Condo

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!

Galerie de photos de l’hébergement Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!

Un balcon avec une table en verre, une chaise et une vue sur l’océan.
Une vue sur la plage, avec des palmiers et un ciel bleu dégagé.
Un balcon avec des fauteuils de jardin blancs, une table en verre agrémentée d’un élément décoratif, et une vue sur un bâtiment d’un complexe hôtelier bordé de palmiers.
Un balcon avec une table en verre, des chaises et une vue tropicale sur l’océan et les palmiers.
Un salon avec un canapé beige, une table basse en verre et des luminaires suspendus.

Avis

9,0 sur 10 – 
Merveilleux

Points forts

  • Détente totale
    Détendez-vous dans la piscine très appréciée, votre endroit idéal pour relaxer.
1 chambre1 salle de bain4 personnes

Commodités populaires

  • Balcon
  • Piscine
  • Barbecue
  • Climatisation
  • Réfrigérateur
  • Internet

Explorez la région

Afficher sur la carte
Kailua Kona, HI
  • Place, Plage de Honl
    ‪1 min en voiture‬
  • Place, Kailua Pier
    ‪4 min en voiture‬
  • Place, Sadie Seymour Botanical Garden
    ‪4 min en voiture‬
  • Airport, Kailua-Kona, Hawaï (KOA-Aéroport international de Kona)
    ‪22 min en voiture‬

Chambres et lits

1 chambre (4 personnes)

Chambre 1

1 grand lit

Chambre 2

1 canapé-lit (double)

1 salle de bain

Salle de bain 1

Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Jardin

À propos de cet hébergement

Casa De Emdeko 332- incroyable Vue mer, au dernier étage, AC inclus!

Casa # 332 est un merveilleux 1 chambre 1 salle de bain avec une belle vue sur l'océan! Nouveau propriétaire! Vous ne pouvez pas battre ce point de vue à ce prix !!
Casa De Emdeko offre aux propriétaires et des invités le mélange parfait de l'ambiance hawaïenne avec jardins tropicaux et les chants des nombreux oiseaux colorés appréciant les caractéristiques de l'eau dans le jardin. Profitez de notre piscine de jardin situé au milieu d'un décor tropical. Casa a aussi l'un des rares piscines en bord de mer où vous pouvez nager et profiter du soleil chaud d'Hawaï tout en regardant les baleines ou des dauphins jouent, en fonction de la saison de votre visite. Les palmiers sur notre solarium privé et ensoleillé, au bord de l’océan, offrent de magnifiques couchers de soleil avec une sensation particulière de sérénité. .-Nos tables Cabana, Barbecue et Lanai sont idéales pour les dîners entre amis et pour se faire de nouveaux amis du monde entier.
*** FAITES UNE VISITE VIRTUELLE DE LA PROPRIÉTÉ! VOIR LE LIEN IMMÉDIATEMENT CI-DESSOUS!

** Si le lien n'est pas affiché, renseignez-vous directement auprès de nous pour obtenir le lien. **

ID DE TAXE TAT: TA-023-906-0992-01
** Tous les clients doivent signer un contrat de location avec Knutson & Associates Property Management en plus de l’achat d’un plan de protection contre les dommages ou d’un dépôt de garantie s’ils séjournent dans cet établissement. Informez-vous ici pour plus de détails **

Ajoutez des dates pour connaître les prix

Hébergements similaires

Terrain de l’hébergement
Kona Makai 5104 remodel -oceanfront AC free WIFI + parking pool hot tub 2 lanais
Village de Holualoa
  • Vue sur l’océan
  • Piscine
  • Baignoire à remous
  • Cuisine
9.4 sur 10, Exceptionnel, (108 avis)
Kona Makai 5104 remodel -oceanfront AC free WIFI + parking pool hot tub 2 lanais

Règles de l’hébergement

Arrivée après 16 h 00
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Numéro d’enregistrement de l’hébergement : GE-023-906-0992-01, TA-023-906-0992-01
Nº de l’hébergement : 723339vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Kailua-Kona

cet appartement en copropriété vous donne rendez-vous à Kailua-Kona près de la plage, dans le quartier Village de Holualoa. En vacances, tout le monde doit pouvoir en profiter ! Les célèbres Hulihee Palace et Dovetail Gallery raviront les amoureux de culture, tandis que les très chouettes Kona Farmers Market et Kona Inn Shopping Village donneront le sourire aux mordus de shopping. Les agréables KBXtreme et Centre aquatique communautaire de Kona méritent aussi une visite. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que la plongée sous-marine et le snorkeling tandis que les amoureux d'aventures en plein air pourront plutôt opter pour les excursions écologiques et les balades en vélo.
Carte
Kailua Kona, HI

À proximité

  • Plage de Honl - 1 min en voiture - 1.2 km
  • Plage de Kona Magic Sands - 4 min en voiture - 3.4 km
  • Kailua Pier - 4 min en voiture - 3.1 km
  • Sadie Seymour Botanical Garden - 4 min en voiture - 2.7 km
  • Plage Kahalu'u Beach Park - 6 min en voiture - 6.1 km

Transport

  • Aéroport international de Kona (KOA) - 21 min en voiture

Restaurants

  • ‪Royal Kona Resort Oceanfront Bar - ‬3 min en voiture
  • ‪Don's Mai Tai Bar - ‬3 min en voiture
  • ‪Huggo's On The Rocks - ‬3 min en voiture
  • ‪Kai Eats + Drinks - ‬4 min en voiture
  • ‪Island Lava Java - ‬3 min en voiture

Foire aux questions

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! possède-t-il une piscine?

Oui, cet établissement propose une piscine.

Combien cela coûte-t-il de séjourner à Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

En date du 21 oct. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! le 5 nov. 2026 commencent à 113 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Le départ est à 11 h.

Où se situe Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Village de Holualoa - condo se trouve à moins de 3 km des sites suivants : Plage de Honl, Don's Mai Tai Bar et Plage de Kona Magic Sands. St. Michael The Archangel Church et Kailua-Kona Beaches se trouvent également à moins de 3 km.

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 54 avis sur 88.
Note de 8 – Bien, d’après 21 avis sur 88.
Note de 6 – Acceptable, d’après 8 avis sur 88.
Note de 4 – Médiocre, d’après 5 avis sur 88.
Note de 2 – Terrible, d’après 0 avis sur 88.

9,0/10

Propreté

9,6/10

Arrivée

9,0/10

Communication

10/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This is an excellent unit -- dated somewhat as many of the units at Casa De Emdeko are but very comfortable & any shortcomings are made up by the gorgeous view from the lanai. Convenient to have washer & dryer in the unit -- allows one to pack much less than you otherwise would. Two pools: one fresh water & one salt water right at the ocean's edge.
Séjour de 4 nuits en juillet 2026
VrboOwner a répondu le 28 juill. 2026
Thank you so much!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This was our first time in Hawaii and this place was perfect. Everything we needed was already here. Fresh towels, beach towels, chairs, you name it. The view was so beautiful. Every morning sitting on the deck watching the ocean with our coffee and listening to the birds was a blessing.
Séjour de 5 nuits en mars 2026
VrboOwner a répondu le 17 avr. 2026
Thank you so much
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great place!! Nice location and was clean. Would be great if they had some boogie boards, but we just picked some up from costco.
Séjour de 4 nuits en août 2025
VrboOwner a répondu le 2 sept. 2025
Thank you so much!!!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great olace

Good location, seamless entry, communicated well by text, everything was fun
Séjour de 14 nuits en novembre 2023
VrboOwner a répondu le 17 déc. 2023
Thank you so much!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Kona 2019

Very nice area. Convenient location. Unit is comfortable and has most everything you need. Would book again.
Séjour de 8 nuits en octobre 2019
VrboOwner a répondu le 1 avr. 2020
Thank you so much for your great review!!
Avis provenant d’un site partenaire

10/10 – Excellent

Relaxing stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great spot to explore Kona side. Facilities are great - salt water pool is the best!
Séjour de 5 nuits en mars 2021
VrboOwner a répondu le 15 avr. 2021
Thanks for your review Tom, we're happy you had time to relax!
Avis provenant d’un site partenaire

8/10 – Bien

Beautiful ocean view and salt water pool

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is nice. All units have ocean views. The salt water pool is the best out of the whole place. Very nice, warm and clean. The condo could have some upkeep done. It needs a new mattress as it sinks in the middle. Also the couch has fleas in it and my daughter was bitten alot. I was not because I slept in the bed and never sat on the couch. But then I used that couch blanket and I was bitten a few times. The kitchen is well stocked with everything you would need to cook. The best was the property management company, they were so very attentive and when a problem happened they fixed it fast. They are great. The condo was a good size 1 bedroom with double connected doors to the bathroom. They also had beach towels, a cooler and chairs. So you do not need much of anything except for groceries and they also have some olive oil and spices. Also it has a large balcony with loungers and table and chairs. The t.v. is rhe bedroom is kinda janky with the way it sits on the wall, which was good because I had to take it down to plug in my Roku. The whole property was non smoking, not just around the building but the whole property, so you have to walk a block up and exit. Which kinda was a bummer, because nothing like drinking coffee and watching the sunrise or set with a smoke. Great for the price considering other properties are 300 a night with no kitchen. Hope you enjoy your vacation 😊 Mahalo
VrboOwner a répondu le 29 sept. 2026
Mahalo for taking the time to leave such a detailed review! We’re so glad you enjoyed the beautiful ocean views, saltwater pool, spacious lanai, well-stocked kitchen, beach amenities, and overall value of the condo. We especially appreciate your kind words about our property management team and are happy to hear that we were attentive and responsive whenever you needed us. We sincerely appreciate you bringing the mattress, couch, and television setup to our attention. We take any report of possible pests very seriously and will have the couch and surrounding areas thoroughly inspected and treated if necessary. We will also review the mattress and television setup with the owner so these items can be addressed. The entire property is a non-smoking community, which is an association rule that applies throughout the grounds, but we understand that may be inconvenient for some guests. Thank you again for staying with us and for sharing both the things you loved and the areas where we can improve. We hope to welcome you back to Kona again in the future. Mahalo!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

As expected

One of the best values in Kona. The Salt Water Pool over looking the ocean was amazing. This isnt a 5 star hotel resort but youre not paying that price. Based on listing and payment i would stay here again.
Séjour de 4 nuits en juin 2023
VrboOwner a répondu le 15 août 2023
Thank you so much for your wonderful review!
Avis provenant d’un site partenaire

10/10 – Excellent

CdE #332

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, salt water pool was a bonus and very quiet!
VrboOwner a répondu le 3 sept. 2024
Great to hear!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Responsive Hosts

Location is great, I love the outdoor / community space, and the nightly stunning sunsets. Condo was comfortable and fit the property description. Hosts were quick to respond and address any questions / concerns I had with the property
Séjour de 7 nuits en mai 2023
VrboOwner a répondu le 5 juin 2023
Thank you for the amazing review!!
Avis provenant d’un site partenaire

10/10 – Excellent

Great complex clean unit

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love Casa De Emdeko. This unit was clean and a great price.
VrboOwner a répondu le 7 juill. 2022
Aloha William, thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed Casa De Emdeko 332. We find it to be a favorite among many of our guests. Have a wonderful day and we hope to see you again soon! Mahalo!
Avis provenant d’un site partenaire

10/10 – Excellent

Paradise Found: A Sublime Hawaiian Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: An unforgettable experience! The condo and Management provided stunning views, immaculate cleanliness, and exceptional service. The guidebook they provided was so helpful, leading us to amazing adventures like horseback riding and waterfall hiking. Highly recommend for an unforgettable stay in Hawaii!. Until next time. Mahalo!
VrboOwner a répondu le 5 sept. 2025
Thank you for the amazing review!!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Two week January getaway

Accomendations were very clean. Could use more dish soap (3), toliet paper (2),kleenex (none), garbage bags (2) for a 2 week stay. Beautiful view AM sun, shade PM. Convenient to town. Pretty quiet in January, Didnt see any children.
Séjour de 13 nuits en janvier 2023
Avis provenant d’un site partenaire

10/10 – Excellent

Nice condo in a great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice condo in a wonderful oceanfront location. Older condo building that has many amenities and a small sand beach. The condo has everything you need for a great vacation. We loved it.
Séjour de 4 nuits en mai 2024
VrboOwner a répondu le 25 mai 2024
Thank you so much for the 5 star review! Greatly appreciated and we hope to see you again soon. Mahalo
Avis provenant d’un site partenaire

8/10 – Bien

Beautiful Salt Water Pool

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love the Casa De Emdeko property. We try and stay here whenever we are in Kona. This particular unit is clean and perfect for the two of us. It was towards the back middle of complex and pretty close to both pools. The saltwater pool is right next the the ocean and it never was crowded! Would stay again!
VrboOwner a répondu le 8 juin 2025
Great thank you so much!!!
Avis provenant d’un site partenaire

8/10 – Bien

Casa de Emdeko 332

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was nice. The view from the lanai was wonderful. We had breakfast and dinner many times and enjoyed the view of the ocean and the sound of the waves. We will return.
VrboOwner a répondu le 12 mai 2022
Thank you so much for the review, and feedback! We are so glad to know you enjoyed your stay, and hope to see you again in the future!
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Really like the area, condo is older and very dated which was ok. The biggest inconvenience was the water was turned off on the entire complex at 9 am. We were getting ready in the morning and check out was at 11 am. Made a good trip end with alot of difficulty. Property manager should've have disclosed this prior to booking.
Séjour de 6 nuits en août 2025
VrboOwner a répondu le 24 sept. 2025
Thank you for sharing your feedback. We’re glad you enjoyed the location, though we’re sorry to hear your stay ended on a challenging note. Unfortunately, the temporary water shut-off you experienced was an emergency situation affecting the entire complex and outside of our control. Because this was not a planned or scheduled maintenance, there was no advance notice for us to share with guests. We completely understand how disruptive this must have been and regret the inconvenience it caused during your checkout preparations. We appreciate your understanding and hope we’ll have the opportunity to welcome you back for a smoother experience in the future.
Avis provenant d’un site partenaire

10/10 – Excellent

Lovely Setting

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was perfect for our needs. Kitchen and bath very well stocked, plus items to take to the beach like chairs, noodles, beach towels and a cooler. Bed and other furnishings were comfortable. The location was the perfect launch point for our daily activities as well. Would definitely stay here again!
VrboOwner a répondu le 12 mai 2022
Thank you so much for the fabulous review! So happy to know you enjoyed your stay; come again soon!
Avis provenant d’un site partenaire

10/10 – Excellent

Kona time well spent

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was great. Loved the sunshine and ocean view from the deck. Very clean and comfortable and my wife and I love Casa EmDeko in general, having stayed in a few other units there over the years. We enjoy the sunset time there, as the locals who live in the complex come out to blow conch shells and enjoy the view as community.
Séjour de 7 nuits en mai 2024
VrboOwner a répondu le 31 mai 2024
So glad you enjoyed your stay here and it was the perfect location for you. We hope to see you again!
Avis provenant d’un site partenaire

10/10 – Excellent

Great location and super quiet

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good size unit for two people with nice views. The common areas are fantastic with two pools and bbq area. The complex is away from the road so no noise from Alii drive. Unit is a bit dated inside but we don’t spend much time indoors anyways. Lots of towels which is always nice.
VrboOwner a répondu le 26 juill. 2024
Aloha Ryan! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day and we hope to see you again soon! Mahalo!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
It was so relaxing and marvelous. The only thing that could’ve been a little bit clearer was what items were going to be furnished in the condo. We overpacked!’lol the saltwater pool that sits next to the oceanfront was just amazing. I took a life-size sugar skull floaty and just floated around in our off time while visiting the Big Island. My dear friend recommended Casa de Emdeko and I went to sleep each night listening to the waves which was the exact same thing that I woke up to. The tranquil of pleasant environment was exactly what we needed.I am 61 years old but I felt 21 the entire time! Thank you so much for the experience of a lifetime!
Séjour de 8 nuits en août 2025
VrboOwner a répondu le 13 sept. 2025
Thank you so much for taking the time to leave us such a wonderful review! We appreciate you staying with us! We hope to welcome you back again, soon! Mahalo, Knutson & Associates
Avis provenant d’un site partenaire

8/10 – Bien

Adequate, though even with and elevator, lots of "mini stairs"

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Except for the up and downs of the stairs, dragging suitcases over all of them, it was quite nice. Really liked their saltwater pool being right on the coast. Conveniently located, not enough parking.
Séjour de 4 nuits en septembre 2023
VrboOwner a répondu le 20 oct. 2023
Aloha, thank you very much for your feedback!
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Nice property we would return

The window coverings in the bedroom need to be fixed. They don’t cover the window in the bedroom. Can opener is worthless. Some of the dishes had food on them. Great lanai. Nice view. Management was very helpful. Comfortable place. Tight on parking but felt secure.
Séjour de 9 nuits en octobre 2023
VrboOwner a répondu le 20 nov. 2023
Thank you for your review, and feedback!! We will work hard to do better!
Avis provenant d’un site partenaire

10/10 – Excellent

Kona October

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good location. Glad to have the AC. Would choose to have a room on the south side to avoid sun in the morning. Room had the items we needed for the beach the grills were convenient and modern, building was well maintained for its age. Very much enjoyed the salt water pool. Staff was helpful when completing arrangements. Over all a nice facility we would come again.
Séjour de 8 nuits en octobre 2019
VrboOwner a répondu le 1 avr. 2020
Thank you so much for taking the time to share your feedback. We are so glad that you enjoyed your stay here at Casa de Emdeko. The common area facilities are a delight to all here; making Casa a very popular vacation spot. We hope to have the opportunity to host you again!
Avis vérifié

4/10 – Médiocre

Points forts : Emplacement
Points faibles : Arrivée, communication
When we checked in, the power to the unit was completely out. We were not informed about this until after we had already landed. We later learned from neighbors that the outage had already been ongoing for several days prior to our arrival.Because there was no power, there were no lights, air conditioning, or elevator access for the first several hours of our stay. We had to carry all of our luggage up to the third floor in extreme heat, which was extremely difficult and not what we expected when booking the property.A few days later, the water was also shut off for half the day and now the air conditioning has gone out and was still out of order when we checked out today. These repeated issues have had a major impact on our stay and overall experience.. We were also told that attempts had been made to contact us regarding these issues before arrival, but we never received any calls, messages, or notifications warning us about the condition of the property.We understand that unexpected maintenance issues can happen, but the lack of communication and repeated disruptions during our stay have been very disappointing.
Séjour de 7 nuits en mai 2026
VrboOwner a répondu le 5 juin 2026
Thank you for your feedback. We sincerely apologize for the inconveniences experienced during your stay. To clarify, the power outage was the result of a complex-wide issue that was outside of our control. We were advised by the association and utility providers that power was expected to be restored the morning of your arrival, which is why we anticipated the issue would be resolved before check-in. Unfortunately, restoration was delayed beyond the timeframe provided to us. As soon as we became aware of the continued outage, we notified arriving guests and provided updates as information became available. We certainly understand how frustrating it was to arrive without power, elevator service, air conditioning, and other normal conveniences, particularly after traveling. While the outage itself was beyond our control, we recognize that it impacted the start of your vacation and we are sorry for that experience. The temporary water shutdown was also a building-related matter managed by the association, and while we strive to keep guests informed of any known disruptions, some events unfortunately arise or change with little notice. Regarding the air conditioning issue later in your stay, our team worked to address the concern as quickly as possible once it was reported. We appreciate your understanding that these were not recurring conditions of the property itself, but rather a series of unforeseen building and utility-related issues.

À propos de l’hôte

Hôte : Knutson property Management Division

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Langue(s) :

Anglais, Hongrois, Slovaque

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