2/10 Terrible
Anne S., Curran, Ontario
Jul 9, 2018
Beautiful Place - BUT owner needs to take care of it BEFORE renting it
We (4 adults, 3 kids) booked for the July long weekend....when we arrived we found the property clearly has not been maintained or rented for some time. Grass not cut (possibly not this year, weeds over 1 foot high) back deck and stairs covered with tree needles.....Owner met us to turn on the water and ac (this should have been done BEFORE we got there)..when we entered the home we found it had not been cleaned AT ALL, food rotting in fridge some stuff dated 2015/2016....countertops dirty, floors, bedding had not been changed, personal care items (believe the owners in the bathroom), owner did refund cleaning charge..so we cleaned it along with the DOG FECES we found in the master bedroom closet (after owner had left). We have rented many different cottages/homes and this is the first time we found so many owner personal items that we didn't feel as comfortable..there is no dressers in the 2 downstairs bedrooms and the master bedroom had clothing etc from owner in it so we left our stuff in suitcases..I don't believe you should have to share closet with owner belongings or fridge etc with owner stuff ...owners shoes/slippers throughout the house etc. So after he turned water and supposed ac on etc he left (this should have been done before...we went for groceries to come back to find AC DOESN'T WORK...contacted owner and advised need for AC as it is why we rented and that it's a MASSIVE HEAT WAVE over 45 degrees for days we need ac ...he indicated that he wouldn't be able to get a technician out til next week. and offered us to cancel (which was not an option we could accept too far from home and need to take nephew to camp close by on the Sunday) so he bought us a 12,000 BTU portable for a 3,000 + sq ft house...needless to say the house never got under 27 degress C ...and that was spot in house where it was set up...private deck...NOT A CHANCE..maybe it's supposed to be but the place next door uses it ALL THE TIME; .dock boat there..we went out on Canada Day and came back to find a party on it.....MISSING SMOKE DETECTORS..only 1 in the kitchen area. It's a beautiful cottage but it's needs yard work done, smoke detectors installed, ac fixed, cleaning BEFORE listing it on here as a rental and definitely not LUXURY in any way....I will pay a Luxury rental fee if I get Luxury BUT not a chance here..sadly no partial refund offered....we had messaged owner half way through to advise of temperature and dog feces found but got no reply
Anne S.
Stayed 3 nights in Jun 2018
