I am not typically someone who leaves negative reviews, but unfortunately I feel obligated to share my experience so future guests can make an informed decision.Before booking, I carefully read every review from the past several years and felt confident that this property would meet expectations. Unfortunately, my experience was quite the opposite.The listing for Apartment A advertises a toilet and bidet. However, the bidet had apparently been removed, leaving an open sewer connection covered only with a dirty piece of tape. There was visible human hair and debris stuck to the covering, and a strong sewage odor filled the apartment. The smell was overwhelming and made the unit uninhabitable for our vacation.We arrived around 5:00 PM and spent the evening searching for alternative accommodations. By 9:00 AM the following morning, we had no choice but to leave the property.I contacted the owner that same day to explain the situation and request a refund. I followed up again four days later when I received no response. I even offered to resolve the matter privately without involving VRBO. To date, I have never received a direct response from the owners.VRBO has since communicated with the owners on my behalf, and I was informed that they declined any refund, reportedly stating that they "can't please everyone." This issue is not about personal preferences. An open sewer connection and sewage odor inside a small apartment is a health and habitability concern, not a matter of