Truly the easiest stay we’ve had in a long time!! Check in and out was easy, the house was immaculate and they kept in contact the entire time to update us on weather conditions. They also left us s’mores supplies. We will most definitely be back!
Ashlyn P.
2023 年 2 月に 3 泊滞在
10/10 (非常に良い)
Becky M.
2021 年 1 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very adequate accommodations and close to beach
The stay was nice. No problems except the unit above ours has a small dog that barked nonstop. We reported it to the front desk and it would stop in the evening and night but early the next morning it would be barking all day long. That was kind of really annoying but otherwise great time.
Becky M.
2021 年 1 月に 5 泊滞在
2/10 (非常に不満)
Ida K.
2023 年 3 月 1 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
The nightmare host
When trying to call the host you get a voicemail and the message box is always full so you cannot leave a message.
The host increased the fee by $1100 the week before our arrival. I felt compelled to pay in order to have a place to stay. Not a very customer friendly approach.
When they finally contacted us we arranged on the first day to come fix the TV’s and they never showed up. On the 2 nd day an 11 am appointment was made and they showed up at 1:30 pm and did not have the right equipment to fix the TV’s. On the 3rd attempt they again arrived 2 1/2 hours late but managed to fix the TV
The toilets did not flush properly but that was fixed on the 2nd visit.
After departure the host claimed we had 4/5 people staying with us. That is a lie and I assumed someone with building management they are paying to spy on the customers. Probably some sort of kickback going on there motivating these type of false claims.
Our son and grandson stayed for 3 nights and the host was advised of this and it was accepted and agreed it would be without charge.
Now the host is trying to claim the showers were damaged. Any damage was the result of the building air conditioner condenser that broke and caused water to leak from the ceiling. The building management was well aware of this problem and when it happened they promptly fixed it, not Miami Pro.
There are continuous renovations going on in this building with lots of noise all day, including elevators, air conditioning, etc. Which was never mentioned in the listing.
When we mentioned to the building management that we had Miami Pro reservations the manager laughed and said he already knew this company was horrible.
Why VRBO would continue to allow Miami pro reservations to list anything on your website is beyond my comprehension. They are just bringing you a bad reputation and hurting your brand.
Ida K.
2023 年 1 月に 47 泊滞在
2/10 (非常に不満)
Rochele J.
2021 年 7 月 14 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
HEALTH HAZARD AND NOT CLEAN
- BLACK MOLD over front door inside/outside and in kitchen over door
- Hair and soap remnants in master shower
- Hairs and trash on floors in general
- Area rug and floors filthy and not vacuumed. Mgr response to report of the filth: “The place was professionally cleaned and disinfected.” The next day, someone came to bleach the mold(FYI-BLEACH DOES NOT GET RID OF THE MOLD SPORES)and shampoo the area rug. They did not clean the bathroom shower area, mop/vacuum nor leave any paper goods/cleaning supplies. We had to go buy our own cleaning supplies.
- No hand soap or any soap product in master bath. Mgr declined to supply and stated all supplies that we would get were already given on the first night and we would have to get our own.
- For a weeks stay with another couple, only toilet paper roll in condo was one in each bathroom. Mgr declined to give anymore though advertised that it is supplied.
- No paper towels were ever available
- The thermostat was nonresponsive to regulate temp and kept the condo freezing cold.
- Lobby had water leaking from ceiling and pieces of the ceiling plaster falling to the floor
- VRBO Did not get us moved until the day before we left for home and not until we informed them that our water had been shut off to add insult to injury. Was too difficult to get through to a supervisor with them. Spent at least 10 hours of my vacay on the phone to get to a supervisor. SEVERAL DROPPED CALLS AND EXTREME HOLD TIMES
- VRBO did 3-way recorded call with mgr/owner Camilo who began to yell and called us liars re: the lack of paper supplies, etc. VRBO only offered us $15 for our troubles. For 2 couples 60+ each that have traveled near and far, this was hands down the worst travel experience for us EVER! We’ve stayed in humble venues and luxury ones, but filth and risk to our health is usually not an issue. This condo is a health hazard AND managed poorly. THE PERFECT VACAY STORM. Still waiting to hear from VRBO.
Rochele J.
2021 年 6 月に 6 泊滞在
2/10 (非常に不満)
Josiane K.、San Francisco, CA
2023 年 1 月 4 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Such a disappointing and unprofessional experience
We checked into this condo on 12/22 and immediately saw how tired it looked, not like the photos. Axel checked us in. When he left we wanted to take a shower and meet our friends. No shampoo, conditioner or soap even though it was stated they would be provided. I sat on the couch and immediately noticed the dirt underneath. On 12/24, I was cooking for Xmas Eve dinner. The oven was terrible. It took 3 hours to cook our potatoes vs. one hour. The door would not shut entirely and heat was escaping. This was disastrous because we had our Xmas Eve meal at our friends 2 hours late. The final straw was when we came back to the condo and it was 58 degrees and we could not get the heater to work as it was releasing cold air. We froze all night. The next morning I called Axel because he told us to call him if we needed ANYTHING. I texted him and told him about the issue. He answered he would call the owner and get back to me. He did and said we had to turn the heater off and back on again. I explained we had already done that and it didn't work. We tried again when we returned home and same problem. I texted Axel 8 times and called him 3 times. No response. We froze the second night. I texted Axel again on Monday. He answered he will get back to me. He didn't. I went on line and contacted Miami reservations for help. I was chastised via text that I should not have called Axel and should have called them. I explained that Axel, told us to call HIM if there were ANY issues. The person blamed us and said there were heaters in the closets. Axel did not tell us about the heaters and we did not see them. One was hidden behind a baby mattress. I explained again we were cold. We located the heaters and we turned them on. They were old and very noisy. After 2 hours they still didn't provide any heat. They finally sent another one. The 3 turned on together blew the fuse. We fixed that. The fuse board in itself is a fire hazard. They blamed me for waiting 4 days to contact them. This was not true bc everything started happening 2 days after we arrived and we immediately called Axel. I asked them to come see the heater and oven fix both. They wouldn't and said no-one ever complained about the oven before. I saved all the texts and have photos of the dirt and fuse box and thermostat and the hidden heater and am happy to share those as proof how we were treated. Never again. People be aware. Be aware of the management and service fees. We got no service! Never again.
Josiane K.
2022 年 12 月に 7 泊滞在
10/10 (非常に良い)
Aaron S.
2022 年 12 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
10/10 recommend!
The location was perfect and the staff was very helpful. Will definitely be booking this location for my next trip to Miami Beach!
Aaron S.
2022 年 11 月に 7 泊滞在
8/10 (良い)
Rolando H.
2022 年 4 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Read the fine print.
Pros: Great place to stay, location, security, friendly staff, amazing property manager. Direct access to the beach.This apartment has everything.
Cons: there is an extra fee in the fine print of the listing that adds up to almost a third of what you are going to pay. I'm very upset about that since is not calculated in the price by default of this app.
The pool at this moment (04-2022) is not available since they are fixing it, but you can use the hotel next door pool.
The hallway was under construction, so if you stay at the apartment during the day for work on your computer you will have a lot of noise outside.
Rolando H.
2022 年 4 月に 6 泊滞在
10/10 (非常に良い)
Hemanth S.
2022 年 4 月 1 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Great Place
The property was great, comfortable, property owner communicated very well. First day 1 room's Ac wasn't working which was fixed the next day. Be sure to check the fees and all the details "About the Property". Fantastic view and location, definitely worth it
Hemanth S.
2022 年 3 月に 6 泊滞在
8/10 (良い)
Robert H.
2022 年 3 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Objektnummer 9140245 Miami Beach Oceanfront; March 2022
Very nice appartement and very clean.
Not all costs for us seen - was very disappointing, as we got last minute a big additional charge bill! This are not open costs!
Many thanks to very helpful and friendly Javier!!
Robert H.
2022 年 3 月に 7 泊滞在
8/10 (良い)
Claudia K.
2022 年 1 月 24 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Excellent location and good building
Excellent location, nice building, courteous attendants, spacious and comfortable apartment with nice view of bay/Collins. Microwave did not work and was reported, but never heard back from management. Shower towels and bed sheets kind of worn out.
Claudia K.
2022 年 1 月に 7 泊滞在
10/10 (非常に良い)
Janie J.、San Diego, CA
2021 年 12 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location. Staff is wonderful
All went well
Janie J.
2021 年 11 月に 7 泊滞在
10/10 (非常に良い)
George B.
2021 年 8 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Enjoyed our stay
Very clean and the staff was very accommodating
Unit met our expectations and would book there again
George B.
2021 年 7 月に 6 泊滞在
8/10 (良い)
Emmanuel W.
2021 年 6 月 18 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
Miami
The suite was well equipped and good beds nice views easy access to the beach ⛱chairs umbrella available knock on the establishment the hallway carpet wasn't very clean
Emmanuel W.
10/10 (非常に良い)
Savanah E.
2021 年 5 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Miami vacation
Apartment was clean and very accurate to listing. Property manager was very helpful and welcoming.
Savanah E.
2021 年 5 月に 4 泊滞在
10/10 (非常に良い)
Elizabeth T.
2021 年 4 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
My Vacation Rental
My stay at this vacation rental was good. We had direct access to the beach behind the property. The beach was never crowded. Each vacation rental comes with two lounge chairs on the beach and beach chairs inside of your rental for your use. Our balcony faced Collins Ave which had a great view. Public transportation runs all day down Collins Ave which takes you to Southbeach. Downtown and the Airport. Overall we had a great time with no compliants.
Elizabeth T.
2021 年 4 月に 4 泊滞在
オーナーについて
オーナー : Miami Reservations
We are dedicated exclusively to short term rentals and based in Florida (Miami). We create a trustworthy community market where tourists discover and reserve unique accommodations throughout Miami, either from your computer or from a mobile phone. Whether you want to rent an apartment for a night , a castle for a week or a villa for an entire month, we offer our clients unique experiences for all budgets. We provide the simplest way to earn money by renting your space and letting you show it to millions of people who belong to a large community that does not stop growing.
この宿泊施設のオーナーになった理由
In this special unit, you can enjoy a stellar open view of the beaches and city. All the furniture is contemporary and up to date. Short driving distance to Publix supermarket, a variety of restaurants and Lincoln Rd. Also only a minutes away from Bal Harbor Shops, and Aventura Mall.
この宿泊施設の特徴
We meet the guest in person and welcome them with exceptional costumer service. In addition to that, we guarantee to answer all questions at the check in order to assure that you will enjoy your stay.
The guest should contact us 24 hrs before arrival to confirm time of meeting. Also same day, should reconfirm 45 minutes before arriving to the building for the check in. Guest can be subjected to extra charges for early check in/late check out.