Brett/Robinson Gulf Corp
The worst rental in 10 years
We’re renting through VRBO for 10 years now and I’ve never had a place this bad, from the minute we walked into the elevator, you could tell that the place lacked proper maintaining and cleaning and such, then we went up into the room and the coffee table was literally broke, so was the screen on the storm door to the balcony, the tile floor looked like it hasn’t been cleaned for a while, The way it was advertised on VRBO, this unit supposedly got some special status just recently, well, that status was probably referring to the shape this specific unit was in; and the pictures on the site and everything else, I don’t even think the pictures were of this unit; anyways, after seeing it, my wife went back to the office and we got our money back, except for the first night, giving that we’ve arrived at 9pm and you couldn’t possibly find any accommodations that late in the day, so, we’ve start looking on VRBO and we found this beautiful house a couple minutes away and available the next day, so we booked it, paid a premium price for it, giving that it was a last minute rental, so I would not recommend Phoenix rentals to anybody going to the Gulf Shores, better do some research and don’t get fooled by the nice pictures and description of the units.
Grandson First Trip to Beach
Booking experience via HomeAway was great and problem free. Due to issues beyond my control, I had to adjust my stay by one day, and the management company was very accommodating. Check in and check out was hassle free and quick. Staffing were polite, friendly and responsive to any needs. Fellow renters and people we encounters were very friendly also. Stayed in unit 1603, while I was initially taken back by the appearance of the front door, once inside the unit, my mind was put to ease. Unit was very clean and maintained. Had great view of beach and most the all the grandson loved it. Was amazed he was not afraid of the height. This was our first trip to Gulf Shores, the building is in a good location, with anything you would need within a 10 minute drive. The pool area could be better, but who cares when the beach is a 100 feet away. The pool is great for kids and toddlers. A little advice, if you drive a large truck or vehicle, do not part on upper deck unless you are a very good driver. Very sharp turns. I will definitely recommend this location and unit to friends and family, and it will be high on my list of choice the next time we visit Gulf Shores
Was clean and staff was friendly
We really enjoyed our stay.
We booked a Spring Break trip last minute and were delighted with our pick of Phoenix West. We were expecting a regular condo as we had often used before, and were amazed at the added service we received from your property. Daily maid service, (including towels and toilet paper) made our brief stay most enjoyable!
Our unit was updated, clean and comfortable, and so close to many restaurants and attractions! We will likely look into Phoenix West for future visits, although we would like a unit with an in room washer and dryer!
Mark: We are thrilled that you enjoyed your stay here. The hotel is a bit different than most condos and perfect for a quick trip here! The daily maid service makes vacation time much more relaxing. The units here do not have a washer/dryer in them but there is a coin operated guest laundry to use. Come back again and relax !
had a blast
For the price you can't beat this condo. I just wished people would adhere to the rules of no smoking. The smoke would come in our condo from lower balconies.
Jonathan: We are happy you enjoyed your stay here. I am sorry about any smoke drifting up to your balcony. The units are all non smoking, both in the condo and the balcony. If you notice a neighbor smoking, please contact the Lobby Desk so it can be addressed. There is a designated smoking area for smokers to use. We look forward to seeing you back again.
The unit was exactly as shown in photographs so no surprises once we arrived. It was clean and everything we needed was provided. Best of all was the view of the beach. Loved sitting on the balcony overlooking the beach and enjoying God's beautiful creation! Our experience was more than we could have hoped for. We would definitely stay here again!