新しいリスト！ Waterleaf Court - 温水プールとWiFiのある広々としたエレガントなウォーターフロントの家

Thank you for taking the time to share your experience. While we are glad to hear your stay was overall positive, we are sorry your stay didn't match the experience we want every guest to have. Had you reached out us about the broken toaster and mop during your stay, we would have gladly brought you replacements. Regarding the thermostat, it sounds like a scheduling setting was left on from a previous guest that kept overriding your changes. We will make sure that can't happen again. Regarding the pool, unfortunately we cannot dictate the timing because it's a third-party company who sets their schedule for the day. Having the service done weekly, as it was prior to your stay, ensures the pool will be in good condition for each guest's arrival. Finally, we do list the checkout instructions in the rental agreement which is available for guest's to review prior to booking. None of that changes that your stay fell short, and we are sorry for that.

Thank you for your review. The toilets and furniture are not unique to other properties we manage so I’m not sure why older adults would find them difficult to manage. The house is as pictured and I am glad you liked the mattresses.

Thank you for your review, Tammy. I am glad you hear you enjoyed your stay and thank you for pointing out the maintenance issues. I am pleased to report the issues have been addressed; the dryer vent was serviced and cleared and is now drying properly. Also, refrigerant was added to the AC unit for more efficient cooling. It was a pleasure meeting you and your family and I hope you will book with us again.

It was our pleasure to host you and we are so glad you enjoyed your time in the house! The owners are very supportive of us ensuring guests have everything they need for a great stay and appreciate you highlighting the property description is accurate. We look forward to your return visit!

Thank you so much for your kind words, Jennifer! It was a pleasure hosting you and your husband and I am so glad you enjoyed the house. (And thank you for finding the right switch to turn on the lanai ceiling fans! :-) We hope you will make a return trip to Marco Island and look forward to you booking with us directly.

Thank you so much! It is such a wonderful home with plenty of space to relax and unwind. Our family booked it and felt the same way you did. The pool area is great and if you book between May and July, you can enjoy the wonderful mangoes that two trees on this property produce. Please come back and stay with us again!

We are so glad you had a perfect getaway and enjoyed everything the house has to offer!!! One of the great things about staying at a canal home is catching a glimpse (or a mouth if you like to fish) of the local wildlife. I am so glad you got to see dolphin swimming in the canal and while I pay them good money, they are hit and miss showing up ;-) Come back whenever you need a “little paradise” in your life. We would love to host you and your family again!

Thank you, Gloria! We look forward to your return visit.

Thank you, Abby! We are delighted you had a great stay and found the house clean upon your arrival; we ensure our cleaners do a thorough job each and everytime. This house has been a favorite amongst our guests including my own family who booked it when they came to visit us on Marco Island. We look forward to you booking your next trip with us!

Thank you so much for that feedback and Hope to have you book with us again! :-)