our guests in advance to avoid surprises, and we appreciate your suggestion to make the rules more accessible and clear. Regarding the condition of the unit, we’re sorry it didn’t fully meet your expectations. We’ve shared your comments with our maintenance and housekeeping teams to ensure the unit receives the attention it needs. We truly value your input, as it helps us improve the experience for future guests.

I'm very sorry to hear that your stay did not meet expectations, especially regarding the balcony and the cleanliness of the unit. That’s absolutely not the experience we aim to provide. I’ll be looking into this right away to understand what went wrong and ensure it doesn’t happen again. Thank you for bringing this to our attention — your feedback is valuable, and we truly hope to have the opportunity to make it right in the future. Warm regards,

Thank you for your review! I’m glad to hear you enjoyed the view, the peaceful atmosphere, and the comfortable beds. I appreciate your detailed feedback about the unit and will make sure to address the maintenance items you mentioned. As for the fitness center, I completely understand the inconvenience and it was just reopened this week! Thank you for bringing these points to our attention, and I hope to host you again in the future!

I'm so sorry to hear about your experience—it’s clear that several issues made your stay frustrating and far below expectations. Thank you for sharing your detailed feedback; it’s invaluable for addressing these concerns. First and foremost, I sincerely apologize for the room change and for not providing transparency or explanation. Guests should always receive the accommodations they booked. Regarding the condition of unit 929, we deeply regret that it was not up to standard and that the mattress and leak added to your discomfort. These are issues we will review and address immediately. The valet situation is unacceptable, and we are incredibly sorry for the damage to your car and the way your concerns were handled. While the valet service operates independently from us, we are committed to escalating this issue with their management to demand accountability and improved service. We understand how these experiences affected your family vacation, and we truly regret that your time with us was not the relaxing getaway it should have been. If there is any way we can make amends, please do not hesitate to reach out directly. We take your feedback seriously and will work hard to improve.

I’m truly sorry to hear about your experience, and I deeply regret that it fell far short of your expectations. Thank you for taking the time to provide such a detailed review, as it helps us identify areas that need immediate improvement. It’s clear that several aspects of your stay were disappointing, including the state of the building, room maintenance issues, and challenges with staff and amenities. The conditions you described—such as the outdated and poorly maintained furnishings, rusty showerhead, and clogged drain—are completely unacceptable. Guests deserve a clean, comfortable, and well-maintained environment, and I regret that we didn’t provide that. The complications with the elevators, WiFi, and door access are frustrating, and I apologize for any inconvenience these caused. The lack of nearby shopping and restaurants, as well as the unwelcoming attitude of staff, further compounded your experience. On a positive note, I’m glad you enjoyed the coffee and found the beach convenient and beautiful, though it’s disappointing the chairs didn’t meet your expectations. Your feedback will be shared with the team to ensure these issues are addressed promptly. I sincerely apologize for the inconvenience and frustration you experienced, and I hope we can regain your trust in the future by demonstrating the improvements we make.

Thank you for your 4-star review! We're happy to hear you had a positive experience overall. If there's anything we can do to make your next stay even better, feel free to let us know — we'd love to welcome you back soon!