Brett/Robinson Gulf Corp
If you rent a condo for 15 people, you need at least towels for 15 so you don’t have to spend vacation doing laundry. We can use towels more than once but when you are sandy from beach, you want to shower. There was no liquid soap to wash dishes, four partial rolls of toilet paper, no text to check in even though we were there waiting, no communication on a package that was shipped, screen door was off track and sitting in front of patio door so you would think they would have fixed it beforehand. No basic things like salt, pepper, coffee, sugar. Ice was NOT sonic ice as advertised. For the price, this was a disappointing experience. Also the trash bags of two cheap bags is silly with that many days. And that dump was right across from our room and smell was terrible
Kristi: I am sorry that there was confusion as to what we supply and what our guests are to purchase or bring from home. Most of the issues could have been solved by knowing this. I will check to see if this information can be presented in a better way. I certainly hope that, despite this, you and your family enjoyed your beach vacation here.
Elevators too long of wait,
Tried to tell us where we could & couldn’t put our private beach chairs. Made us move all of our stuff.
Couches/sleeper sofas in bad shape, not as pictured.
Bambi: I am sorry that you had issues with the beach personnel.
Unfortunately, there are some areas reserved for the chair rental company. We will have the condo evaluated and will make any necessary changes. Thank you for reviewing your stay.
Family of 14
We really enjoyed this place it rained on us unfortunately most is the trip but the condo was beautiful and spacious. Kids loved the slide and lazy river
Perfect condo for our party of 13
The view was amazing, the condo was stocked with everything we needed and the ammenities were plentiful. We had 13 in our group and we were all very comfortable during our stay! Can't wait to book again next Summer!
We are thrilled that you and your large family/ group of friends we able to enjoy our condo.....we love all the room too. We look forward to seeing you again next year.
Our family vacation!!
READ FULL REVIEW...Loved this condo!!! Loved pheonix west ii.....very clean..We took a family vacation for 12 and had a blast!! It has pros and cons just like all places, but for us the pros out way the cons by far.....here are my pros: clean, roomy, family oriented, plenty to do ( including beach, indoor pool, outside pool, splash pad for the little ones, awsome lazy river, slide at pool, awsome staff! ) so much to do...you couldnt possibly be bored....they also have an indoor parking garage with 12 floors.... here are my cons: if you come during the summer time......expect delay....what do I mean you ask???? Well , if it is busy here......the elevators are slowwwwww but once you get on, they go like lightning it is the wait that is horrible.....they are under staffed at front desk it seems.....and not enough luggage carts to go around, beach is super crowded, pools are crowded.....My suggestion is, come during fall/ winter time and you wont have a problem...when we first got here it was so crowded that you might wait 5 or more min on elevator ....After getting our condo, I called front desk to get assistance with something and they couldnt answer phone b/c they were so busy....causing me to have to take elevator ....long wait...however about our 3rd day here, alot of people left... it was almost like we had the place to ourselves!!!! Other than that it was great!! So, to sum all this up...we had a great time, condo was clean, roomy ,and we had a good time, and might I mention the huge televisions in this condo!!! Fabulous!!!....if you like the beach decor, this is the condo for you!! Beautifully decorated!! Thank you for helping us make family memories!!! We definately will come back!!