Communication - very responsive, nothing was to much trouble without being intrusive. Replies received within hours. Met at midnight at villa with great hospitality shown.
Villa - as described, comfy beds, well furnished, great air con, lots of room for 2 families. Pool area amazing. Cleaned by the owner every 3 days with fresh bedding and towels, bathrooms, floors etc
Village - great base for exploring, owner will provide lots of useful local knowledge. Bakery, supermarket, coffee shops, take aways, cake/ice cream shop with young childrens play area. Fantastic restaurant in the shadow of the village church, great experiences when we ate here. Another restaurant too and a cash machine. Car recommended but equally enough around to not have to drive. Centre of Rethymno about a 10 min drive.
Dessert made for us was a lovely gesture by owners Mum and tasted fantastic.
Overall - I would book again and I think that says it all.
Thanks again we loved the villa and Crete.