This “house” is beyond nasty & unsanitary. We walked in and straight back out. Pool green/slimy, walls disgusting, furniture covered and I was scared to look under the cover at what the furniture looked like. Appliances, tables, counters completely nasty. Half the light switches don’t work, blinds broke and barely hanging on the windows, however you get a free marijuana buzz walking in the front door and if you want more of a buzz, open the garage door. This home is inhabitable and you will be sick and disgusted from the moment your turn the lock. The owner will then ghost you and VRBO to try to keep the money from the reservation. And the stair railing is falling off the wall which is really safe. Calls to the correct city/county officials for this “home” to be inspected are in the works.
Amber M.
2024 年 3 月に 4 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
2/10 (非常に不満)
craig b.
2017 年 3 月 3 日
Horrible, Dirty and Unacceptable -BEWARE!
Your home on the "Home-away" site came up several times, which prompted us to look further at the location, amenities, pictures, and ultimately choose to spend out hard earned money with you.
Upon arriving to the house we were shocked to say the least as to what you described as a "A first class vacation home".
The house is run down, not to mention the tile floors were gritty with sand and dirt. The pool was filthy, there was scuffing of the paint on most walls, broken window blinds in most rooms, broken flooring and thresholds throughout t....in fact, the steps leading upstairs had been taped with masking tape, which in my opinion is a major trip hazard. This was by far NOT the first class vacation home promised. Even the trash and recycle receptacles on the side of the house were overflowing with the previous guests waste when we arrived.
Given our daughter is on a cancer treatment plan, we need to be sure of cleanliness....and this house was nowhere near acceptable.
It is frightening to see how different what we saw was from the online photos.
We checked out after the first night and found an alternate location, our original plan was to stay at this location 5 nights. The response we received from our notification of our leaving was that the house was in perfect condition, we were given only 400.00 back from the amount we payed for the house, even though we only stayed one night. I sent the owner an email with pictures, however he only apologized and offered a free night....no thank you.
If anyone reading this would like, I would be happy to send the pictures I took......RENTERS BEWARE!!!
craig b.
10/10 (非常に良い)
Richard Z.
2022 年 11 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Work trip
Very nice property in a good location.it fit all our needs
Richard Z.
2022 年 11 月に 12 泊滞在
10/10 (非常に良い)
Cesiah L.
2022 年 8 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excelente
Una casa muy bonita y amplia, excelente estancia.
Cesiah L.
2022 年 8 月に 7 泊滞在
8/10 (良い)
sanny s.
2022 年 1 月 15 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good house
House is big and spacious, great location near to great stores and close to the parks . clean can be better . Fridge need to be replaced inside the door are made by paper and tape and is not colder enough .we really enjoy the pool, heat is new and we have it for our stay . Everything works well. I really recommend this house for big groups. We had a great time there .
sanny s.
2021 年 12 月に 9 泊滞在
10/10 (非常に良い)
Damaris R.、Clayton NC
2021 年 8 月 30 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We had an awesome time!!!!
The house was big enough to accommodate us all, the children as well as the adults enjoyed the pool very much. The owner helped us very much in the rental process. We truly enjoyed staying in the house. The neighborhood safe and quiet.
Damaris R.
2021 年 8 月に 6 泊滞在
8/10 (良い)
Lydia M.
2021 年 8 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good Vacation
The location was great and quiet. We had a couple of issues, but the owner sent someone over to fix them. Good stay for anyone looking for a family vacation rental.
Lydia M.
2021 年 8 月に 7 泊滞在
10/10 (非常に良い)
Kimberly J.
2021 年 7 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect place for family time
We had a wonderful time. This house gave us everything thing we need. It was big and spacious enough for everyone to have their own room and not feel on top of each other. The kids loved the pool. They wanted to spend more time in the pool tham the parks.
Kimberly J.
2021 年 6 月に 6 泊滞在
10/10 (非常に良い)
Sonya R.
2021 年 5 月 29 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Bang for your buck, Fun in the pool
Upon arrival homes front lawn was trashed. Property had maintenance issues. Property management was awful. Owner was very responsive, respectful, professional. Overall would stay there again as it was able to accommodate our family and the home was as advertised. Love, love, loved the pool. Home was cleaned properly inside. However, someone accessed the pool in back yard while we were at a dinner show only gone less than 3 hours made us very uncomfortable the last 2 days.
Sonya R.
2021 年 5 月に 6 泊滞在
6/10 (普通)
Shantel J.
2021 年 4 月 4 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン
Rough start but we turned it around!!!
Had the bday weekend for my friend. Started off rough because the cleaning lady was still there at 4 when we checked in and we was trying to decorate before my friend got there.And she was still there for at least 2 hours. So that kinda threw us behind with the activities we planned. The house is a little dated. Needs some upgrades but is livable for your stay. The pool never heated so the owner said he will reimburse me for that. The sliding glass door didn’t lock. The owner sent someone out to fix it, however it still didn’t work. House needs a lot of maintenance. I love the neighborhood, gated community so loved the ambiance. But we made the best of our weekend. Like I said it wasn’t a total lose. The house is doable but there is a lot of maintenance needs to be done!!!
Shantel J.
2021 年 4 月に 2 泊滞在
10/10 (非常に良い)
Taylor A.
2021 年 2 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Much Needed!!
This house is huge! It was 6 of us and we didn’t feel crowded at all! The pool and spa is amazing. Check in was easy. Upon arrival the house we getting clean and sanitized. We enjoyed every moment of it. Until next Time ❤️🥰
Taylor A.
2021 年 2 月に 3 泊滞在
4/10 (不満)
keri w.
2020 年 4 月 6 日
気になった点 : コミュニケーション
Terrible communication
We paid extra for the pool to ge heated, when we arrived, the water was low & there was no heat. Several issues with broken stairs & broken patio handle.
I took photos & sent it to the owner, he was no very responsive.
The next day, my husband had to put water into the pool, and still had no heat.
Finally the owner responded to fix the broken stair & address the pool heat.
On the 3rd night the pool finally started to warm up. We tried several times to contact the management company & he would not return my calls.
We are still waiting for our deposit & refund for the 3 days of no heat in the pool.
keri w.
2020 年 3 月に 7 泊滞在
10/10 (非常に良い)
Christina E.
2020 年 3 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect for our situation.
The property was clean and had plenty of room for my employees. This was a business trip unfortunately not a fun trip. However, we did enjoy the game room in the garage and sitting outside around the pool. Nice neighborhood to walk my dog and to go for a jog!
Christina E.
2020 年 2 月に 3 泊滞在
2/10 (非常に不満)
Pat S.
2019 年 9 月 13 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Would not recommend. Many smoke detectors were not connected. Furniture was ripped, bugs in b-room
We did not get a refund. We contacted owner and HomeAway about condition of house. Imagine, smoke detectors not connected, bugs in downstairs bedrooms, furniture ripped in living room and kitchen stools, refrigerator leaked water on floor, chairs by pool were broken and had duct tape to use as a repair that didn’t work and many other issues. This was our vacation with our children and grandchildren. We left. I would not recommend.
Pat S.
10/10 (非常に良い)
abel f.、Berwyn ill
2019 年 8 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good
Very good
abel f.
2019 年 6 月に 5 泊滞在
4/10 (不満)
Dale B.
2019 年 5 月 30 日
disapointed
There were several maintenance issues that were not addressed until 2 days before the end of my stay. These issues should have been taken care of before I arrived.
Dale B.
2019 年 5 月に 8 泊滞在
10/10 (非常に良い)
Narci F.、Boston, Massachusetts
2018 年 12 月 9 日
Excellent Property
we definitely want to go back
Narci F.
2018 年 11 月に 5 泊滞在
10/10 (非常に良い)
Robert T.
2018 年 10 月 20 日
Guys Golf
We had 7 guys and enjoyed each having a bedroom. House was clean, plenty of towels. Beds were comfortable. Pool was a welcome enjoyment after 27 holes a day. Tank for propane was dirty and I would not remove it to get propane, but the grill was brand new. Location was better than last time we came to Orlando and stayed well outside Orlando down past Champions Gate and the rides just to go to dinner were long, so this location in Kissimmee was much more accessible to the area.
Robert T.
10/10 (非常に良い)
David G.
2018 年 9 月 16 日
Gorgeous and well kept house.
Property and location is beautiful. The owner was always available for questions. Pool and jaccuzzi were awesome and my kids loved being there as well. I highly recommend and will consider going back again :)
David G.
10/10 (非常に良い)
Maria C.
2018 年 1 月 19 日
BEATIFUL HOME
We had wonderful stay. This house is so beautiful, comfy, clean. We really enjoyed our stay. The pool is great. Everybody loved this house.
Maria C.
8/10 (良い)
Jacquelyn A.
2018 年 1 月 14 日
It was clean and comfortable. The family enjoyed their staying together was accomplished.
My family enjoyed the property. It was spacious and clean and the pool was nice, warm and inviting. The funiture, beds and bedding, kitchen appliances, dishes and cookware was great. Having accessories for infants was a nice touch.
The upstairs front left bedroom (as you face the house from the street) where the twin beds are, had a celing fan that is making a terrible noise so we weren't able to use it to keep that room comfortable. In that same room we were not able to plug the small lamp in because the socket was not usable. We found other sockets didnt work when we thought we charged cell phones but woke up to dead phones. We had to buy light bulbs for the lamps and batteries for the tv remote controllers and in the main living area the cable remote on, off, and volume controls did not work and the TV remote did not work at all. That made it a challenge having to go behind the tv to get to those functions. The grill looked unusable and uninviting to use and all the ripps and patchwork in the patio screens took away from the appearance and appeal of the house. It gave the apperance someone tried to break in at some point.
The garage is advertise as a rec room but the pool table is off balance, the cue sticks are missing tips, no chalk provide and the fooze ball table is missing a row of players.
Since this was the first time my extended family had been to one of these, it didnt take away their enjoyment but my husband and I have and if i rated yours compared to those we have stayed in before, this one would be between a 3 to 3 and a half.
Another suggestion would be to provide some basic cleaning supplies and paper towels needed to get visitors started.
I know these are all small issues but these area things that complete the feeling of being "at home" while on vacation and would bring me back yo your property.
I know everyone doesnt take care of other peoples property like they should and it cost to keep repairing things but you want people to feel welcome and proud to recommend this house and not apologize or caution people about the flaws.
Overall it was a great stay.
Jacquelyn A.
2017 年 12 月に 7 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Carline L.
2017 年 12 月 6 日
Lived up to expectation.
Loved the key pad entry that made it easy for all of us to come and go randomly. The house is massive- there was room for everyone. We loved the cleanliness of the place.The kitchen was well stocked with the essentials . I had minor questions that I sent to the manager via email and his prompt responses were well-appreciated. Would recommend some basic amenities like salt & pepper, bath soap, dish washing soaps and laundry detergent in case there’s a need to wash a bed sheet for example. Would stay there again but would be concerned about the additional charges for using the BBQ, pool and jacuzzi, or for even extending check-out for a few hours if the house was not emmediately rented out.
Carline L.
2017 年 11 月に 3 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Dawn W.
2017 年 7 月 17 日
Great House , spa issues
The house is exactly as advertised, it was clean and ready. Only issue was hot tub never reached 84/85 degrees. We had maintenance check it but it still didn't work after. At night it was too cold to use. Overall it was great and I would rent this property again.
Dawn W.
オーナーについて
オーナー : Liu
My name is Liu, my family own and manage all the bookings for all of our vacation homes in Disney area. We ensure that your stay is comfortable, convenient and memorable.
この宿泊施設のオーナーになった理由
The Crystal Cove Resort is conveniently located close to shopping and dining (less than 1 mile away). Disney is 6 miles away.just minutes from major attractions like Sea World, Universal Studios,Convention Center is 6 miles away
この宿泊施設の特徴
Simply just the best location for Disney vacation! This home is close to all theme parks, restaurants and shopping.