Sea Coast Rentals
Check-in: 4:00 PM
Check-out: 10:00 AM
non smoking only
pets not allowed
Minimum age of primary renter:25
You can find much better properties at this price than this unit!
Although the keyless entry and check-in process appears to be a hassle free way to go, it is only true if the key code you were given actually works. Our family arrived late in the day when the office was closed and our key code which was given to us did not work. We called the after hours number and spoke with a rude lady who promised to have the maintenance guy call us or come to the unit – both of which never happened. So our first night at the beach was spent sleeping in our vehicles and the next morning we called the office once it opened and demanded a key code that worked. After getting access to the unit, we were very disappointed with what we saw. The unit is very small and the kitchen appears to be stocked with fleamarket finds. Many light switches were labeled “not working”, the Wi-Fi network name was incorrectly listed, there were roaches in the unit, none of the exhaust fans in the unit worked, the master bedroom TV would shut off after giving a warning of being overheated, not to mention the Roku TV was very confusing to use. The ceiling of our parking garage is missing boards and had wet drippy insulation hanging out of it. The floor of the parking garage was full of water that you had to walk through to get to your car . On a good note, the unit is directly on the beach and the hammock swing on the balcony was relaxing. The linen service was amazing as they provided an ample supply for our week’s stay. This was not our first time staying in this area and not our first time staying in the Ocean Dunes complex, but it will be our last. It was very disappointing and definitely not worth the money that we spent.
We’re reviewing your feedback thoroughly to ensure any issues you’ve mentioned are corrected and brought to the attention of management. We are truly sorry to hear that the after hours call center was rude and failed to dispatch our maintenance department to your emergency. We have addressed this issue with the after hours call center to assure emergency situations are acted on immediately. Home improvement suggestions are shared with property owners at the end of the season to encourage updates. Unfortunately, the parking areas are out of our jurisdiction. The HOA handles the maintenance of the outside areas, building exteriors, and parking areas and maintenance is required whenever they deem it necessary. Thank you again for bringing these issues to our attention.
Loved Kure Beach
This was our first visit to Kure Beach and Ocean Dunes. We were not disappointed! The staff at Sea Coast Rentals was wonderful and the condo was as we expected. A few things that I would mention in the description are that parking is tight and limited, the elevator is several doors down, as is the outdoor shower. Minor inconveniences, nothing that would ruin a stay though! We will definitely be back!
Thank you for the 5 star review and we are delighted you enjoyed your stay! We look forward to seeing you next time you head to the beach.
Old and tired.
The condo appeared to be built in the 50's. Exterior doors and windows have been updated, but little else. I cannot recommend it.
We loved staying here. My 3 year old had fun on the porch swing and bunk beds and recreation center. Spacious and comfy unit. But the best part was the ridiculous view. We spent hours on the porch staring at the waves. Very clean.
Thank you for staying with us, we are so happy you had a good experience! We hope to have you back soon!
Great place for family to unplug.
We greatly enjoyed our week at Ocean Dune 2119. It's on the 2nd floor making it easy to access. Couple things caught us a little of guard. 1) No wifi (we realized this the day before we arrived) and very basic cable; for what we paid, we assumed it was included, but it forced us to unplug. Not a bad thing. 2) NO cell phone reception and no working phone for emergency calls. We even bought a burner phone w a different cell company and still had zero coverage. Biggest concern with that was in the event of an emergency. 3) the dish washer turned on and ran but didn't get the dishes clean.
Other than that... we truly had a blast. Will likely be back to Ocean Dunes again.
Thank you for taking the time to write us of your recent stay at our property. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We apologize for the problems with the internet carrier and are taking proper steps to correct the issue. Please do not hesitate to contact us when making arrangements for your next visit. We are looking forward to welcoming you again soon!