Breckへのゴンドラアクセスの見事な景色！

Thank you for your feedback! We’re glad you enjoyed your stay overall and truly appreciate you sharing your thoughts. We’ll have our maintenance team address the broken window mechanisms and take a closer look at the light in the primary bedroom. We apologize for the inconvenience with the central vacuum system. It is currently inoperable, and the homeowner has chosen not to proceed with repairs at this time. We’re happy to hear you found the mattresses comfortable and enjoyed the robes. Thank you again for your feedback, and we would love to host you again on your next visit to Breckenridge.

Melanie, so thrilled to hear that you and your family had a perfect vacation! Thank you for choosing us as your host!

Thanks Andrew! We're happy you enjoyed your stay. Please let us know if we can be of assistance in the future. We'd be happy to host you again. -Alpine Edge

Jerod, we'd love to have you back anytime. Thank you for staying with Alpine Edge.

Sara, so happy to hear! Thanks for being such a great guest. We would love to have you back in the future!

Michael, thanks for choosing us for your mountain getaway! Hoping to host you the next time you are in town!

Hey Carrie, Thanks for your review! We're glad to hear you enjoyed your stay in the Shock Hill neighborhood and we would love to welcome you back anytime!

Laura, so happy that your first experience was a great one! We can't wait to welcome you all back next time Breck is on the books!

Thanks Gina! We're happy you enjoyed your stay. Please let us know if we can be of assistance in the future. We'd be happy to host you again. -Alpine Edge

Thank you, Jonda! We’re thrilled you loved the home. We truly appreciate your patience with the internet issue and have resolved the issues by having an Xfinity technician dispatched. We’d love to have you back anytime for another mountain getaway!

Risa, the views of this house is our favorite part!! Happy you were able to enjoy them during your stay! Hope to see you again the next time you are in Breckenridge!

Matt, Thank you so much for your review! We appreciate the kind words and are happy we could help with the lost item. Thanks for your tip about checking local activity calendars, summer season does ramp up fast after early June. We’d love to have you back!

Thanks Lisa! We're happy you enjoyed your stay. Please let us know if we can be of assistance in the future. We'd be happy to host you again. -Alpine Edge

Hey Pam, Thank you for taking the time to share your feedback. We want to clarify a few points to provide a more complete picture on what happened starting with our inability to do our pre-arrival inspection, given that your party checked in three hours early without authorization. Our pre-arrival inspection is an essential part of our operations and has proven a successful tactic in addressing maintenance concerns proactively. We ensure everything is in order in the home. Due to your early check-in, we were unable to perform this routine inspection nor address any of the issues that you found prior to your arrival. When you notified us about the kitchen utensils, we promptly delivered additional silverware. We understood from our conversation that while you had enough for immediate use for all of your guests, you wished for more to avoid washing between meals. Concerning the stove burners, our technician arrived within 30 minutes of your call. However, we were informed by another member of your party that they were able to operate the burners without our assistance and they were unsure why we were called. Regarding the refrigerator, we provided guidance over the phone on adjusting the temperature, and you confirmed the issue was resolved. Throughout your five day stay, our team visited the property daily in response to your concerns. We understand that our frequent visits became disruptive to the other members of your party, and they started to no longer let us into the home as they felt there were no issues to address. We apologize for the garage, as this was an issue that we learned about the day of your check-in, the tension spring of the garage snapped, we believe due to the extreme cold temperatures we were having and the garage technician had to order a part to replace the spring. We truly do apologize for the inconvenience of the garage situation during your stay we did our best to address it in a timely fashion. We strive to provide a positive experience for all our guests. We regret that there was a disconnect between the feedback you provided during your stay as you had told us you guys were loving your stay but your review seems to say otherwise. We truly do value your feedback and will use it to improve our services. We are available to discuss this further if you wish to contact us directly.

Thank you for your feedback, Brad. We sincerely apologize about these inconveniences in the home. We were unaware of the poor quality of utilities/knives and we will be looking into improving those for the safety and comfort of our guests. As for the dishwasher, unfortunately, we are at the mercy of our appliance providers as we are not an appliance company. The part to fix the dishwasher was rush ordered and two day shipped, but did not arrive until after your stay. We were disappointed in the outcome of this service and have expressed both our and your displeasure to the companies involved- our guests should not have to wash dishes on vacation. Again, we apologize for these inconveniences and appreciate your understanding. We will be looking to utilize this review to further improve the home for future guests. All the best, Alpine Edge