2/10 Terrible
Elizabeth G.
Apr 25, 2023
Liked: Location, listing accuracy
Disliked: Cleanliness, communication
Cheerleading Worlds
We checked into our first room & it smelled like smoke. We moved rooms and was ok for two days. Then the last night they had a pipe burst across the hall. They said our room was ok but in truth it was soaked in our room too. The MOD tried to convince us to stay in the room till the next morning. I said no and we needed to move. Then they tried to move our stuff through the scalding hot water in the hallway. So we ended up moving it through the bushes outside the sliding glass door. My daughter ended up breaking her wrist moving it all. Then we were moved to another tower and a higher room. Well in that room the carpets were wet also!! They took an hour to come and look. When they did finally come they told us it was wet because they cleaned the carpets. Well that was NOT ok. It took until 2 in the morning for them to move us to a better room till we left in the morning for our flight. It does not help that I am a combat Veteran with severe PTSD and this whole experience set my anxiety/panic attacks into overdrive.
Elizabeth G.
Stayed 4 nights in Apr 2023