2 Bed/2 Bath Medano Beach Penthouse, Puerta Cabos Village, Cabo San Lucas

Hugo, the property manager met us with beer and guacamole. He was helpful as was Ivan.

The property was first rate. We loved the rooftop deck and barbecued multiple times. It was great to be able to walk to the beach and the fun places to have a drink or snack, such as Mango Deck and the Office. Loved spending time in the ocean, although the vendors were plentiful! What wasn't so nice was the street noise during the night, as well as people partying across the street near the soccer fields. The condo itself is fantastic, but because of the construction across the street and the late night activity in the open space across the street, we would not stay there again.

Hugo was our person of contact throughout the trip. He was always there to answer any questions and helped make our stay here truly exceptional. We loved everything about the trip, location, amenities, just perfect all around. We would rent this unit again in a heart beat.

Wonderful place to stay. This condo was better than we expected. Location and Hugo was so helpful I would highly recommend to anyone. Some talk about it being loud at night and we had 2 nights that we were woke up by the noise but still very much enjoyed our stay and are looking forward to coming back next year.

Julie

The condo is just as the pictures depicted. It is a perfect layout for two couples to share. The hot tub is wonderful for relaxing and the latest cation is perfect for the beach and walking distance to town and restaurants. Hugo was wonderful with helping to arrange whale watching tour, kayaking and a one day car rental. His recommendations were spot on. That said, this is a place we would not come back to. We often had difficulty with hot water, the dishwasher did not always clean the dishes and the pool was not heated for most of the time we were there. All of those problems were told to Victoria and she has assured me that the issues were to be fixed for future guests. What cannot be fixed is the noise level from the soccer field across the street and the karaoke restaurant two blocks away. Often there were soccer games until past 10:00 PM and the karaoke bar was loud until sometimes 4:00 AM. Some nights it was almost impossible to sleep. Due to all the noise this was far from a restful vacation.

So August is high hurricane season apparently. 2 Hurricanes hit the pacific coast the week we were headed out to Cabo. I was so concerned that our trip was going to be cancelled but kept an eye on the weather up until the day we had to depart. Victoria the owner of the condo reached out to me asking if our flights were still ok and that they were not being cancelled. She then informed us that if for some reason they do she can extend the dates out for arrival if there is need. I did not have to call her she called us to let us know she can make any arrangement for us that will work. Upon our arrival everything was as scheduled. Everything that we needed from car service, groceries, excursions we were assisted by Hugo the concierge of the complex. We were greeted by our driver at the airport as requested. Upon our arrival at the condo we were greeted by smile welcoming us to Cabo by Hugo. We had fresh guacamole, beer & beverages awaiting us. The condo was absolutely beautiful. The roof top was our favorite spot after a day of fun in the sun. I do have to say the first night there we discovered the water temp was not very hot. I sent Hugo an email and he was there the next morning at 8am and had that fixed immediately. The only other concern I had was one early morning some of the locals like to hang out in the soccer fields across from the complex. The music was a little loud and we are talking 1:30am. I sent an email to Hugo about my frustration and disappointment. I kid you not within 5 min the local police arrived escorting them away. Our overall stay was AWESOME! Just a few minor issues that were taken care of immediately. The beach is 5 min away, taxi are abundantly available. If you stay here you don't need a rental car. At least for us (family of 4) it was more convenient to hail a taxi at the end of the block. I can see within the next year or 2 this property is going to grow even more and the area around will prosper even more. This is a great location close to everything but far enough away from all the busy city life. Our vacation was about relaxing and this was the perfect place. I recommend this for a family with teens or older.