House in Crystal River, FL—Waterfront/Dock on a Deep-Water Canal

Thank you for your feedback! We’re glad you enjoyed the cleanliness of the house, the comfortable beds, and the quiet neighborhood. Regarding the kayaks, we’d like to clarify that the dock is floating, so it rises and falls with the tide and adjusts to changing water levels. This helps provide access to the water as conditions change. As for the air pump, we normally keep it in the garage near the bicycles. However, we cannot always guarantee its location if previous guests move it and leave it somewhere else. Unfortunately, during your stay, it had been left underneath the kitchen sink. Regarding the kitchen supplies, the house includes one large metal baking sheet and two smaller glass baking dishes in different sizes. We also provide a set of hot pads, paper towels, two disposable cleaning towels, and basic cooking ingredients such as salt, pepper, and sugar. We appreciate your feedback and thank you for staying with us!

Thank you again for taking the time to leave us a review. We truly appreciate your feedback and the opportunity to continue improving our guests’ experience. Regarding the refrigerator odor, we have already addressed this matter with our cleaning team and have taken the necessary steps to ensure this does not happen again in the future. However, we would respectfully like to clarify our position regarding the comments about the home’s amenities. Our home is fully equipped to comfortably accommodate up to eight guests. We provide eight dinner plates, eight salad plates, eight bowls, eight large spoons, eight teaspoons, eight dinner forks, eight dessert forks, eight table knives, and a complete set of kitchen knives. The kitchen is also stocked with a complete cookware set, baking trays, mixing bowls, hand whisks, a can opener, a wine opener, BBQ utensils, a meat thermometer, eight drinking glasses, eight smaller glasses, and eight coffee mugs. It also includes a microwave, oven, blender, rice cooker, two coffee makers (one for American coffee and one for Cuban espresso), and a dishwasher, along with four dishwasher pods. The dish soap available at the time had been left by previous guests. However, as soon as you contacted us, we immediately provided access to our owner’s closet so you could use any additional cleaning supplies you needed. Our bathrooms are stocked with hypoallergenic shampoo, conditioner, body wash, hand soap, and eight toothbrushes for our guests’ convenience. We sincerely value all guest feedback and are always looking for ways to improve. We are glad you enjoyed the outdoor amenities, and we appreciate you choosing to stay with us. We wish you and your family all the best.