Beautiful Princeville Condo ~ 2 Bedroom ~ Wyndham Bali Hai Villas Resort!

Had a wonderful couple days there. Loved the pools and hot tubs!

The staff at the resort were overly persistent that we attend a time share event to see if we would be interested in purchasing a time share. That was the first thing that really irritated me. The pictures that are shown for the room you will stay in aren’t even the room you get so If you think you’ll have a king and two queen beds know that may not happen. We did love the pool that was closest to our room, it was less crowded that the one at the clubhouse. This condo seemed like it was in need of updating, the countertops were peeling up, and the fans didn’t run well so it made for hot evenings. There is NO AC so be aware of that. I know many of these things have nothing to do with the “owners” it is a time share so just know they’ll push for you to go to the seminar.

If you are looking for a place on the beach or near it, this is not it. Princeville is a great location, but just note you need to drive to Hanalei or walk a mile to get to the beach at the St Regis. If you love golf and a quiet location, this place is good.

Our 3 stars really reflects on the front desk staff. When we booked a 2 bedroom unit, and stated we needed 2 queens or 2 doubles for our 2 teenage kids. When we check in, the staff (all 3 of them) were slow to acknowledge us or welcome us. The room we requested was not available, and it took some serious convincing to get the manager to 'move some things around' to accommodate. Understandable, but lame service or acknowledgement of our needs.

When we asked for beach towels, they said come to the front desk for them. We went, but they were out. Told us they would call housekeeping and have them delivered. They didn't, we had to call them to get our towels. Granted, we are not talking about major flaws, but the attention to their guests and overall service of the front desk staff was sub par. And considering there were 3 of them on duty when we arrived and no one in the lobby, they really had no excuse to be attentive.

We will not stay here again.

Everything about Bali Hai Villas exceeded my expectations. The property was beautiful, the units were clean and the location had us close to everything we wanted to do. The days that we decided to be lazy, we still were able to take advantage of the lagoon pools and the barbecue area. Our favorite beach ended up being just a walk down the road at a place they called Hideaways. I'll definitely try to stay here again on any future trips.

Our stay at Folly hi Phyllis was very enjoyable. Parking spaces are incredibly tight, so keep that in mind when booking a rental car. You may want to choose a smaller size. There are two beautiful, lagoon-style pools with waterfalls. We were there in mid-May, and they were cold. While it was still good enough to swim, it may be a consideration to take into account in the fall and winter months.