This is the 3rd time we’ve stayed in Reunion. We love it there and this house was great! Very clean, plenty of linens provided, beautiful location. I’d definitely recommend this property and would stay there again!
Jacqueline F.
2020 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 1 月 4 日)
Hi Jacqueline! Thank you for staying with Jeeves and for leaving us a review. We are so glad to hear that you enjoyed your stay and we hope to see you again in the future!
宿泊者限定の口コミ
4/10 (不満)
Kerrie B.
2021 年 1 月 18 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Annual family vacation getaway
This is our 5th vacation with our family (8-10 of us every year). We always a stay at Reunion because of convenience and standard of homes. This is the 1st time I booked with VRBO. We never recieved our door code so we spent 1/2 hour on phone after traveling al day outside in the cold weather (due to Florida’s cold snap this last week) trying 6 different codes til finally 1 worked, we got inside and everyone especially the littles where excited for their themed rooms. This is the 1st time they have ever been disappointed. The datarwars room is an odd room (reminded me of a walk-in closet) there was no dresser or anywhere for the kids to put their clothes away, additionally after hitting their heads 4-5 times the boys decided it was safer to sleep on the bottom bunker after the 7 year old cut his eyebrow and ended up with a black eye on night 1. We had basically the same issue with the princess room as there was no place to put things away, the 3 year old was fine in the room but the 9 year old decided to move into the room next door as it was awkward for her to climb into the top bunk. There is deceptive photography for sure as the rooms looked way bigger then actual, same issue with the pool area.. We asked for the pool and hot tub to be heated and it was supposedly but we could not use either the pool or the hot tub the 1st 3 days as a part was broken then replaced then not synced so it you turned on the hot tub it emptied. Finally after the 3rd call they got it fixed but still charged me for the 3 days it was unusable. When we got there all the bathrooms only had 1/2 - 1/4 rolls of toilet paper. I get not switching out with new but a replacement roll should have been stocked. My final issues were the window in the laundry room was cracked and moldy, the Stove would not auto start we had to go buy a lighter to start it. Most the dishes we took out of the cabinet were not clean so we had to re-wash everything before we used it. To say we’re disappointed would be an understatement. I don’t blame the owner at all I blame the service he has that is supposed to take care of it, they are not doing their jobs. I have a rental that I rent out as well so I get that there can be issues but this was beyond...
Kerrie B.
2021 年 1 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 1 月 18 日)
Hi Kerrie. I am sorry to hear about the issues you experienced during your stay. After speaking to our resolutions manager, as a courtesy, we will refund you a portion of the pool heat cost. At Jeeves, we are committed to ensuring that you have a seamless vacation and we hope that you visit with Jeeves again.
宿泊者限定の口コミ
8/10 (良い)
Elisha J.
2021 年 7 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
House was lovely. However, we weren’t aware that pool heat and jacuzzi heat were the same.
During the summer a cool dip in the pool is great, but gross to be in a cold jacuzzi. The pool was filled with bugs (mosquitos, frogs, etc). The theatre/game room was an added bonus but 1:2 games were broken. Otherwise, the outside scenery and location was quite and serene. The house was spacious enough for our needs and not a bad drive to theme parks.
Elisha J.
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 21 日)
Hi Elisha. Thank you for staying with Jeeves and for leaving us a review. We are sorry to hear about the issues you experienced during your stay, the correct departments have been notified to fix these issues for future guests. We are glad to hear you enjoyed the home otherwise and we hope you will return as our guest soon.
宿泊者限定の口コミ
8/10 (良い)
ben f.
2021 年 6 月 20 日
良かった点 : 清潔度、チェックイン、ロケーション
It was a nice property
It was nice but one of the arcade game was out of order. Need batteries for the remotes. .
ben f.
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 5 日)
Hi Ben. Thank you for staying with Jeeves and for leaving us a review. We are so glad to hear that you enjoyed the property. The correct departments have been notified to fix those 2 issues for future guests. We hope you will return as our guest in the future.
宿泊者限定の口コミ
8/10 (良い)
Richard W.
2021 年 3 月 15 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Reunion
Property nice location. House was great for bedrooms. Furniture for dining area very cheap. Couch was broken and uncomfortable. Pool was great
Richard W.
2021 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 3 月 15 日)
Hi Dfas! Thank you for staying with Jeeves and for leaving us a review. Our operations team will be made aware of the broken couch. We are glad to hear you enjoyed your stay otherwise and we hope to see you again soon.
宿泊者限定の口コミ
10/10 (非常に良い)
DENISE C.
2020 年 9 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Clean, beautiful and great location
Amazing stay over all! Penalty of space, game/theater room cool along with the chairs. The AC handler is next to and master bedroom makes a noise that’s pretty loud and annoying so if life sleeper don’t state in that room. Bring toilet paper, they only had one roll in each bathroom, which I was surprise not to find at least one spare. Water park was nice and not to big. Our kids and family loved it!! The property management took care of any issue we had (game sensor went bad) came with the hour and had it fix. They responded to all my calls and emails within 15 minutes. Outstanding Sevice!! We would book again.
DENISE C.
2020 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 11 月 17 日)
Hi Denise! Thank you for staying with Jeeves and for leaving us a review. We are so glad to hear that you enjoyed your stay and we hope to see you again in the future!