6/10 Okay
Lauren S., Dallas, Texas
Jan 24, 2023
Liked: Cleanliness, location
Disliked: Check-in, communication
Nice location but had maintenance issues
Unfortunately, we were there 5 minutes when the guest toilet started pouring (from the back of the tank) all over the bathroom. Called the office at 11:00pm they sent someone immediately. He said the office will give us discount for the issues with the toilet since we weren’t able to use it. Soon after the maintenance staff fixed it it wouldn’t stop over flowing so I had to turn off the water again. I called and explained to them I was going to be there by myself and felt uncomfortable with people coming and going plus I was only going to be there a day and half. An hour later two men showed up to fix the toilet again. Unfortunately, I just had to leave the condo so they could work on the toilet. Later that day I requested a late checkout for the following day. They charged me for a late checkout and my keys stopped working 3 hours before my paid late checkout so I had to call the office for the 7th time in two days so they could bring another set of keys. I was waiting outside the building for my keys and the girl who dropped them off was so rude. Overall the place has new living room furniture which is cute but they never gave me any discount for a non working toilet nor the issues with the staff so I would not recommend renting with this property management company.
Lauren S.
Stayed 2 nights in Jan 2023