This was a nice place to stay while we vacationed at the beach this summer. The only issue I had was that the property manager was completely unresponsive to some issues that we had. Once I contacted the owner, the property manager finally responded to my requests and took care of them promptly.
Bruce M.
2023 年 5 月に 7 泊滞在
8/10 (良い)
Michael H.
2021 年 5 月 16 日
良かった点 : 清潔度、チェックイン、ロケーション
Good week.
Bathrooms for each of the three main bedrooms was great. On the beach, great view and access.
Michael H.
2021 年 5 月に 7 泊滞在
4/10 (不満)
Ruthie Y.
2021 年 5 月 8 日
良かった点 : チェックイン
気になった点 : コミュニケーション
customer service nonexistent
We walked into the house and someone was there right behind us to do a walk through to make sure the house was clean... that should’ve happened prior to us arriving. The floors were sandy upon arrival , the neighbors had a sound system on their deck with a drum set and other live instruments playing cover songs that we could hear from the beach and in our home loud enough to where our baby couldn’t nap and we had to ask the police to come twice before they stopped playing songs that were in appropriate for my children to listen to. Also... even if it were music we enjoyed... it was so loud and we didn’t have the option to turn it off.
We were left with water filled soap dospensers and zero trash bags. I called and texted the property managers without ever reaching anyone.. finally I decided to call and choose the option for making a new reservation and surprise surprise.. they answered right away. So my takeaway is that they want to make money off you but won’t follow through with any customer service. All I got was “aww I’m so sorry about that”. Needless to say, we won’t be booking through them anymore or staying at this home again. It felt like we were an afterthought.