Disfruta de un aparcamiento cómodo y seguro en las instalaciones, algo poco común en la zona.
Descubre lugares de interés cercanos
Cerca a pie de Princes Street
3 habitaciones2 baños6 huéspedes
Servicios populares
Aparcamiento sin asistencia disponible
Cocina
Lavadora
Balcón
Wifi gratis
Zona de estar
Echa un vistazo a la zona
Edinburgh, Scotland
Royal Mile
Place, Royal Mile
A 1 min a pie
Catedral de St. Giles
Place, Catedral de St. Giles
A 3 min a pie
Mercado Grassmarket
Place, Mercado Grassmarket
A 7 min a pie
Edimburgo (EDI)
Airport, Edimburgo (EDI)
A 31 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 6 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama doble
Habitación 3
2 camas individuales
Sala de estar 1
1 cama individual
2 baños
Baño
Bañera o ducha · Bañera · WC
Baño
WC · Solo ducha
Otros espacios
Cocina
Balcón
Comedor
Acerca de este alojamiento
Penthouse Apartment on Royal Mile | Three Bed
This spacious top-floor apartment offers comfortable accommodation for up to 6 guests, with 3 well-appointed bedrooms. The double bedroom features a double bed, the master bedroom has a king-size bed and en-suite, and the third bedroom includes two single beds. The master bedroom also provides ample storage, perfect for stowing away all your shopping and souvenirs.
A second bathroom includes both a bath and shower, ensuring a relaxing experience after a day of exploring. The open-plan living and dining area is ideal for entertaining guests or giving children plenty of space to play. The fully equipped kitchen has everything you need, and the apartment’s skylight windows and hard flooring create a bright, inviting atmosphere filled with natural light.
Located on the top floor, the apartment offers peace and quiet at night, and stunning daytime views from your own private balcony. No need to worry about stairs, as there is an elevator to take you up from the ground floor—though once inside the apartment, a flight of stairs leads up to the main landing and corridor connecting all rooms.
Important note: The building features an elevator to the 4th floor, but a small flight of stairs inside the apartment must be climbed to reach the main living area.
Our check-in method is simple and convenient: Self-check-in is the only option, with the key securely stored in a key safe at the property.
Parking is not offered by us but you can find paid public parking in nearby streets.
The apartment's location is unbeatable. Edinburgh's famous Royal Mile is just a short walk away, along with a wide range of attractions within 15 minutes, including Edinburgh Castle, St Giles’ Cathedral, Arthur's Seat, and plenty of historic sites, whisky tastings, bars, eateries, and shops.
Please note a security deposit registration will need to be completed prior to arrival in order to receive the codes for check-in, no money is actually charged but there is a pre-authorization of 1 euro, this is not applicable for Airbnb bookings.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Edimburgo
Este apartamento se encuentra en Edimburgo, en el centro. Además de visitar lugares emblemáticos como Royal Mile y Castillo de Edimburgo, podrás apreciar la belleza natural de Jardines de Princes Street o Playa de Portobello. ¿Viajas con niños? Entonces una buena opción será llevarlos a Zoológico de Edimburgo, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en Centro Internacional de Conferencias de Edimburgo.
Edimburgo (ZXE-Estación de tren de Edimburgo-Waverly): 4 min a pie
Parada de tranvía St Andrew Square: 8 min a pie
Aeropuerto de Edimburgo (EDI): a 40 min en coche
Restaurantes
Starbucks - A 1 min a pie
Bella Italia - A 1 min a pie
Albanach - A 1 min a pie
Pret a Manger - A 2 min a pie
Grand Cafe at the Scotsman - A 2 min a pie
Preguntas frecuentes
¿En Penthouse Apartment on Royal Mile | Three Bed se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Penthouse Apartment on Royal Mile | Three Bed?
A fecha de 5 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Penthouse Apartment on Royal Mile | Three Bed el 9 de jul de 2026 son de al menos 754 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Penthouse Apartment on Royal Mile | Three Bed?
El aparcamiento sin asistencia está disponible por 4.9 GBP.
¿A qué hora se realiza la entrada en Penthouse Apartment on Royal Mile | Three Bed?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Penthouse Apartment on Royal Mile | Three Bed?
La salida se realiza a las 11:00.
¿Dónde se encuentra Penthouse Apartment on Royal Mile | Three Bed?
En pleno corazón de Edimburgo, este edificio de apartamentos para familias se encuentra a pocos pasos de City Chambers y Royal Mile. Princes Street y Castillo de Edimburgo también están a menos de diez minutos. Edimburgo (ZXE-Estación de tren de Edimburgo-Waverly) y Estación de tren de Edinburgh Waverley se encuentran a 5 min a pie.
Comentarios
9,4
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
26 comentarios de un total de 33 con una puntuación de 10 - Excelente
10 - Excelente
26
5 comentarios de un total de 33 con una puntuación de 8 - Bueno
8 - Bueno
5
1 comentarios de un total de 33 con una puntuación de 6 - Normal
6 - Normal
1
1 comentarios de un total de 33 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 33 con una puntuación de 2 - Horrible
2 - Horrible
0
9,4/10
Limpieza
9,8/10
Llegada
9,2/10
Comunicación
10/10
Ubicación
9,6/10
Precisión del anuncio
Comentarios
Verificado
8/10 Bueno
Andrea P.
21 de may de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place and location. It was loud late at night. The partying went on until 3am a few nights of our stay. Otherwise was a perfect place.
Andrea P.
Se alojó 3 noches en mayo de 2026
Respuesta de VrboOwner el 22 de may de 2026
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support. We would love to have you back, and we will make your next visit even more enjoyable.
As the property is located within a shared building and a popular high street, situations like this can happen and affect residents. We are sorry that this happened during your stay, but unfortunately is beyond our control.
Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable. Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards,
mySTAYINN Team
Verificado
10/10 Excelente
Cynthia T.
18 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
My family loved the Penthouse apartment! The location was excellent, we were so close to everything in Old Town. The apartment was very clean and had everything we needed during our stay. The beds were very, very comfortable! So much so I had a hard time getting my family up to explore the city. Also the communication with the property managers was excellent! We would highly recommend the apartment!Thank you for a wonderful stay in Edinburgh.
Cynthia T.
Se alojó 2 noches en marzo de 2026
Respuesta de VrboOwner el 19 de mar de 2026
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you and your family loved the Penthouse apartment and enjoyed its central location in Old Town. It’s great to know that you found everything clean, well-equipped, and especially comfortable though we hope you still managed to get out and explore a bit of Edinburgh despite those cozy beds!
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It’s also fantastic to hear that our team’s communication made a positive difference to your experience.
It was a pleasure to host you, and we truly appreciate your kind words and support. We would love to welcome you back and will do our very best to make your next visit even more enjoyable. Please don’t hesitate to reach out if there’s anything we can do to make your future stay even more memorable.
Thank you again for choosing to stay with us—we hope to see you again soon!
Best regards,
mySTAYINN Team
Verificado
10/10 Excelente
Amy M.
8 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
What a fantastic location and who would have thought you could enjoy a rooftop patio in February in Scotland? But we did!
Amy M.
Se alojó 4 noches en marzo de 2026
Respuesta de VrboOwner el 10 de mar de 2026
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations.It was a pleasure to host you, and we appreciate your kind words and support. We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable. Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Jody C.
17 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
A perfect location and a beautiful spot! Our family of five loved it!
Jody C.
Se alojó 3 noches en julio de 2025
Respuesta de VrboOwner el 19 de jul de 2025
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Paul R.
4 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Comfortable accommodation in a great location
Our family of 6 really enjoyed our stay. Apartment is in a great location, spacious and comfortable
Paul R.
Se alojó 5 noches en agosto de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Stephanie E.
8 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent property
Beautiful, large, clean, in a great location. Would stay there again.
Stephanie E.
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
8/10 Bueno
Paul R.
2 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place in a great location
We really enjoyed our stay in such a fantastic location - if you aren’t concerned about car parking it couldn’t be better placed for exploring Edinburgh.
Comfortable stay for 6 people, particularly a family
Paul R.
Se alojó 10 noches en agosto de 2024
Respuesta de VrboOwner el 7 de sept de 2024
Thank you for taking the time to write a nice review of your stay at our property. We are glad that you had a great time and that we met your expectations. It was a pleasure to host you.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Jeffrey H.
22 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Location and Property
Wonderful spot right in the heart of old town. Excellent experience and very nice property
Jeffrey H.
Se alojó 3 noches en mayo de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Doug and Jen G.
4 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Good location
We were able to walk to all the sights we wanted to see. Shops and a variety of restaurants were all close. It was very comfortable for the three of us.
Doug and Jen G.
Se alojó 3 noches en mayo de 2025
Respuesta de VrboOwner el 19 de jun de 2025
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
De un sitio asociado
10/10 Excelente
michelle
6 de ene de 2025
Fantastic few days for my birthday with family
"Fantastic few days for my birthday with family
The location was fantastic, it was a lovely apartment that had everything we needed with amazing views
"
michelle
De un sitio asociado
10/10 Excelente
Marcus
6 de mar de 2025
Nice Appartement at Royle Mile
Nice Equipment
Everything you need is there
Nice view
Perfect Place to stay
The heating
Marcus
De un sitio asociado
10/10 Excelente
Marguerite
6 de ene de 2025
The place met all our needs
The place met all our needs. So comfy and homely. Great cooking facilities and crockery . Relaxing sofa and a great little balcony. Excellent decor .
Marguerite
Verificado
10/10 Excelente
Bradley W.
2 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect Location
You cannot get a much better location on the Royal Mile. Convenient to everything. A clean and spacious city center apartment. Very comfortable.
Bradley W.
Se alojó 2 noches en marzo de 2025
Respuesta de VrboOwner el 3 de abr de 2025
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We're so happy to hear that you enjoyed the location – we agree, the Royal Mile is tough to beat! It’s great to know you found the apartment clean, spacious, and comfortable. We’d love to have you stay again the next time you’re in the area.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Sue H.
19 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location, clean and comfy!
Great central location. Walkable to everything. Clean and very comfortable and well appointed.
Communication with managers excellent.
Sue H.
Se alojó 8 noches en enero de 2024
Respuesta de VrboOwner el 20 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Laurie S.
19 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Comfortable
Nicely appointed and centrally located.
Laurie S.
Se alojó 5 noches en septiembre de 2023
Respuesta de VrboOwner el 20 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Andrew E.
18 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Would stay again
Great location, plenty of space to stretch out after a long day. Wi-Fi was slow but that wasn’t super important. Good beds and bathrooms. Nice balcony.
Andrew E.
Se alojó 2 noches en abril de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
De un sitio asociado
10/10 Excelente
Amanda
18 de ene de 2025
Lovely apartment overall.
The size of the apartment is great, location was good.
The door to the balcony needs looking at.
Amanda
Verificado
10/10 Excelente
Bev K.
22 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Best location in Edinburgh
We absolutely loved this place. Accommodations were clean and very comfortable. The location is great. Right on the Royal Mile within walking distance of everything we wanted to do. It was a bit noisy. The pipers play right outside the building but I loved hearing them. Our host was lovely, very accommodating and responsive. I definitely recommend staying here.
Bev K.
Se alojó 7 noches en junio de 2025
Respuesta de VrboOwner el 23 de jun de 2025
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
Viajero verificado
28 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fabulous Location
Beautiful location right on the Royal Mile. Plenty of restaurants nearby. Up a mess of stairs or a long hill if you come on the train. Worth it once you get there.
Viajero verificado
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
10/10 Excelente
John H.
14 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Edinburgh
Spectacular
John H.
Se alojó 4 noches en septiembre de 2024
Respuesta de VrboOwner el 19 de sept de 2024
Thank you for taking the time to write a review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards,
mySTAYINN Team
Verificado
10/10 Excelente
Karen W.
18 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Royal Mile Penthouse Charm
This Penthouse was perfectly located on the Royal Mile with the convenience of a Starbucks just steps away for your early morning coffee … the apartment was beautifully decorated and outfitted with everything you could possibly need for your stay.
The place was squeaky clean and well- maintained… it was absolutely stunning!!!
Karen W.
Se alojó 3 noches en mayo de 2024
Respuesta de VrboOwner el 21 de may de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We are delighted to hear that you found the penthouse perfectly located on the Royal Mile and enjoyed the convenience of having a Starbucks just steps away for your early morning coffee. It's great to know that the apartment was beautifully decorated and outfitted with everything you could possibly need for your stay. We take pride in ensuring our property is squeaky clean and well-maintained, and we are pleased that you found it stunning.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards,
mySTAYINN Team
Verificado
10/10 Excelente
Angela R.
6 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Royal Mile Royalty
First visit to Edinburgh. Spacious penthouse apartment right in the middle of Old Town. Slept our family comfortably. Great access to shopping, restaurants and sightseeing, events. The lack/distance for parking is our only negative for this property.
Angela R.
Se alojó 3 noches en octubre de 2023
Respuesta de VrboOwner el 19 de abr de 2024
Thank you for taking the time to write such a lovely review of your stay at our property. We are thrilled that you had a fantastic time and that we met your expectations. It was a pleasure to host you, and we appreciate your kind words and support.
We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
8/10 Bueno
Peter D.
3 de jun de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Great Location
Great location in the heart of Edinburgh's old town. Well equipped apartment, tastefully decorated and furnished. Clean but getting tired, and could do with some maintenance (lots of scuff marks on walls and on furniture), so we felt this wasn't the premium offering that was advertised. Apartment seems to be managed by separate Agency MySayInn, which seems to be badly managed and suffers from poor reviews....explaining the clumsy joining process and lack of response when we tried to highlight various maintenance issues etc.
Peter D.
Se alojó 3 noches en mayo de 2024
Respuesta de VrboOwner el 5 de jun de 2024
hank you for taking the time to write a review of your stay at our property. We are glad to hear that you enjoyed the great location in the heart of Edinburgh's old town and found the apartment well-equipped, tastefully decorated, and furnished. However, we apologize that the cleanliness and maintenance did not meet your expectations and that you felt the apartment wasn't the premium offering advertised.
We are sorry that you didn't feel comfortable letting us know about the issues as they arose, as we could have addressed these promptly during your stay. We would like to assure you that we are always available to address any concerns our guests may have. We are available for our customers from 8 am till 10 pm, but we never received any complaints during your check-in. If we had been made aware, we would have fixed these issues for you.
We appreciate your feedback about the management process and will take it into account as we strive to improve our services. We would love to have you back, and we will make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable. Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards,
mySTAYINN Team
Verificado
8/10 Bueno
Brittany T.
24 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Iowans in Edinburgh
We came to Edinburgh for 5 nights at the beginning of the Fringe festival. We booked this stay for the location because we went to the Royal Military Tattoo and we liked how close it is to Edinburgh Castle. While we liked the location for some things, if I were to stay again I would not stay on the Royal Mile! It was very loud and the apartment was rather hot and stuffy. One of the windows didn't close properly, either. If you are coming from the United States, there is a washing machine, but there is no clothes dryer. It is above an Indian Restaurant and so it also had a unique smell that we were not fond of. We did like being able to spread out in the 3 bedrooms.
Brittany T.
Se alojó 5 noches en julio de 2024
Respuesta de VrboOwner el 2 de sept de 2024
Thank you for taking the time to write a good review of your stay at our property. We are glad that you had a good time and that we met your expectations. It was a pleasure to host you.
The property information, including details about the washing machine and dryer, is provided in the listing and in the guidebook sent before your check-in. It’s best to inform us about any issues such as a window not closing or heating problems during your stay so we can address and assist you promptly. Regarding the smell from the nearby Indian restaurant and the loud noises, we understand this can be inconvenient, but unfortunately, it is outside our control.
Please do not hesitate to reach out to us if there is anything we can do to make your stay more memorable.
Thank you again for choosing to stay with us, and we hope to see you soon.
Best regards, mySTAYINN Team
Verificado
4/10 Mediocre
h m.
26 de jul de 2022
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Zero response from managers
Hardly "Luxury". The furniture is cheap- like that of a 'show-house', and the sheets aren't natural fibres. There was a ball of human hair in one bathroom, and the door to the small balcony was locked- emails; phone calls; texts; received no reply! There were no toiletries of any kind provided. Caveat emptor!
h m.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 19 de abr de 2024
We understand that there were issues that arose during your stay, and we regret that we were unable to provide you with a satisfactory resolution. We are constantly working to improve our services and your feedback will help us to identify areas where we can make improvements.
The balcony normally opens by pressing the button and sliding to the side the door we don't have a key to lock it and our property manager checked and was working when you checked out. As for the hair in the bathroom we wish you would show proof of this during your stay so we could fix it. We were responsive. Lastly for toiletries are toilet paper, conditioner, shampoo and shower gel and we have it in all properties including during your stay.