Riverview Getaway

Thank you Julia and Tracy. Hope you’re recovering from your fall up in Elkhart Lake. You were great guests and are welcome back any time!

Thank you for the review and kind words Kristen. Hope to see you back in the future!

Thank you for your kind words and positive review. The boys were excellent guests.

It was a pleasure meeting and hosting you. Hope you can come back again.

Thank you Debra. I’m working on it. Hope to see you again.

Lia was an excellent guest. The rental space is pretty clearly listed as the lower level of the property. It is separated from the upper level by a vinyl accordion door at the bottom of the steps and has solid core privacy doors for both the bedroom and the other lower living area (marked “Please Close Door for Privacy”. Admittedly, there is some sound transference at times which may be an issue for some guests.

Stacy, Chris and their family were awesome guests. It was our pleasure sharing our home with such nice people and knowing they enjoyed their weekend getaway.

Brian, his wife and their lovely dog Alice were perfect guests. They enjoyed and took care of the property and made it very easy to host. As our first ever VRBO guests at the Riverview Getaway, they will always hold a very special place. Hope all our future guests will be as great as them.

We were quite surprised and taken aback by the review by Ms. Toni, especially since she had mentioned both during and after their stay how much she and her boys had enjoyed their visit. As we now understand it, her main concerns were centered around 1) security and 2) the flagstone access path leading to the lower level of the property being rented. In our view, the home is located in an extremely safe, small Wisconsin town in an excellent neighborhood and the path is quite well lit with 6 path lights and 3 bright motion lights. As background, since Ms. Toni (admittedly) had not read the listing or the detailed entry instructions that we provided to her, her boys entered our personal home (the upper level) which was unlocked and after some confusion phoned us for guidance. We were able to walk Ms. Toni though the entry process over the phone but we thought it best to return home, speak to her and make sure that everything was ok. In our small town, this action would normally be considered courteous and hospitable. During their stay, we made numerous accommodations to Ms. Toni’s frequent requests and did our best to make their visit a pleasant one. The boys enjoyed using our kayaks, canoes, Paddleboat, golf clubs, games, etc. but did not return what they used to where they found them nor care for them properly. Upon their departure, we noted damaged and missing property for which we filed an insurance claim which was ultimately paid. We chose not to review the guest but decided to just move on since our monetary damages had been covered. Our only concern is that we expect a balanced and fair review of their visit. We strive for all of our guests to have an excellent experience and our ratings demonstrate that we have had a good degree of success. We are sorry that Ms. Toni was not fully satisfied and wish her and her boys all the best.