Thank you for staying with RealJoy at Island Princess and for the kind review. Weâre glad you enjoyed the property and hope to welcome you back soon.
Corey, Thank you for the 5-star review. We're thrilled to hear that you enjoyed this perfect location. We hope you'll join us again soon. Thank you for choosing RealJoy.
Hi Angelica. Thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you loved your stay and found the unit spacious and clean. Our teams work hard to keep the units clean and comfortable for our guests. Thanks again for your feedback and thank you for staying with Real Joy!
This property was in a perfect location! Close to great restaurants and right on the beach.
The condo had plenty of space for our family trip and everyone was happy to have their own bathroom! Would definitely stay here again!
Kari, we are happy to know that you would definitely stay in this spacious, well-located three-bedroom, three-bath condo again. Thank you for choosing RealJoy.
Awesome place! Close enough to Destin and great restaurants but far enough away from the crowds and traffic! We had a great time and would stay again! Where to park was a bit confusingâŠ
Iris, Thank you for letting us know that this is an awesome place! We're sorry that parking was confusing but we're glad the location was great. We'll see you next time. Thank you for choosing RealJoy.
Hi Candy, thank you for your feedback on your stay at this delightful condo. Weâre pleased to hear you found the unit clean and beautiful. We hope you enjoyed the views from the balcony as well. We value your referrals and look forward to your return! Thanks again for your feedback and thank you for staying with Real Joy!
We love that you had a great vacation rental experience while staying in this beautiful, spacious unit at the Island Princess. Thank you for choosing Real Joy.
Hi Michael, thanks for your feedback on Island Princess 317! We're so happy to hear your stay was wonderful and you were pleased with the unit. We appreciate you booking with RealJoy and hope to see you again in the future!
Girls trip during Motherâs Day weekend. Property was located near restaurants, was nicely decorated, and had the amenities needed for cooking and to be near the beach. I would highly recommend this property and plan to come back soon.
Shannon, we appreciate you letting us know that you would highly recommend this well located, nicely decorated condo with three bedrooms, three bathrooms and a well stocked kitchen and would stay here again. Thank you for choosing Real Joy.
Nice stay even though area was crowded for spring break. Okaloosa island is always less crowded than the rest of Fort Walton /Destin. Favorite restaurant Stewbys is right down the street. You canât go wrong!
Enjoyed the stay. Condo was just what we were after. We didn't utilize the pool area so can't comment on that area. Beds were comfy and place was clean, no complaints at all. Would stay here again for sure. Thanks
Hi Brook, we're happy to hear that you would stay again at Island Princess 317! We're pleased to hear the beds were comfy and you enjoyed your stay with no complaints. Thanks for booking with RealJoy and we hope to see you again in the future!
Shantel, we appreciate you letting us know that this super clean three-bedroom, three-bathroom condo at the Island Princess on Okaloosa Island met your expectations and you enjoyed the great view. Thank you for choosing Real Joy.
We would stay here again! I gave 4 stars only because nothing is perfect!
The 3 bedrooms / 3 bathrooms works great for a large family! Everyone was happy!
Hi Gina, thank you for your feedback on your stay at this great condo. Weâre pleased to hear you loved your stay and found the unit spacious and we hope you got to enjoy some of the activities included with your Fun Pass! Thanks again for your feedback and thank you for staying with Real Joy!
Shannon, we are happy to know that you enjoyed a great time while staying in this three-bedroom, three-bath condo, a perfect space that met your expectations. We appreciate your patience as the issue with the freezer was being taken care of. Thank you for choosing RealJoy.
This property was very nice. We had an issue with the hot water and heat. Taken care of very quickly.
Highly recommend this condo.
TV in living room could have used written directions for use.
Jan, Thank you for the 5-star review. We're sorry about the issues you experienced when you first arrived and appreciate you letting us make everything right. Thank you for choosing RealJoy.
The property is in a great location and very clean. The only issue we had was that the pool was suppose to be open, which it was, however they had a portion of it taped off that you could not access for construction purposes. The hot-tub was also out of comission.
Joshua, we are very happy to know that you found this three-bed, three-bath Gulfview condo to be very clean and well located. Please accept our apology for any inconvenience caused by the pool and hot tub not being open. Unfortunately, this is a resort issue that is beyond our control. RealJoy and Vrbo websites state: "**Island Princess is currently undergoing restoration work through Summer 2023. Repairs may result in balcony, parking deck and pool closures. Balconies in this unit will be closed from March 30, 2023 - May 24, 2023, and while work is underway, occupants may hear jack hammering/grinding during the work hours of 8-5. Please call if youâre concerned about dates that impact your stay, dates can change since theyâre dependent upon weather.**" Thank you for choosing RealJoy.
We had a nice time visiting FWB but this property and location is very underwhelming. It is very outdated, the carpet is dirty in the bedrooms, the electrical outlets and some of the switches did not work, the A/C barely would cool the master bedroom so it left it very hot at night. The master bedroom needs darkening curtains because the bedroom is lit up like a Christmas tree at 5am in the morning. The elevators are extremely slow and it takes forever to get around. This particular property is also right next to the big public access which makes the beach super crowded. We did enjoy ourselves while there but probably will not be back to FWB/Okaloosa Island
On our first day at our condo we get a knock on the door saying we are here to do construction on the balcony. Needless to say they were there our entire vacation. Called to complain to RealJoy Vacations ,they were willing to move us but not until our last day there. This took a day and a half of me complaining and pictures for this response
Charles, please accept our sincerest apology for any frustration or disappointment experienced during your stay in this three-bedroom, three-bath condo. As mentioned on RealJoy and Vrbo websites, "**Island Princess is currently undergoing restoration work through Summer 2023. Repairs may result in balcony, parking deck and pool closures. Balconies in this unit will be closed from April 24, 2023 - May 26, 2023, and while work is underway. Occupants may hear jack hammering/grinding during the work hours of 8-5. Please call if youâre concerned about dates that impact your stay, dates can change since theyâre dependent upon weather. **" We hope you enjoyed the interior and decor of this unit. Thank you for choosing RealJoy.
This place is AWFUL! The condo itself is old and downright disgusting. From the mold in all 3 showers to the stains on the rugs and bedding...do yourself a favor and find a better place to stay. Not to mention there is a cockroach infestation. Gross! I wish I could add pics to this review. Oh, and trust me the pictures are an inaccurate description. You will be highly disappointed.
Angela, we appreciate you taking the time to provide us with some feedback regarding your vacation rental experience while staying in the three-bed, three-bath Island Princess 317 on Okaloosa Island. Please accept our apology for the cleanliness of this unit upon your arrival. When were made aware of this issue on the 2nd, we offered to have someone come and reclean this unit but our offer was declined. Once we were made aware of the roaches, we offered to have pest control come spray and a gift card, both of which were declined. A refund of the cleaning fee was offered and declined as well. Thank you for choosing Real Joy.
Everything was good except the tub in one of the guest bathrooms was slow draining. The water handle was also broken. When we called maintenance they came to repair it while we were gone and unfortunately they "repaired" a different bathroom leaving us without the 3rd bathroom for the week. Otherwise, everything was great and we still had 2 other bathrooms to shower with đ
Hi Cindy, thank you for your feedback on your stay at this lovely condo. We hope you enjoyed the easy beach access and many amenities. We would like to apologize for the inconveniences you experienced here. Thank you again for your feedback and thank you for staying with Real Joy!
Old Condo, Shower Pipe burst and cockroaches:( pictures are deceiving
Disappointed with this Condo. The shower in one of the bathrooms pipe burst and soaked the carpet. When I reached out to the property manager, we had a parade of men coming into the condo to fix it the following day. Then they had to come back the next morning at 8 am to complete the job. 2 of our 5 days was focused on dealing with this issue since we had 8 people staying here and needed the shower. I was told by the plumber that the property manager would be calling me, which never happened. I called and emailed them and they acted like it was not a big deal and said they were not informed correctly. After informing them that not only the shower pipe burst, carpet was wet and odor some, our beach chairs were stolen outside our condo door, and found 2 cockroaches in the unit, they offered to pay for an excursion, 2 days prior to our departure. I asked to be refunded for the 2 nights we didnât have the shower and never heard back again from them. The proximity to the beach was the only plus of the condo. It is old, not at all stocked, and has cockroaches.
Hi Kristy, thank you for taking the time to leave us a review of your stay. We hope you enjoyed the easy beach access and gulf front pool. We would like to apologize for the inconveniences you experienced here. We did some checking and found that a technician was sent the same day you called to repair the leak. They had found that the shower was leaking was also going into the unit below so it would require more work and it was repaired the following day. Our reservation team offered your party Explorie tickets for the inconveniences caused. Since we addressed the issues immediately a refund was not issued. We couldnât find where you had called us regarding roaches in the unit. We will forward your comments to our Ops team to assess. Again, thank you for your feedback.
The condo is in a great location, short walk to the pool and beach. Decor is beach vibes and modern. Rooms are good size and not cramped. Kitchen is adequately stocked with everything you need to cook. Linens and towels were plentiful for our 5 day stay. Washer and dryer were nice to do laundry. The beds were comfortable with plenty of pillows and blankets. The dishwasher is aged and the shelves are rusted with broken tines. Could use an update. The ice maker in the freezer doesnât work . I contacted management and was told they are aware and the owners arenât going to fix until the refrigerator needs replaced. Therefore, we had to purchase ice as the two ice trays werenât adequate for six adults. Tack strip between the carpet and tile of the front bedroom/bathroom was exposed. Management was quick to have someone come out to fix because of the exposed tacks/nails. Also, the bedroom directly across from the front door doesnât cool down even though AC is on. We purchased a box fan to help with that. The light on the outside of the condo by the front door is very bright and makes the other front bedroom impossible to make dark at night. We tried towels over the shades and resorted to purchasing a black out curtain to resolve the issue. The rug in the living room and carpets could use a good shampooing. No obvious stains, just appear dirty with high traffic areas. Even with the few drawbacks, I would recommend this condo and would definitely stay here again.
Marla, Thank you for taking the time to let us know about your vacation. We are glad to hear that you enjoyed the great location, the beach-themed decor, and the size of the rooms. It's also good to know that the kitchen was well-stocked and the laundry facilities were useful during your 5-day stay. We appreciate your feedback on the minor issues and we will address these concerns with the owner. We look forward to seeing you again soon. Thank you for choosing RealJoy.
This property was perfect for our little get away! Perfect location! Enjoyed the beach and seen a ton of sand dollars! 5 minutes from Destin boardwalk. The only complaint I have, is that in one of the bedrooms, there were stains on the covers and walls. Other than that, it was very clean! Definitely will be coming back!