Our family has enjoyed Turquoise Place in the past, and were excited to celebrate a family event there in June of 2024 in luxury. D1301's description sounded like the luxurious place we wanted, with enough rooms for everyone to enjoy privacy during the week, and each room having access to the wonderful balcony, and fabulous views. I was willing to pay the luxurious price for the expected luxurious stay, as previous stays in other smaller condos there have been wonderful. What we found was a condo in great need of attention - not the luxury I was paying for.
One example: D1301's curtains were in great need of repair and replacement. One of the bedrooms had a broken curtain rod, in addition to large holes that allowed the early morning sun to shine like a flashlight into the room. All of the bedroom curtains have holes. When I called the property manager I was told that this had been reported by others who had stayed there, and they were having discussions with the condo's owners to take care of the problem. The curtain rod was fixed enough by the third day that there wasn't a gaping hole at the top of the curtains, but that was all that was addressed as far as the curtains go.
A light cover was missing over the hot tub on the balcony, the lighting mechanism of the outdoor grill no longer works, there were touchpads in every room that are inoperable (one that constantly flashed in the master bath - someone came and removed it), and the furnishings have grown shabby from use.